[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"global":3,"footer-navigation":18,"main-menu-products":239,"main-menu-blog-posts":355,"support-article-detail-fehler-bei-der-ftp-verbindung-de":409},[4,13],{"globalSet":5},{"alertBannerList":6},[7],{"id":8,"title":9,"alertType":10,"description":11,"linkLabel":12,"linkField":12},"4647","Dies ist eine Beta-Version der neuen cyon-Website","warning","\u003Cp>Einige Funktionen funktionieren möglicherweise \u003Cstrong>nicht\u003C\u002Fstrong> wie erwartet.\u003C\u002Fp>",null,{"globalSet":14},{"tokens":15},[16],{"key":17,"value":17},"",{"footerNavigation":19,"googleRating":234},{"footerMenu":20},[21,77,100,128,151,215],{"title":22,"footerMenuItems":23},"Hosting",[24,39,48,57,68],{"title":25,"footerMenuItemLink":26},"Webhosting",{"__typename":27,"type":28,"label":12,"link":29,"url":30,"urlSuffix":12,"entry":31},"LinkData","entry","\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fhosting\u002Fwebhosting\">Webhosting\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fhosting\u002Fwebhosting",{"id":32,"uri":33,"slug":34,"title":25,"enabled":35,"typeHandle":36,"sectionHandle":37,"__typename":38},"736","hosting\u002Fwebhosting","webhosting",true,"productPageHostings","products","productPageHostings_Entry",{"title":40,"footerMenuItemLink":41},"Webhosting Pro",{"__typename":27,"type":28,"label":12,"link":42,"url":43,"urlSuffix":12,"entry":44},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fhosting\u002Fwebhosting-pro\">Webhosting Pro\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fhosting\u002Fwebhosting-pro",{"id":45,"uri":46,"slug":47,"title":40,"enabled":35,"typeHandle":36,"sectionHandle":37,"__typename":38},"5348","hosting\u002Fwebhosting-pro","webhosting-pro",{"title":49,"footerMenuItemLink":50},"Sitebuilder",{"__typename":27,"type":28,"label":12,"link":51,"url":52,"urlSuffix":12,"entry":53},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fhosting\u002Fsitebuilder\">Sitebuilder\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fhosting\u002Fsitebuilder",{"id":54,"uri":55,"slug":56,"title":49,"enabled":35,"typeHandle":36,"sectionHandle":37,"__typename":38},"5360","hosting\u002Fsitebuilder","sitebuilder",{"title":58,"footerMenuItemLink":59},"https:\u002F\u002F für alle",{"__typename":27,"type":28,"label":12,"link":60,"url":61,"urlSuffix":12,"entry":62},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fhosting\u002Fssl\">https:\u002F\u002F für alle\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fhosting\u002Fssl",{"id":63,"uri":64,"slug":65,"title":58,"enabled":35,"typeHandle":66,"sectionHandle":37,"__typename":67},"4388","hosting\u002Fssl","ssl","productPageMeta","productPageMeta_Entry",{"title":69,"footerMenuItemLink":70},"Umzugsservice",{"__typename":27,"type":28,"label":12,"link":71,"url":72,"urlSuffix":12,"entry":73},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fhosting\u002Fumzug\">Umzugsservice\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fhosting\u002Fumzug",{"id":74,"uri":75,"slug":76,"title":69,"enabled":35,"typeHandle":66,"sectionHandle":37,"__typename":67},"4365","hosting\u002Fumzug","umzug",{"title":78,"footerMenuItems":79},"Server",[80,89],{"title":81,"footerMenuItemLink":82},"Managed Server",{"__typename":27,"type":28,"label":12,"link":83,"url":84,"urlSuffix":12,"entry":85},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fserver\u002Fmanaged-server\">Managed Server\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fserver\u002Fmanaged-server",{"id":86,"uri":87,"slug":88,"title":81,"enabled":35,"typeHandle":36,"sectionHandle":37,"__typename":38},"5355","server\u002Fmanaged-server","managed-server",{"title":90,"footerMenuItemLink":91},"Agency Server",{"__typename":27,"type":28,"label":12,"link":92,"url":93,"urlSuffix":12,"entry":94},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fserver\u002Fagency-server\">Agency