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cyon-Apps hast du die Möglichkeit, automatisch Backups deines CMS oder deiner Applikation zu erstellen. Diese werden normalerweise auf deinem Webhosting gespeichert und belegen somit auch entsprechend Speicherplatz. Wir empfehlen daher Backups zusätzlich lokal oder auf einem externen Datenspeicher zu sichern. Wir beschreiben in diesem Artikel, wie du Backups aus Apps herunterladen kannst. Möchtest du deine Backups lieber in deiner Cloud oder einem über Internet zugänglichen NAS\u002FFileserver verwalten, so beschreibt der Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fexterner-backup-standort-in-apps-erstellen\">«Externer Backup-Standort in Apps erstellen»\u003C\u002Fa> das Vorgehen.\u003C\u002Fp>\u003Ch2>Download direkt unter Apps\u003C\u002Fh2>\u003Cp>\n\t Gehe dazu im \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\">my.cyon\u003C\u002Fa> auf der Seite \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fexternal\u002Findex\u002Fapps\">«Apps»\u003C\u002Fa> in das Menü «Sichern und Wiederherstellen» oben rechts. Es werden dir nun alle vorhandenen Backups angezeigt. Mit einem Klick auf das Download-Symbol kannst du ein Backup herunterladen.\u003C\u002Fp>\u003Cfigure>\n\u003Cimg src=\"https:\u002F\u002Fs3.amazonaws.com\u002Fhelpscout.net\u002Fdocs\u002Fassets\u002F5530015fe4b0eb143c629012\u002Fimages\u002F6141ec610754e74465f1069c\u002Ffile-kWCFVehdOq.png\" alt=\"Seite «Sichern und Wiederherstellen» in Apps\" width=\"600\" loading=\"lazy\">\u003Cfigcaption>\nSeite «Sichern und Wiederherstellen» in Apps \n\u003C\u002Ffigcaption>\u003C\u002Ffigure>\u003Ch2>Manueller Download per SFTP\u002FSSH\u003C\u002Fh2>\u003Cp>\n\t Du kannst selbstverständlich die Backups auch direkt aus dem Verzeichnis per \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fsftp\">SFTP\u003C\u002Fa> oder \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fssh\">SSH\u003C\u002Fa> herunterladen. Die Daten befinden Sie sich im Verzeichnis \u003Ccode>\u002Fhome\u002F<Anmeldename>\u002Fbackups_cyon\u002Fapps\u003C\u002Fcode> und sind als komprimierte Dateien im Format \u003Ccode>*.tar.gz\u003C\u002Fcode> abgelegt.\u003C\u002Fp>\u003Csection class=\"callout\">\nBeachte, dass Apps-Backups \u003Cstrong>nicht\u003C\u002Fstrong> über den \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdateimanager\">Dateimanager\u003C\u002Fa> oder \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fftp\">FTP\u003C\u002Fa> erreichbar sind, da diese auf einem speziellen Serverbereich gespeichert sind. Es wird dazu eine Verbindung per \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fsftp\">SFTP\u003C\u002Fa> oder \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fssh\">SSH\u003C\u002Fa> mit dem \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fanmeldename-meines-webhostings\">Anmeldenamen deines Webhostings\u003C\u002Fa> benötigt. \n\u003C\u002Fsection>","[\"5b43770e0428630abc0bd973\",\"5d541bdc0428631e94f96256\"]","[\"5c76afda04286350d0886d42\",\"5c643baf042863543cccf022\",\"5c5aa318042863543ccca0c2\",\"58c7bcd72c7d3a79f5f8b927\",\"5b60084a0428631d7a897c5c\"]","intern_img","Über cyon-Apps hast du die Möglichkeit, automatisch Backups deines CMS oder deiner Applikation zu erstellen. Diese werden normalerweise auf deinem Webhosting gespeichert und belegen somit auch entsprechend Speicherplatz. Wir empfehlen daher Backups…",false,[422,426,430,434,438],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"backups-aus-apps-loschen","Backups aus Apps löschen","Über die cyon-Apps lassen sich bequem automatisierte Backups deiner Website oder Applikation erstellen. Je nach dem wie umfangreich deine Website ist und wie oft die Sicherungen durchgeführt werden, belegen diese schnell viel Speicher auf deinem…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"backup-einer-website-erstellen","Backup einer Website erstellen","Es empfiehlt sich, regelmässig Backups von einer Website zu erstellen. Vor allem bevor man Änderungen vornimmt wie zum Beispiel Updates. Es gibt verschiedene Methoden, wie man die Daten einer Website sichern kann.Automatische Backups für dein CMS…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"apps-in-my-cyon","Apps in my.cyon","Die unter Apps zur Verfügung stehenden Applikationen werden laufend angepasst und auf den neusten Stand gebracht. Du gelangst über das Menü «Apps» in deinem my.cyon-Konto in die Übersicht der zur Verfügung stehenden Apps. Übersicht unter «Apps»…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"wiederherstellung-backup-meiner-daten","Wiederherstellung (Backup) meiner Daten","Wenn deine Datensicherung nicht funktioniert hat, stellen wir dir gerne Daten aus einer unserer Sicherungen zur Verfügung. Bitte beachte, dass wir datenschutzrechtlich die Sicherungsdaten nur an eine Person übergeben können, die Hauptkontakt oder…",{"helpscoutSlug":439,"helpscoutName":440,"excerpt":441},"backups-unter-apps-erstellen-und-zuruckspielen","Backups unter Apps erstellen und zurückspielen","Du möchtest automatisch Backups deiner Website erstellen? Unter cyon-Apps hast du die Möglichkeit, manuell oder automatisch in regelmässigen Abständen Backups zu erstellen und diese bei Bedarf auch wieder einzuspielen. Hast du dein CMS nicht über…",[443,446],{"helpscoutSlug":444,"helpscoutName":445},"311website-cyon-apps","311_website: