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Über folgende Protokolle werden Daten übermittelt:\u003C\u002Fp>\u003Cdiv data-html-block>\u003Cul>\n  \u003Cli>\u003Cstrong>HTTP\u002FHTTPS\u003C\u002Fstrong>\u003Cbr>\n  Alle Daten, welche über eine \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fhttp-https\">HTTP- oder HTTPS\u003C\u002Fa>-Verbindung übermittelt werden, zum Beispiel um deine Website aufzurufen.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>FTP\u002FSFTP\u002FSSH\u003C\u002Fstrong>\u003Cbr>\n  Alle Daten, welche du per \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fftp\">FTP\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fftps-ftp-uber-ssltls\">FTPS\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fsftp\">SFTP\u003C\u002Fa> oder \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fssh\">SSH\u003C\u002Fa> auf dein Webhosting hoch- oder runterlädst.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>SMTP\u003C\u002Fstrong>\u003Cbr>\n  Daten von E-Mails, welche über eine E-Mail-Adresse auf deinem Webhosting gesendet werden. Dies geschieht über das \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fsmtp\">SMTP-Protokoll\u003C\u002Fa>.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>POP3\u002FIMAP\u003C\u002Fstrong>\u003Cbr>\n  Daten von E-Mails, welche über eine E-Mail-Adresse auf deinem Webhosting empfangen werden und per \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fpop3-imap\">POP3 oder IMAP\u003C\u002Fa> auf deine Geräte synchronisiert werden.\u003C\u002Fli>\n\u003C\u002Ful>\u003C\u002Fdiv>\u003Ch2>Differenz zwischen Traffic-Statistik und einem Statistiktool\u003C\u002Fh2>\u003Cp>Klickst du unterhalb der Traffic-Statistik auf den Link «Statistiken öffnen», so wird die \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fwebsite-statistik\">Website-Statistik\u003C\u002Fa> angezeigt. Die dort dargestellten Datenmengen zeigen nur den durch HTTP\u002FHTTPS generierten Traffic an und die angezeigten Daten werden in unterschiedlichen Rhythmen aktualisiert, was zu Differenzen im zusammengerechneten Traffic pro Monat führt. Dasselbe gilt auch für andere \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fstatistiktool\">Statistiktools\u003C\u002Fa>, welche sich jeweils nur auf die betroffene Website beziehen und somit auch nur die Daten, welche zur Anzeige der Website übermittelt werden, erfassen.\u003C\u002Fp>","5b4377532c7d3a099f2e534d","[\"5f17055504286306f8072b25\",\"5f17023c04286306f8072ae7\",\"5f180ba104286306f8073759\",\"5f16ffeb2c7d3a10cbab0f65\",\"5cd13bac2c7d3a177d6e6c14\"]","Wenn du dich ins my.cyon einloggst und ein Webhosting bei uns besitzt, so siehst du in der rechten Spalte der Startseite eine Anzeige über den belegten Speicherplatz sowie den generierten Traffic im aktuellen Monat. Dieser Wert setzt sich aus allen…",false,[421,425,429,433,437],{"helpscoutSlug":422,"helpscoutName":423,"excerpt":424},"statistiktool","Statistiktool","Möchtest du sehen, wer genau deine Website besucht, welche Seiten dabei aufgerufen werden und mit welchen Geräten Besucher*innen darauf zugreifen? Ein Statistiktool bereitet die erhobenen Daten entsprechend auf und stellt diese in lesbarer Form dar.…",{"helpscoutSlug":426,"helpscoutName":427,"excerpt":428},"speicherung-und-aufbewahrung-von-log-daten","Speicherung und Aufbewahrung von Log-Daten","Während dem Betrieb eines Servers werden diverse Zugriffsdaten erhoben, wie wir dies in unseren AGB und unserer Datenschutzvereinbarung beschreiben. Diese dienen unter anderem zur Analyse der Nutzung und Verbesserung unserer Services, aber auch als…",{"helpscoutSlug":430,"helpscoutName":431,"excerpt":432},"raw-logs","Raw Logs","Unter Raw Logs versteht man die «rohen», noch nicht verarbeiteten Logdaten eines Webservers, welche bei jedem Aufruf einer Webseite generiert werden. Diese werden pro Website erstellt und können im my.cyon über das Menü «Statistik» und «Raw Logs»…",{"helpscoutSlug":434,"helpscoutName":435,"excerpt":436},"website-statistik","Website-Statistik","Unter Website-Statistik versteht man die Zugriffsdaten, welche vom Gerät einer Besucherin oder eines Besuchers deiner Website an unsere Server übermittelt werden. Diese Daten werden danach über ein Statistiktool leserlich aufbereitet. Bei cyon…",{"helpscoutSlug":438,"helpscoutName":439,"excerpt":440},"wie-suchmaschinen-funktionieren","Wie Suchmaschinen funktionieren","Suchmaschinen wie Google, Bing oder DuckDuckGo sind Dienste, welche die unüberschaubaren Mengen an Daten und Websites, die über das Internet zugänglich sind, indexieren. Wenn nach einem Begriff gesucht wird, stellt die Software im Hintergrund eine…",[442],{"helpscoutSlug":443,"helpscoutName":444},"314website-allgemeine-fragen-zum-webhosting","314_website: Allgemeine Fragen zum Webhosting",[446,480,514],{"id":447,"uri":448,"slug":449,"title":450,"enabled":91,"typeHandle":451,"sectionHandle":452,"__typename":453,"color":454,"textRich":455,"buttonSimple":456,"singleImage":467},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":457,"linkField":458},"E-Mail-Zauberer