Server\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fserver\u002Fagency-server",{"id":95,"uri":96,"slug":97,"title":90,"enabled":35,"typeHandle":98,"sectionHandle":37,"__typename":99},"1444","server\u002Fagency-server","agency-server","productPageAgency","productPageAgency_Entry",{"title":101,"footerMenuItems":102},"Domains",[103,113,122],{"title":101,"footerMenuItemLink":104},{"__typename":27,"type":28,"label":12,"link":105,"url":106,"urlSuffix":12,"entry":107},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fdomains\u002Fdomain-kaufen\">Domains\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fdomains\u002Fdomain-kaufen",{"id":108,"uri":109,"slug":110,"title":101,"enabled":35,"typeHandle":111,"sectionHandle":37,"__typename":112},"3330","domains\u002Fdomain-kaufen","domain-kaufen","productPageDomain","productPageDomain_Entry",{"title":114,"footerMenuItemLink":115},"Domain transferieren",{"__typename":27,"type":28,"label":12,"link":116,"url":117,"urlSuffix":12,"entry":118},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fdomains\u002Fdomain-transferieren\">Domain transferieren\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fdomains\u002Fdomain-transferieren",{"id":119,"uri":120,"slug":121,"title":114,"enabled":35,"typeHandle":36,"sectionHandle":37,"__typename":38},"4114","domains\u002Fdomain-transferieren","domain-transferieren",{"title":123,"footerMenuItemLink":124},"Alle Domains",{"__typename":27,"type":125,"label":12,"link":126,"url":127,"urlSuffix":12,"entry":12},"url","\u003Ca href=\"\u002Fdomains\u002Falle-domains\">\u002Fdomains\u002Falle-domains\u003C\u002Fa>","\u002Fdomains\u002Falle-domains",{"title":129,"footerMenuItems":130},"Support",[131,136,141,146],{"title":132,"footerMenuItemLink":133},"Support Center",{"__typename":27,"type":125,"label":12,"link":134,"url":135,"urlSuffix":12,"entry":12},"\u003Ca href=\"\u002Fsupport\">\u002Fsupport\u003C\u002Fa>","\u002Fsupport",{"title":137,"footerMenuItemLink":138},"E-Mail Zauberer",{"__typename":27,"type":125,"label":12,"link":139,"url":140,"urlSuffix":12,"entry":12},"\u003Ca href=\"\u002Fsupport\u002Fmailwizard\">\u002Fsupport\u002Fmailwizard\u003C\u002Fa>","\u002Fsupport\u002Fmailwizard",{"title":142,"footerMenuItemLink":143},"my.cyon",{"__typename":27,"type":125,"label":12,"link":144,"url":145,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002F\">my.cyon.ch\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002F",{"title":147,"footerMenuItemLink":148},"Webmail",{"__typename":27,"type":125,"label":12,"link":149,"url":150,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fwebmail.cyon.ch\u002F\">webmail.cyon.ch\u003C\u002Fa>","https:\u002F\u002Fwebmail.cyon.ch\u002F",{"title":152,"footerMenuItems":153},"Über uns",[154,166,176,186,195,204,206,208,210],{"title":155,"footerMenuItemLink":156},"Warum cyon",{"__typename":27,"type":28,"label":12,"link":157,"url":158,"urlSuffix":12,"entry":159},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fueber-cyon\u002Fcyon-macht-das-internet-zu-einem-besseren-ort\">cyon macht das Internet zu einem besseren Ort\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fueber-cyon\u002Fcyon-macht-das-internet-zu-einem-besseren-ort",{"id":160,"uri":161,"slug":162,"title":163,"enabled":35,"typeHandle":164,"sectionHandle":164,"__typename":165},"2016","ueber-cyon\u002Fcyon-macht-das-internet-zu-einem-besseren-ort","cyon-macht-das-internet-zu-einem-besseren-ort","cyon macht das Internet zu einem besseren Ort","about","about_Entry",{"title":167,"footerMenuItemLink":168},"Team",{"__typename":27,"type":28,"label":12,"link":169,"url":170,"urlSuffix":12,"entry":171},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fueber-cyon\u002Fteam\">Unser Team\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fueber-cyon\u002Fteam",{"id":172,"uri":173,"slug":174,"title":175,"enabled":35,"typeHandle":164,"sectionHandle":164,"__typename":165},"2029","ueber-cyon\u002Fteam","team","Unser