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Lindita, Customer Care Specialist bei cyon. Die Nachricht wirkt bedrohlich: Da steht die eigene Domain, eine bekannte E-Mail-Adresse, vielleicht sogar ein Ablaufdatum. Alles klingt echt. Entsprechend gross ist die Unsicherheit. 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Wir empfehlen, Änderungen oder Ergänzungen durch eine Fachperson ausführen zu lassen.\u003C\u002Fp>\u003C\u002Fdiv>\u003Cp>Öffne den \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fdomain\u002Fdnseditor\" target=\"_self\">DNS-Editor\u003C\u002Fa> im \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002F\">my.cyon\u003C\u002Fa> indem du die gewünschte Domain im Produktwechsler auswählst und danach im Menü «Webhosting», «Sitebuilder» oder «Domain» das Untermenü \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdns-editor\">«DNS-Editor»\u003C\u002Fa> wählst. Über den Button «DNS-Record hinzufügen» wird eine Eingabemaske geöffnet, um einen neuen \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdns-records\">DNS-Record\u003C\u002Fa> zu erstellen.\u003C\u002Fp>\u003Cdiv data-html-block>\u003Cfigure>\n  \u003Cpicture>\n    \u003Csource type=\"image\u002Favif\" srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fdns-record-hinzufugen01.avif\">\n    \u003Csource type=\"image\u002Fwebp\" srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fdns-record-hinzufugen01.webp\">\n    \u003Cimg alt=\"DNS-Record hinzufügen\" src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fdns-record-hinzufugen01.png\">\n  \u003C\u002Fpicture>\n  \u003Cfigcaption>DNS-Record hinzufügen\u003C\u002Ffigcaption>\n\u003C\u002Ffigure>\u003C\u002Fdiv>\u003Cp>Jeder Eintrag in einer DNS-Zone benötigt die angezeigten vier Werte. Bei einigen Records werden noch zusätzliche Angaben benötigt. Bestätige deine Eingaben mit «DNS-Record hinzufügen».\u003C\u002Fp>\u003Cdiv data-html-block>\u003Cul>\n  \u003Cli>\u003Cstrong>Name\u003C\u002Fstrong>\u003Cbr>\n  Hier kannst du die Domain bzw. Subdomain angeben, für welche der Eintrag erstellt werden soll. Achte darauf, die Domain mit einem Punkt abzuschliessen, damit die Zone nicht noch einmal angehängt wird.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>TTL\u003C\u002Fstrong>\u003Cbr>\n  Die \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fttl\">TTL\u003C\u002Fa> definiert, wie lange der DNS-Record im Cache zwischengespeichert bleibt, bis die Geräte erneut die aktuellen Informationen abrufen. Weitere Informationen dazu findest du im Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fttl\">«TTL»\u003C\u002Fa>.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Typ\u003C\u002Fstrong>\u003Cbr>\n  Es gibt verschiedene Typen von DNS-Records, die du auswählen kannst. Im Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdns-records\">«DNS-Records»\u003C\u002Fa> beschreiben wir die häufigsten Typen.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Wert\u003C\u002Fstrong>\u003Cbr>\n  Abhängig vom Typ eines Eintrags wird hier der gewünschte Wert angegeben. Bei einem A-Record wäre es beispielsweise eine IP-Adresse.\u003C\u002Fli>\n\u003C\u002Ful>\u003C\u002Fdiv>\u003Cp>Wie du bestehende Einträge bearbeiten kannst, erfährst du im Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdns-record-bearbeiten\" target=\"_self\">«DNS-Record bearbeiten»\u003C\u002Fa>.\u003C\u002Fp>\u003Cdiv class=\"callout\">\u003Cp>In vielen Anleitungen wird anstelle der Domain das Zeichen \u003Ccode class=\"inline-code\">@\u003C\u002Fcode> verwendet. Ersetze in diesem Fall dort, wo ein \u003Ccode class=\"inline-code\">@\u003C\u002Fcode> steht, dieses mit deiner Domain. In unserem Beispiel wäre das \u003Ccode class=\"inline-code\">oliverorange.ch.\u003C\u002Fcode>.\u003C\u002Fp>\u003C\u002Fdiv>\u003Ch2>Häufige Fehler beim Hinzufügen\u003C\u002Fh2>\u003Ch3>Wert ist ungültig\u003C\u002Fh3>\u003Cp>Erscheint beim Erstellen eines DNS-Eintrags eine Fehlermeldung, ist in der Regel die Syntax im Feld «Wert» nicht kompatibel mit dem gewählten Typ. Prüfe, dass du den korrekten Typ ausgewählt hast und dass der Wert korrekt eingegeben wurde, frei von allfälligen Leerzeichen oder anderen mitkopierten Zeichen. Du findest im Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdns-records\" target=\"_self\">«DNS-Records»\u003C\u002Fa> eine Beschreibung, in welcher Form der Wert für den jeweiligen Typ erwartet wird.