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Sicherheitslücken","\u003Cp>Um zu verhindern, dass deine Website gehackt und für die Verbreitung von Schadsoftware (Malware) genutzt wird, schliessen wir Sicherheitslücken von bekannten Applikationen wie WordPress, Joomla, Drupal, Magento, WooCommerce, PrestaShop und vielen weiteren, automatisch. Sämtliche Ereignisse sind reversibel und werden dir per E-Mail mitgeteilt.\u003C\u002Fp>\u003Ch2>Wie werden Sicherheitslücken erkannt?\u003C\u002Fh2>\u003Cp>Die Erkennung von Sicherheitslücken erfolgt über sogenannte Hashes von Dateien. So wird auch sichergestellt, dass nur unveränderte Core-Dateien von Applikationen berührt werden und Dateien, die manuelle Änderungen enthalten, nicht mehr gepatched werden.\u003C\u002Fp>\u003Ch2>Wie wird gepatched?\u003C\u002Fh2>\u003Cp>Die Patches werden «zielgenau» angebracht. Es werden also weder Updates gefahren, noch einzelne Dateien überschrieben, sondern nur diejenigen Stellen im Code geändert, welche eine Sicherheitslücke schliessen.\u003C\u002Fp>\u003Ch2>Woher kommen die Patches?\u003C\u002Fh2>\u003Cp>Die Patches kommen in der Regel direkt von den Herstellenden der jeweiligen Applikationen. In Einzelfällen werden Patches auch selbst geschrieben, wenn zum Beispiel eine Lücke bereits ausgenutzt wird und die Herstellenden noch keinen Patch bereitgestellt haben.\u003C\u002Fp>\u003Ch2>Können Patches wieder entfernt werden?\u003C\u002Fh2>\u003Cp>Ja, jeder Patch kann wieder rückgängig gemacht werden.\u003C\u002Fp>\u003Ch2>Wie oft wird nach Sicherheitslücken gescanned?\u003C\u002Fh2>\u003Cp>Der Scan wird einmal täglich durchgeführt.\u003C\u002Fp>\u003Ch2>Was passiert mit gefundener Malware?\u003C\u002Fh2>\u003Cp>Gefundene Malware wird direkt in Quarantäne verschoben. Ein automatisches Reaktivieren ist nicht möglich, \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport#kontakt\">kann aber bei uns beantragt werden\u003C\u002Fa>.\u003C\u002Fp>\u003Ch2>Wer wird benachrichtigt?\u003C\u002Fh2>\u003Cp>Wurde eine Sicherheitslücke entdeckt und\u002Foder gepatched, so informieren wir den \u003Cstrong>Hauptkontakt\u003C\u002Fstrong> und den \u003Cstrong>technischen Kontakt\u003C\u002Fstrong> per E-Mail. Du kannst diese Benachrichtigungen deaktivieren, wie im nächsten Abschnitt beschrieben.\u003C\u002Fp>\u003Ch2>Ich möchte die Funktion deaktivieren. Ist das möglich?\u003C\u002Fh2>\u003Cp>Komplett deaktivieren ist auf einem \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fhosting\u002Fwebhosting\">Webhosting\u003C\u002Fa> nicht möglich. Du kannst jedoch im \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\">my.cyon\u003C\u002Fa> unter «Sicherheit» im Menü «Sicherheitslücken» die «Benachrichtigung» deaktivieren oder «Verzögert Patchen» aktivieren. Auf einem \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fhosting\u002Fagencyserver\">Agencyserver\u003C\u002Fa> können diese Funktionen \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fschutz-vor-sicherheitslucken-auf-dem-agencyserver\">komplett deaktiviert werden\u003C\u002Fa>.\u003C\u002Fp>\u003Cp>Möchtest du \u003Cstrong>nicht\u003C\u002Fstrong> über geschlossene Sicherheitslücken informiert werden, so deaktiviere die Benachrichtigungen über den Button «E-Mails deaktivieren».\u003C\u002Fp>\u003Cp>Aktivierst du «Verzögert Patchen», so werden gefundene Sicherheitslücken weiterhin per E-Mail kommuniziert, die Patches werden aber mit einer Verzögerung von \u003Cstrong>14 Tagen\u003C\u002Fstrong> einspielt. In diesem Modus kann das Patchen für einzelne Dateien mit Klick auf «Ignorieren» auch \u003Cstrong>komplett deaktiviert\u003C\u002Fstrong> werden. Malware wird weiterhin direkt in Quarantäne verschoben.