Team",{"title":177,"footerMenuItemLink":178},"Jobs",{"__typename":27,"type":28,"label":12,"link":179,"url":180,"urlSuffix":12,"entry":181},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fueber-cyon\u002Fjobs\">Jobs bei cyon\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fueber-cyon\u002Fjobs",{"id":182,"uri":183,"slug":184,"title":185,"enabled":35,"typeHandle":164,"sectionHandle":164,"__typename":165},"3760","ueber-cyon\u002Fjobs","jobs","Jobs bei cyon",{"title":187,"footerMenuItemLink":188},"Geschichte",{"__typename":27,"type":28,"label":12,"link":189,"url":190,"urlSuffix":12,"entry":191},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fueber-cyon\u002Fgeschichte\">Geschichte\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fueber-cyon\u002Fgeschichte",{"id":192,"uri":193,"slug":194,"title":187,"enabled":35,"typeHandle":164,"sectionHandle":164,"__typename":165},"3819","ueber-cyon\u002Fgeschichte","geschichte",{"title":196,"footerMenuItemLink":197},"Partner*innen",{"__typename":27,"type":28,"label":12,"link":198,"url":199,"urlSuffix":12,"entry":200},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fueber-cyon\u002Fpartner\">Partner*innen\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fueber-cyon\u002Fpartner",{"id":201,"uri":202,"slug":203,"title":196,"enabled":35,"typeHandle":164,"sectionHandle":164,"__typename":165},"3861","ueber-cyon\u002Fpartner","partner",{"title":205,"footerMenuItemLink":12},"Engagement",{"title":207,"footerMenuItemLink":12},"Nachhaltigkeit",{"title":209,"footerMenuItemLink":12},"Infrastruktur",{"title":211,"footerMenuItemLink":212},"Blog",{"__typename":27,"type":125,"label":12,"link":213,"url":214,"urlSuffix":12,"entry":12},"\u003Ca href=\"\u002Fblog\">\u002Fblog\u003C\u002Fa>","\u002Fblog",{"title":216,"footerMenuItems":217},"Rechtliches",[218,230,232],{"title":219,"footerMenuItemLink":220},"AGB",{"__typename":27,"type":28,"label":12,"link":221,"url":222,"urlSuffix":12,"entry":223},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Flegal\u002Fagb\">AGB\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Flegal\u002Fagb",{"id":224,"uri":225,"slug":226,"title":219,"enabled":35,"typeHandle":227,"sectionHandle":228,"__typename":229},"6225","legal\u002Fagb","agb","legalPage","legalPages","legalPage_Entry",{"title":231,"footerMenuItemLink":12},"Datenschutzerklärung",{"title":233,"footerMenuItemLink":12},"Impressum",{"heroContent":235},{"__typename":236,"googleRating":237},"heroContent_ContentBlock",{"stars":238},4.8,{"productsEntries":240,"productMetaMenuSections":319,"aboutEntries":323,"aboutMenuSections":350},[241,249,256,263,271,278,286,292,306,314],{"__typename":38,"title":25,"uri":33,"color":242,"subtitle":243,"productMenuSection":244,"productIcon":246},"cherry","Alles, was deine Website braucht",[245],"hosting",[247],{"url":248},"https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FProduct-Icons\u002Fcherry.svg",{"__typename":38,"title":40,"uri":46,"color":250,"subtitle":251,"productMenuSection":252,"productIcon":253},"plum","Mehr Power für anspruchsvolle Webprojekte",[245],[254],{"url":255},"https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FProduct-Icons\u002Fplum.svg",{"__typename":38,"title":49,"uri":55,"color":257,"subtitle":258,"productMenuSection":259,"productIcon":260},"strawberry","Deine eigene Website, überraschend einfach gemacht.",[245],[261],{"url":262},"https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FProduct-Icons\u002Fstrawberry.svg",{"__typename":38,"title":81,"uri":87,"color":264,"subtitle":265,"productMenuSection":266,"productIcon":268},"pear","Dein eigener Server. Wir kümmern uns um den Rest.",[267],"server",[269],{"url":270},"https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FProduct-Icons\u002Fpear.svg",{"__typename":99,"title":90,"uri":96,"color":272,"subtitle":273,"productMenuSection":274,"productIcon":275},"grape","Deine Kundschaft, dein