cyon-Apps",{"helpscoutSlug":447,"helpscoutName":448},"006favoriten-backuprestore","006_favoriten: Backup\u002FRestore",[450,484,518],{"id":451,"uri":452,"slug":453,"title":454,"enabled":105,"typeHandle":455,"sectionHandle":456,"__typename":457,"color":458,"textRich":459,"buttonSimple":460,"singleImage":471},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":461,"linkField":462},"E-Mail-Zauberer starten",{"__typename":98,"type":99,"label":12,"link":463,"url":464,"urlSuffix":12,"entry":465},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":466,"uri":467,"slug":468,"title":318,"enabled":105,"typeHandle":469,"sectionHandle":469,"__typename":470},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[472],{"id":473,"url":474,"mediumUrl":475,"smallUrl":476,"originalUrl":477,"width":478,"height":479,"title":480,"alt":12,"kind":481,"extension":482,"caption":12,"nameTags":483},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":485,"uri":486,"slug":487,"title":488,"enabled":105,"typeHandle":455,"sectionHandle":456,"__typename":457,"color":458,"textRich":489,"buttonSimple":490,"singleImage":494},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":491,"linkField":492},"Jetzt ohne Doppelkosten wechseln",{"__typename":98,"type":99,"label":12,"link":264,"url":265,"urlSuffix":12,"entry":493},{"id":267,"uri":110,"slug":268,"title":109,"enabled":105,"typeHandle":106,"sectionHandle":107,"__typename":89},[495],{"id":496,"url":497,"mediumUrl":498,"smallUrl":499,"originalUrl":500,"width":501,"height":501,"title":502,"alt":17,"kind":481,"extension":482,"caption":12,"nameTags":503},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[504,512],{"id":505,"title":506,"fullName":506,"role":507,"desktopX":508,"desktopY":509,"mobileX":510,"mobileY":511},"1925","Scharon","Customer Support",30,65,10,70,{"id":513,"title":514,"fullName":514,"role":507,"desktopX":515,"desktopY":516,"mobileX":517,"mobileY":517},"1926","Gabriel",67,60,50,{"id":519,"uri":520,"slug":521,"title":522,"enabled":105,"typeHandle":523,"sectionHandle":456,"__typename":524,"color":73,"textRich":525,"buttonSimple":526},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":527,"linkField":528},"Jetzt Newsletter abonnieren",{"__typename":98,"type":116,"label":12,"link":529,"url":530,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[532,631],{"id":533,"uri":534,"slug":535,"title":536,"enabled":105,"typeHandle":537,"sectionHandle":538,"__typename":539,"sectionHeader":540,"supportContactMethods":546},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":541,"sectionLabel":310,"align":542,"color":543,"subtitle":544,"description":12,"backgroundImage":545},"headset","center","orange","Wähle den für dich passenden Kanal",[],[547,579,601],{"__typename":548,"title":549,"buttonIcon":550,"buttonDescription":551,"contentType":550,"contentTitle":552,"contentDescription":553,"contentButton":554,"image":560},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":555,"linkField":556},"mail@cyon.ch",{"__typename":98,"type":557,"label":12,"link":558,"url":559,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[561],{"id":562,"url":563,"mediumUrl":564,"smallUrl":565,"originalUrl":566,"width":567,"height":568,"title":569,"alt":17,"kind":481,"extension":482,"caption":12,"nameTags":570},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[571,577],{"id":572,"title":506,"fullName":506,"role":573,"desktopX":574,"desktopY":575,"mobileX":576,"mobileY":516},"1585","Customer Care Specialist",25,55,8,{"id":578,"title":514,"fullName":514,"role":573,"desktopX":515,"desktopY":516,"mobileX":517,"mobileY":517},"1586",{"__typename":548,"title":580,"buttonIcon":581,"buttonDescription":551,"contentType":581,"contentTitle":582,"contentDescription":583,"contentButton":584,"image":590},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":585,"linkField":586},"+41 61 588 15 15",{"__typename":98,"type":587,"label":12,"link":588,"url":589,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[591],{"id":592,"url":593,"mediumUrl":594,"smallUrl":595,"originalUrl":596,"width":597,"height":598,"title":599,"alt":12,"kind":481,"extension":482,"caption":12,"nameTags":600},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":602,"title":603,"buttonIcon":604,"buttonDescription":551,"emergencyFacts":605,"emergencyButton":621,"emergencyFaqEntries":626},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[606,609,612,615,618],{"title":607,"description":608},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":610,"description":611},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":613,"description":614},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":616,"description":617},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":619,"description":620},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":622,"linkField":623},"Jetzt Notfall-Auftrag auslösen",{"__typename":98,"type":116,"label":12,"link":624,"url":625,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[627,630],{"title":628,"textRich":629},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":628,"textRich":629},{"id":632,"uri":633,"slug":634,"title":635,"enabled":105,"typeHandle":636,"sectionHandle":538,"__typename":637,"sectionHeader":638,"leftBlock":642,"rightBlock":643},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":639,"sectionLabel":635,"align":542,"color":166,"subtitle":640,"description":12,"backgroundImage":641},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]