\u003C\u002Fp>\u003Ch3>Domainname doppelt vorhanden\u003C\u002Fh3>\u003Cp>Du hast den DNS-Record korrekt hinzugefügt, dieser scheint aber trotzdem nicht zu funktionieren, auch nach Abwarten der \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fttl\" target=\"_self\">TTL\u003C\u002Fa>? Prüfe in solchen Fällen, ob aus Versehen die Domain doppelt eingetragen wurde. Da deine Domain bereits im Feld steht oder bei CNAME-Records sogar immer der Eingabe angehängt wird, kann es beim Einfügen dazu kommen, dass die Domain mitkopiert wurde und anschliessend doppelt vorhanden ist.\u003C\u002Fp>","5f68a0c0cff47e00168f8ac9","[\"5c069e722c7d3a31944eb48b\",\"5c10d15d2c7d3a31944f0588\",\"5c10ff232c7d3a31944f0784\",\"5c069ad504286304a71cf908\",\"5c0698d12c7d3a31944eb41c\"]","intern_img","Dieser Artikel beschreibt, wie Du einen neuen DNS-Record in der DNS-Zone einer Domain hinzufügst. Diese Funktion steht dir zur Verfügung, wenn du eine Domain bei uns registriert oder auf einem Webhosting eingerichtet hast. Bitte beachte, dass…",false,[422,426,430,434,438],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"dns-vorlagen","DNS-Vorlagen","DNS-Vorlagen sind vorgefertigte DNS-Einstellungen, um externe Dienste mit einer Domain zu verknüpfen. Die Vorlagen ersparen dir das manuelle Erstellen von DNS-Einträgen. Wir beschreiben folgend das Vorgehen wie du eine DNS-Vorlage aktivieren kannst.…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"dns-records","DNS-Records","DNS-Records sind Einträge, die die Funktionsweise einer Domain bestimmen. Die DNS-Records einer Domain bilden die sogenannte DNS-Zone. Die unterschiedlichen DNS-Einträgen definieren, wo sich die Funktionen einer Domain, wie beispielsweise die…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"dns","DNS","Domain Name System (DNS) ist ein Wort, welches man häufig antrifft im Zusammenhang mit Webhosting und Domains. Dieser Artikel umschreibt in groben Zügen diesen doch sehr technischen Begriff. Auf der Website how DNS works findet man zudem einen gut…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"dns-record-bearbeiten","DNS-Record bearbeiten","Dieser Artikel beschreibt, wie du einen vorhandenen DNS-Record bearbeitest oder entfernst. Diese Funktion steht dir zur Verfügung, wenn du eine Domain bei uns registriert oder auf einem Webhosting eingerichtet hast. Bitte beachte, dass Änderungen im…",{"helpscoutSlug":439,"helpscoutName":440,"excerpt":441},"dns-editor","DNS-Editor","Mit dem DNS-Editor verwaltest du die DNS-Zone einer Domain. Du kannst DNS-Records erstellen und bestehende DNS-Records bearbeiten. Wir erklären dir in diesem Artikel, wo du den DNS-Editor findest und beschreiben die wichtigsten Funktionen. 1 Melde…",[443],{"helpscoutSlug":444,"helpscoutName":445},"206domain-dns","206_domain: DNS",[447,481,515],{"id":448,"uri":449,"slug":450,"title":451,"enabled":35,"typeHandle":452,"sectionHandle":453,"__typename":454,"color":455,"textRich":456,"buttonSimple":457,"singleImage":468},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":458,"linkField":459},"E-Mail-Zauberer starten",{"__typename":27,"type":28,"label":12,"link":460,"url":461,"urlSuffix":12,"entry":462},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":463,"uri":464,"slug":465,"title":137,"enabled":35,"typeHandle":466,"sectionHandle":466,"__typename":467},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[469],{"id":470,"url":471,"mediumUrl":472,"smallUrl":473,"originalUrl":474,"width":475,"height":476,"title":477,"alt":12,"kind":478,"extension":479,"caption":12,"nameTags":480},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":482,"uri":483,"slug":484,"title":485,"enabled":35,"typeHandle":452,"sectionHandle":453,"__typename":454,"color":455,"textRich":486,"buttonSimple":487,"singleImage":491},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":488,"linkField":489},"Jetzt ohne Doppelkosten