\u003C\u002Fp>\u003Cdiv data-html-block>\u003Cfigure>\n  \u003Cpicture>\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fautomatisches-schliessen-von-sicherheitslucken01.avif\" type=\"image\u002Favif\">\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fautomatisches-schliessen-von-sicherheitslucken01.webp\" type=\"image\u002Fwebp\">\n    \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fautomatisches-schliessen-von-sicherheitslucken01.png\" alt=\"Verzögertes Patchen aktivieren\u002FBenachrichtigungen deaktivieren\">\n  \u003C\u002Fpicture>\n  \u003Cfigcaption>Verzögertes Patchen aktivieren\u002FBenachrichtigungen deaktivieren\u003C\u002Ffigcaption>\n\u003C\u002Ffigure>\u003C\u002Fdiv>","5b4376ea2c7d3a099f2e534a","[\"5fc7b9b5d580ce55a38b394f\",\"58c7bcd72c7d3a79f5f8b927\",\"5c7faa282c7d3a0cb9324a08\",\"5b60084a0428631d7a897c5c\",\"5c7fa9c02c7d3a0cb9324a00\"]","intern_img","Um zu verhindern, dass deine Website gehackt und für die Verbreitung von Schadsoftware (Malware) genutzt wird, schliessen wir Sicherheitslücken von bekannten Applikationen wie WordPress, Joomla, Drupal, Magento, WooCommerce, PrestaShop und vielen…",false,[422,426,430,434,438],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"firewall-von-cyon","Firewall von cyon","Eine Firewall überwacht die Netzwerkports und kontrolliert, welche Zugriffe erlaubt und welche blockiert werden. Die Firewall ist auf Stufe unserer Server aktiv und schützt unsere Infrastruktur. Auf Stufe der einzelnen Webhostings kommt zusätzlich…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"auf-meinem-webhosting-wurde-malware-entdeckt","Auf meinem Webhosting wurde Malware entdeckt","Wurdest du informiert, dass wir Malware auf einer deiner Website gefunden haben? Unsere Server werden wöchentlich auf Malware\u002FViren überprüft. Diese Überprüfung dient der Sicherheit der Server sowie der Websites, welche sich auf den Servern…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"mit-malware-infiziertes-webhosting-bereinigen","Mit Malware infiziertes Webhosting bereinigen","Wurde auf deinem Webhosting Malware entdeckt, so gilt es, diese entsprechend zu lokalisieren und danach zu bereinigen. Dieser Artikel dient dir oder der Person, die deine Website betreut als Hilfestellungen bei der Bereinigung. Alternativ kannst du…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"wiederherstellung-backup-meiner-daten","Wiederherstellung (Backup) meiner Daten","Wenn deine Datensicherung nicht funktioniert hat, stellen wir dir gerne Daten aus einer unserer Sicherungen zur Verfügung. Bitte beachte, dass wir datenschutzrechtlich die Sicherungsdaten nur an eine Person übergeben können, die Hauptkontakt oder…",{"helpscoutSlug":439,"helpscoutName":440,"excerpt":441},"backups-unter-apps-erstellen-und-zuruckspielen","Backups unter Apps erstellen und zurückspielen","Du möchtest automatisch Backups deiner Website erstellen? Unter cyon-Apps hast du die Möglichkeit, manuell oder automatisch in regelmässigen Abständen Backups zu erstellen und diese bei Bedarf auch wieder einzuspielen. Hast du dein CMS nicht über…",[443],{"helpscoutSlug":444,"helpscoutName":445},"39website-sicherheit","309_website: Sicherheit",[447,481,515],{"id":448,"uri":449,"slug":450,"title":451,"enabled":105,"typeHandle":452,"sectionHandle":453,"__typename":454,"color":455,"textRich":456,"buttonSimple":457,"singleImage":468},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":458,"linkField":459},"E-Mail-Zauberer starten",{"__typename":98,"type":99,"label":12,"link":460,"url":461,"urlSuffix":12,"entry":462},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":463,"uri":464,"slug":465,"title":318,"enabled":105,"typeHandle":466,"sectionHandle":466,"__typename":467},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[469],{"id":470,"url":471,"mediumUrl":472,"smallUrl":473,"originalUrl":474,"width":475,"height":476,"title":477,"alt":12,"kind":478,"extension":479,"caption":12,"nameTags":480},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":482,"uri":483,"slug":484,"title":485,"enabled":105,"typeHandle":452,"sectionHandle":453,"__typename":454,"color":455,"textRich":486,"buttonSimple":487,"singleImage":491},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":488,"linkField":489},"Jetzt ohne Doppelkosten