starten",{"__typename":83,"type":84,"label":12,"link":459,"url":460,"urlSuffix":12,"entry":461},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":462,"uri":463,"slug":464,"title":193,"enabled":91,"typeHandle":465,"sectionHandle":465,"__typename":466},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[468],{"id":469,"url":470,"mediumUrl":471,"smallUrl":472,"originalUrl":473,"width":474,"height":475,"title":476,"alt":12,"kind":477,"extension":478,"caption":12,"nameTags":479},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":481,"uri":482,"slug":483,"title":484,"enabled":91,"typeHandle":451,"sectionHandle":452,"__typename":453,"color":454,"textRich":485,"buttonSimple":486,"singleImage":490},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":487,"linkField":488},"Jetzt ohne Doppelkosten wechseln",{"__typename":83,"type":84,"label":12,"link":127,"url":128,"urlSuffix":12,"entry":489},{"id":130,"uri":131,"slug":132,"title":125,"enabled":91,"typeHandle":122,"sectionHandle":93,"__typename":123},[491],{"id":492,"url":493,"mediumUrl":494,"smallUrl":495,"originalUrl":496,"width":497,"height":497,"title":498,"alt":17,"kind":477,"extension":478,"caption":12,"nameTags":499},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[500,508],{"id":501,"title":502,"fullName":502,"role":503,"desktopX":504,"desktopY":505,"mobileX":506,"mobileY":507},"1925","Scharon","Customer Support",30,65,10,70,{"id":509,"title":510,"fullName":510,"role":503,"desktopX":511,"desktopY":512,"mobileX":513,"mobileY":513},"1926","Gabriel",67,60,50,{"id":515,"uri":516,"slug":517,"title":518,"enabled":91,"typeHandle":519,"sectionHandle":452,"__typename":520,"color":334,"textRich":521,"buttonSimple":522},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":523,"linkField":524},"Jetzt Newsletter abonnieren",{"__typename":83,"type":181,"label":12,"link":525,"url":526,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[528,627],{"id":529,"uri":530,"slug":531,"title":532,"enabled":91,"typeHandle":533,"sectionHandle":534,"__typename":535,"sectionHeader":536,"supportContactMethods":542},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":537,"sectionLabel":185,"align":538,"color":539,"subtitle":540,"description":12,"backgroundImage":541},"headset","center","orange","Wähle den für dich passenden Kanal",[],[543,575,597],{"__typename":544,"title":545,"buttonIcon":546,"buttonDescription":547,"contentType":546,"contentTitle":548,"contentDescription":549,"contentButton":550,"image":556},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":551,"linkField":552},"mail@cyon.ch",{"__typename":83,"type":553,"label":12,"link":554,"url":555,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[557],{"id":558,"url":559,"mediumUrl":560,"smallUrl":561,"originalUrl":562,"width":563,"height":564,"title":565,"alt":17,"kind":477,"extension":478,"caption":12,"nameTags":566},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[567,573],{"id":568,"title":502,"fullName":502,"role":569,"desktopX":570,"desktopY":571,"mobileX":572,"mobileY":512},"1585","Customer Care Specialist",25,55,8,{"id":574,"title":510,"fullName":510,"role":569,"desktopX":511,"desktopY":512,"mobileX":513,"mobileY":513},"1586",{"__typename":544,"title":576,"buttonIcon":577,"buttonDescription":547,"contentType":577,"contentTitle":578,"contentDescription":579,"contentButton":580,"image":586},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":581,"linkField":582},"+41 61 588 15 15",{"__typename":83,"type":583,"label":12,"link":584,"url":585,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[587],{"id":588,"url":589,"mediumUrl":590,"smallUrl":591,"originalUrl":592,"width":593,"height":594,"title":595,"alt":12,"kind":477,"extension":478,"caption":12,"nameTags":596},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":598,"title":599,"buttonIcon":600,"buttonDescription":547,"emergencyFacts":601,"emergencyButton":617,"emergencyFaqEntries":622},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[602,605,608,611,614],{"title":603,"description":604},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":606,"description":607},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":609,"description":610},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":612,"description":613},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":615,"description":616},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":618,"linkField":619},"Jetzt Notfall-Auftrag auslösen",{"__typename":83,"type":181,"label":12,"link":620,"url":621,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[623,626],{"title":624,"textRich":625},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":624,"textRich":625},{"id":628,"uri":629,"slug":630,"title":631,"enabled":91,"typeHandle":632,"sectionHandle":534,"__typename":633,"sectionHeader":634,"leftBlock":638,"rightBlock":639},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":635,"sectionLabel":631,"align":538,"color":403,"subtitle":636,"description":12,"backgroundImage":637},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]