wechseln",{"__typename":27,"type":28,"label":12,"link":71,"url":72,"urlSuffix":12,"entry":490},{"id":74,"uri":75,"slug":76,"title":69,"enabled":35,"typeHandle":66,"sectionHandle":37,"__typename":67},[492],{"id":493,"url":494,"mediumUrl":495,"smallUrl":496,"originalUrl":497,"width":498,"height":498,"title":499,"alt":17,"kind":478,"extension":479,"caption":12,"nameTags":500},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[501,509],{"id":502,"title":503,"fullName":503,"role":504,"desktopX":505,"desktopY":506,"mobileX":507,"mobileY":508},"1925","Scharon","Customer Support",30,65,10,70,{"id":510,"title":511,"fullName":511,"role":504,"desktopX":512,"desktopY":513,"mobileX":514,"mobileY":514},"1926","Gabriel",67,60,50,{"id":516,"uri":517,"slug":518,"title":519,"enabled":35,"typeHandle":520,"sectionHandle":453,"__typename":521,"color":334,"textRich":522,"buttonSimple":523},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":524,"linkField":525},"Jetzt Newsletter abonnieren",{"__typename":27,"type":125,"label":12,"link":526,"url":527,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[529,628],{"id":530,"uri":531,"slug":532,"title":533,"enabled":35,"typeHandle":534,"sectionHandle":535,"__typename":536,"sectionHeader":537,"supportContactMethods":543},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":538,"sectionLabel":129,"align":539,"color":540,"subtitle":541,"description":12,"backgroundImage":542},"headset","center","orange","Wähle den für dich passenden Kanal",[],[544,576,598],{"__typename":545,"title":546,"buttonIcon":547,"buttonDescription":548,"contentType":547,"contentTitle":549,"contentDescription":550,"contentButton":551,"image":557},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":552,"linkField":553},"mail@cyon.ch",{"__typename":27,"type":554,"label":12,"link":555,"url":556,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[558],{"id":559,"url":560,"mediumUrl":561,"smallUrl":562,"originalUrl":563,"width":564,"height":565,"title":566,"alt":17,"kind":478,"extension":479,"caption":12,"nameTags":567},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[568,574],{"id":569,"title":503,"fullName":503,"role":570,"desktopX":571,"desktopY":572,"mobileX":573,"mobileY":513},"1585","Customer Care Specialist",25,55,8,{"id":575,"title":511,"fullName":511,"role":570,"desktopX":512,"desktopY":513,"mobileX":514,"mobileY":514},"1586",{"__typename":545,"title":577,"buttonIcon":578,"buttonDescription":548,"contentType":578,"contentTitle":579,"contentDescription":580,"contentButton":581,"image":587},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":582,"linkField":583},"+41 61 588 15 15",{"__typename":27,"type":584,"label":12,"link":585,"url":586,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[588],{"id":589,"url":590,"mediumUrl":591,"smallUrl":592,"originalUrl":593,"width":594,"height":595,"title":596,"alt":12,"kind":478,"extension":479,"caption":12,"nameTags":597},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":599,"title":600,"buttonIcon":601,"buttonDescription":548,"emergencyFacts":602,"emergencyButton":618,"emergencyFaqEntries":623},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[603,606,609,612,615],{"title":604,"description":605},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":607,"description":608},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":610,"description":611},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":613,"description":614},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":616,"description":617},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":619,"linkField":620},"Jetzt Notfall-Auftrag auslösen",{"__typename":27,"type":125,"label":12,"link":621,"url":622,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[624,627],{"title":625,"textRich":626},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":625,"textRich":626},{"id":629,"uri":630,"slug":631,"title":632,"enabled":35,"typeHandle":633,"sectionHandle":535,"__typename":634,"sectionHeader":635,"leftBlock":639,"rightBlock":640},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":636,"sectionLabel":632,"align":539,"color":403,"subtitle":637,"description":12,"backgroundImage":638},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]