wechseln",{"__typename":98,"type":99,"label":12,"link":264,"url":265,"urlSuffix":12,"entry":490},{"id":267,"uri":110,"slug":268,"title":109,"enabled":105,"typeHandle":106,"sectionHandle":107,"__typename":89},[492],{"id":493,"url":494,"mediumUrl":495,"smallUrl":496,"originalUrl":497,"width":498,"height":498,"title":499,"alt":17,"kind":478,"extension":479,"caption":12,"nameTags":500},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[501,509],{"id":502,"title":503,"fullName":503,"role":504,"desktopX":505,"desktopY":506,"mobileX":507,"mobileY":508},"1925","Scharon","Customer Support",30,65,10,70,{"id":510,"title":511,"fullName":511,"role":504,"desktopX":512,"desktopY":513,"mobileX":514,"mobileY":514},"1926","Gabriel",67,60,50,{"id":516,"uri":517,"slug":518,"title":519,"enabled":105,"typeHandle":520,"sectionHandle":453,"__typename":521,"color":73,"textRich":522,"buttonSimple":523},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":524,"linkField":525},"Jetzt Newsletter abonnieren",{"__typename":98,"type":116,"label":12,"link":526,"url":527,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[529,628],{"id":530,"uri":531,"slug":532,"title":533,"enabled":105,"typeHandle":534,"sectionHandle":535,"__typename":536,"sectionHeader":537,"supportContactMethods":543},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":538,"sectionLabel":310,"align":539,"color":540,"subtitle":541,"description":12,"backgroundImage":542},"headset","center","orange","Wähle den für dich passenden Kanal",[],[544,576,598],{"__typename":545,"title":546,"buttonIcon":547,"buttonDescription":548,"contentType":547,"contentTitle":549,"contentDescription":550,"contentButton":551,"image":557},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":552,"linkField":553},"mail@cyon.ch",{"__typename":98,"type":554,"label":12,"link":555,"url":556,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[558],{"id":559,"url":560,"mediumUrl":561,"smallUrl":562,"originalUrl":563,"width":564,"height":565,"title":566,"alt":17,"kind":478,"extension":479,"caption":12,"nameTags":567},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[568,574],{"id":569,"title":503,"fullName":503,"role":570,"desktopX":571,"desktopY":572,"mobileX":573,"mobileY":513},"1585","Customer Care Specialist",25,55,8,{"id":575,"title":511,"fullName":511,"role":570,"desktopX":512,"desktopY":513,"mobileX":514,"mobileY":514},"1586",{"__typename":545,"title":577,"buttonIcon":578,"buttonDescription":548,"contentType":578,"contentTitle":579,"contentDescription":580,"contentButton":581,"image":587},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":582,"linkField":583},"+41 61 588 15 15",{"__typename":98,"type":584,"label":12,"link":585,"url":586,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[588],{"id":589,"url":590,"mediumUrl":591,"smallUrl":592,"originalUrl":593,"width":594,"height":595,"title":596,"alt":12,"kind":478,"extension":479,"caption":12,"nameTags":597},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":599,"title":600,"buttonIcon":601,"buttonDescription":548,"emergencyFacts":602,"emergencyButton":618,"emergencyFaqEntries":623},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[603,606,609,612,615],{"title":604,"description":605},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":607,"description":608},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":610,"description":611},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":613,"description":614},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":616,"description":617},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":619,"linkField":620},"Jetzt Notfall-Auftrag auslösen",{"__typename":98,"type":116,"label":12,"link":621,"url":622,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[624,627],{"title":625,"textRich":626},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":625,"textRich":626},{"id":629,"uri":630,"slug":631,"title":632,"enabled":105,"typeHandle":633,"sectionHandle":535,"__typename":634,"sectionHeader":635,"leftBlock":639,"rightBlock":640},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":636,"sectionLabel":632,"align":539,"color":166,"subtitle":637,"description":12,"backgroundImage":638},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]