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Posteingang überfüllt ist oder du Speicherplatz bereinigen möchtest, kannst du ältere Nachrichten entweder \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fe-mails-archivieren#\">lokal archivieren\u003C\u002Fa> oder ganz löschen. Dieser Artikel beschreibt, wie du ältere E-Mails im \u003Ca href=\"https:\u002F\u002Fwebmail.cyon.ch\">cyon Webmail\u003C\u002Fa> löschen kannst.\u003C\u002Fp>\u003Cdl>\n  \u003Cdt>1\u003C\u002Fdt>\n  \u003Cdd>Wähle links den Ordner aus, welchen du bereinigen möchtest. Auch in den Ordnern «Gesendete», «Entwürfe» oder im «Papierkorb» können sich grosse Dateimengen verstecken.\u003C\u002Fdd>\n  \u003Cdt>2\u003C\u002Fdt>\n  \u003Cdd>\u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fnachrichten-im-webmail-markieren-und-verschieben\">Markiere jene Nachrichten\u003C\u002Fa>, welche du löschen möchtest. Du kannst dabei die Anzeige so einstellen, dass nur ältere Nachrichten dargestellt werden. Es stehen dir dabei die Optionen «älter als eine Woche», «älter als einen Monat» oder «älter als ein Jahr» zur Auswahl. Zusätzlich gibt es noch weitere Filtermöglichkeiten, welche wir im Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fnachrichten-im-webmail-markieren-und-verschieben\">«Nachrichten im Webmail markieren und verschieben»\u003C\u002Fa> beschreiben.\u003C\u002Fdd>\n  \u003Cdt>3\u003C\u002Fdt>\n  \u003Cdd>Lösche nun die markierten Nachrichten entweder über die Schaltfläche «Löschen» oben rechts im Menü oder indem du diese per Drag & Drop in den Ordner «Papierkorb» verschiebst.\u003C\u002Fdd>\n\u003C\u002Fdl>\u003Cp>Gelöschte Nachrichten werden nicht sofort gelöscht, sondern in den Papierkorb verschoben. Hast du deine E-Mail-Adresse auf deinem Computer oder Smartphone eingerichtet, so wird dieser periodisch durch dein E-Mail-Programm geleert, ansonsten muss dieser manuell geleert werden. Falls du den Speicherplatz jedoch sofort freigeben und die E-Mails somit gänzlich löschen möchtest, kannst du die Nachrichten im Anschluss nach demselben Verfahren in dem Ordner «Papierkorb» erneut löschen und diesen somit leeren.\u003C\u002Fp>\n        \u003Cdiv class=\"callout\">\u003Cp>Falls die E-Mails nach dem Löschen noch immer in grauer Schrift am Ursprungsort verbleiben und nicht im Papierkorb zu finden sind, so ist eine Einstellung im Webmail dafür verantwortlich. Weitere Informationen findest du im Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fgeloschte-e-mails-werden-grau-dargestellt-aber-nicht-entfernt\">«Gelöschte E-Mails werden grau dargestellt aber nicht entfernt»\u003C\u002Fa>. \u003C\u002Fp>\u003C\u002Fdiv>\n      \u003Ch2>Löschen über mein E-Mail-Programm\u003C\u002Fh2>\u003Cp>Verwaltest du deine E-Mails über ein E-Mail-Programm wie Thunderbird, Apple Mail oder Outlook, so kannst du E-Mails auch direkt in deinem E-Mail-Programm entfernen. Entsprechende Filtermöglichkeiten findest du in der Dokumentation deines E-Mail-Programms.\u003C\u002Fp>\n        \u003Cdiv class=\"callout\">\u003Cp>Beachte, dass dies bei POP3-Verbindungen nicht geht, da diese Verbindung nur einseitig funktioniert. Du würdest also in diesem Fall lediglich die lokal gespeicherte Kopie entfernen. Weitere Informationen zu \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fpop3-imap\">POP3 und IMAP\u003C\u002Fa> findest du im \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fpop3-imap\">entsprechenden Artikel\u003C\u002Fa>. \u003C\u002Fp>\u003C\u002Fdiv>","5b2a1b3e0428632c466b1a1c","[\"5f1847742c7d3a10cbab20af\",\"5f154fb804286306f80714d4\",\"5f15614804286306f807157d\",\"5f153fc12c7d3a10cbaaf6b4\",\"5c769ba32c7d3a0cb93201e3\"]","intern_steps","Wenn dein Posteingang überfüllt ist oder du Speicherplatz bereinigen möchtest, kannst du ältere Nachrichten entweder lokal archivieren oder ganz löschen. Dieser Artikel beschreibt, wie du ältere E-Mails im cyon Webmail löschen kannst. 1 Wähle links…",false,[422,426,430,434,438],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"geloschte-e-mails-werden-grau-dargestellt-aber-nicht-entfernt","Gelöschte E-Mails werden grau dargestellt aber nicht entfernt","Hast du E-Mails über das Webmail gelöscht, diese verbleiben nach dem Entfernen jedoch am Ursprungsort in grauer Schrift dargestellt und werden nicht in den Papierkorb verschoben? Die Ursache ist in diesem Fall eine Einstellung im Webmail. Wir zeigen…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"backup-eines-e-mail-kontos-erstellen-und-zuruckspielen","Backup eines E-Mail-Kontos erstellen und zurückspielen","Möchtest du ein Backup all deiner Nachrichten erstellen oder möchtest du Speicherplatz deines E-Mail-Kontos freimachen und gewisse Nachrichten archivieren? Wir beschreiben dir, wie du E-Mails aus dem Webmail als Backup herunterladen kannst oder wie…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"nachrichten-im-webmail-markieren-und-verschieben","Nachrichten im Webmail markieren und verschieben","Möchtest du Nachrichten archivieren oder diese aus dem Posteingang in einen bereits erstellten IMAP-Ordner verschieben? Wir beschreiben, wie du Nachrichten im Webmail markierst und verschiebst\u002Fkopierst.Verschieben per Drag & DropDrag & Drop nutzen…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"e-mails-archivieren","E-Mails archivieren","Quillt dein Posteingang über und du verlierst die Übersicht, möchtest aber beantwortete Nachrichten trotzdem nicht einfach löschen? Das Zauberwort heisst «Archivierung». Du legst dabei bearbeitete Nachrichten in einem Ordner ab, ähnlich zu Akten in…",{"helpscoutSlug":439,"helpscoutName":440,"excerpt":441},"speicherbelegung-uberprufenspeicherplatz-bereinigen","Speicherbelegung überprüfen\u002FSpeicherplatz bereinigen","Nähert sich der Speicherplatz deines Webhostings der Kapazitätsgrenze oder ist diese bereits überschritten? Wir beschreiben in diesem Artikel, wie du herausfindest, welche Daten viel Speicherplatz benötigen, und geben Tipps, wie du diese bereinigen…",[443],{"helpscoutSlug":444,"helpscoutName":445},"16email-webmail","106_email: Webmail",[447,481,515],{"id":448,"uri":449,"slug":450,"title":451,"enabled":105,"typeHandle":452,"sectionHandle":453,"__typename":454,"color":455,"textRich":456,"buttonSimple":457,"singleImage":468},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":458,"linkField":459},"E-Mail-Zauberer starten",{"__typename":98,"type":99,"label":12,"link":460,"url":461,"urlSuffix":12,"entry":462},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":463,"uri":464,"slug":465,"title":318,"enabled":105,"typeHandle":466,"sectionHandle":466,"__typename":467},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[469],{"id":470,"url":471,"mediumUrl":472,"smallUrl":473,"originalUrl":474,"width":475,"height":476,"title":477,"alt":12,"kind":478,"extension":479,"caption":12,"nameTags":480},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":482,"uri":483,"slug":484,"title":485,"enabled":105,"typeHandle":452,"sectionHandle":453,"__typename":454,"color":455,"textRich":486,"buttonSimple":487,"singleImage":491},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":488,"linkField":489},"Jetzt ohne Doppelkosten wechseln",{"__typename":98,"type":99,"label":12,"link":264,"url":265,"urlSuffix":12,"entry":490},{"id":267,"uri":110,"slug":268,"title":109,"enabled":105,"typeHandle":106,"sectionHandle":107,"__typename":89},[492],{"id":493,"url":494,"mediumUrl":495,"smallUrl":496,"originalUrl":497,"width":498,"height":498,"title":499,"alt":17,"kind":478,"extension":479,"caption":12,"nameTags":500},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[501,509],{"id":502,"title":503,"fullName":503,"role":504,"desktopX":505,"desktopY":506,"mobileX":507,"mobileY":508},"1925","Scharon","Customer Support",30,65,10,70,{"id":510,"title":511,"fullName":511,"role":504,"desktopX":512,"desktopY":513,"mobileX":514,"mobileY":514},"1926","Gabriel",67,60,50,{"id":516,"uri":517,"slug":518,"title":519,"enabled":105,"typeHandle":520,"sectionHandle":453,"__typename":521,"color":73,"textRich":522,"buttonSimple":523},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":524,"linkField":525},"Jetzt Newsletter abonnieren",{"__typename":98,"type":116,"label":12,"link":526,"url":527,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[529,628],{"id":530,"uri":531,"slug":532,"title":533,"enabled":105,"typeHandle":534,"sectionHandle":535,"__typename":536,"sectionHeader":537,"supportContactMethods":543},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":538,"sectionLabel":310,"align":539,"color":540,"subtitle":541,"description":12,"backgroundImage":542},"headset","center","orange","Wähle den für dich passenden Kanal",[],[544,576,598],{"__typename":545,"title":546,"buttonIcon":547,"buttonDescription":548,"contentType":547,"contentTitle":549,"contentDescription":550,"contentButton":551,"image":557},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":552,"linkField":553},"mail@cyon.ch",{"__typename":98,"type":554,"label":12,"link":555,"url":556,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[558],{"id":559,"url":560,"mediumUrl":561,"smallUrl":562,"originalUrl":563,"width":564,"height":565,"title":566,"alt":17,"kind":478,"extension":479,"caption":12,"nameTags":567},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[568,574],{"id":569,"title":503,"fullName":503,"role":570,"desktopX":571,"desktopY":572,"mobileX":573,"mobileY":513},"1585","Customer Care Specialist",25,55,8,{"id":575,"title":511,"fullName":511,"role":570,"desktopX":512,"desktopY":513,"mobileX":514,"mobileY":514},"1586",{"__typename":545,"title":577,"buttonIcon":578,"buttonDescription":548,"contentType":578,"contentTitle":579,"contentDescription":580,"contentButton":581,"image":587},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":582,"linkField":583},"+41 61 588 15 15",{"__typename":98,"type":584,"label":12,"link":585,"url":586,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[588],{"id":589,"url":590,"mediumUrl":591,"smallUrl":592,"originalUrl":593,"width":594,"height":595,"title":596,"alt":12,"kind":478,"extension":479,"caption":12,"nameTags":597},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":599,"title":600,"buttonIcon":601,"buttonDescription":548,"emergencyFacts":602,"emergencyButton":618,"emergencyFaqEntries":623},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[603,606,609,612,615],{"title":604,"description":605},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":607,"description":608},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":610,"description":611},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":613,"description":614},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":616,"description":617},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":619,"linkField":620},"Jetzt Notfall-Auftrag auslösen",{"__typename":98,"type":116,"label":12,"link":621,"url":622,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[624,627],{"title":625,"textRich":626},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":625,"textRich":626},{"id":629,"uri":630,"slug":631,"title":632,"enabled":105,"typeHandle":633,"sectionHandle":535,"__typename":634,"sectionHeader":635,"leftBlock":639,"rightBlock":640},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":636,"sectionLabel":632,"align":539,"color":166,"subtitle":637,"description":12,"backgroundImage":638},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]