Server.",[267],[276],{"url":277},"https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FProduct-Icons\u002Fgrape.svg",{"__typename":112,"title":101,"uri":109,"color":279,"subtitle":280,"productMenuSection":281,"productIcon":283},"bee","Alles beginnt mit deiner Domain",[282],"domains",[284],{"url":285},"https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FProduct-Icons\u002Fbee.svg",{"__typename":38,"title":114,"uri":120,"color":279,"subtitle":287,"productMenuSection":288,"productIcon":289},"Gönn deiner Domain ein schöneres Zuhause",[282],[290],{"url":291},"https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FProduct-Icons\u002Fflower.svg",{"__typename":67,"title":293,"uri":294,"metaMenuTitle":295,"iconSelect":298,"productMenuSection":299,"directLink":300},"my.cyon: Ein Login für alles","hosting\u002Fmy-cyon",[296],{"title":297},"Services","apps",[245,267,282],{"__typename":27,"type":28,"label":12,"link":301,"url":302,"urlSuffix":12,"entry":303},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fhosting\u002Fmy-cyon\">my.cyon: Ein Login für alles\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fhosting\u002Fmy-cyon",{"id":304,"uri":294,"slug":305,"title":293,"enabled":35,"typeHandle":66,"sectionHandle":37,"__typename":67},"5322","my-cyon",{"__typename":67,"title":69,"uri":75,"metaMenuTitle":307,"iconSelect":309,"productMenuSection":310,"directLink":311},[308],{"title":297},"rocket",[245,267],{"__typename":27,"type":125,"label":12,"link":312,"url":313,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Forder.cyon.ch\u002Forder\u002Fpublic\u002Fdomains\">order.cyon.ch\u002Forder\u002Fpublic\u002Fdomains\u003C\u002Fa>","https:\u002F\u002Forder.cyon.ch\u002Forder\u002Fpublic\u002Fdomains",{"__typename":67,"title":58,"uri":64,"metaMenuTitle":315,"iconSelect":317,"productMenuSection":318,"directLink":12},[316],{"title":297},"certificate",[245,267],[320,321],{"title":297},{"title":322},"Preise",[324,329,333,337,341,344],{"label":325,"uri":161,"aboutMenuTitle":326,"iconSelect":328,"directLink":12},"Über cyon",[327],{"title":325},"mood-smile",{"label":167,"uri":173,"aboutMenuTitle":330,"iconSelect":332,"directLink":12},[331],{"title":325},"users-group",{"label":177,"uri":183,"aboutMenuTitle":334,"iconSelect":336,"directLink":12},[335],{"title":325},"book",{"label":187,"uri":193,"aboutMenuTitle":338,"iconSelect":340,"directLink":12},[339],{"title":325},"file-description",{"label":196,"uri":202,"aboutMenuTitle":342,"iconSelect":298,"directLink":12},[343],{"title":325},{"label":207,"uri":345,"aboutMenuTitle":346,"iconSelect":349,"directLink":12},"ueber-cyon\u002Fnachhaltigkeit",[347],{"title":348},"Verantwortung & Vertrauen","leaf",[351,352,353],{"title":325},{"title":348},{"title":354},"Team & Kultur",[356,383],{"title":357,"commentCount":358,"categories":359,"slug":365,"excerpt":366,"featuredImage":367,"seo":370,"author":373,"date":381,"id":382},"Phishing-Angriffe: Was wir täglich dagegen tun",3,{"nodes":360},[361,363],{"id":362,"name":211},"dGVybTozNQ==",{"id":364,"name":325},"dGVybTo2NzAz","phishing-angriffe-was-wir-taeglich-dagegen-tun","\u003Cp>«Wurden wir gehackt?» Diese Frage hören wir von unserer Kundschaft im Support immer wieder, sagt Lindita, Customer Care Specialist bei cyon. Die Nachricht wirkt bedrohlich: Da steht die eigene Domain, eine bekannte E-Mail-Adresse, vielleicht sogar ein Ablaufdatum. Alles klingt echt. Entsprechend gross ist die Unsicherheit. In solchen Situationen weisst du vielleicht nicht, wie du die [&hellip;]\u003C\u002Fp>\n",{"node":368},{"sourceUrl":369},"https:\u002F\u002Fblog.cyon.ch\u002Fwp-content\u002Fuploads\u002F2026\u002F03\u002Fphishing-angriffe.png",{"opengraphImage":371},{"mediaItemUrl":372},"https:\u002F\u002Fblog.cyon.ch\u002Fwp-content\u002Fuploads\u002F2026\u002F03\u002Fphishing-angriffe-fb-li.jpg",{"node":374},{"id":375,"name":376,"email":377,"avatar":378},"dXNlcjozNw==","Svetlana Marchenko","sma@cyon.ch",{"url":379,"height":380,"width":380},"https:\u002F\u002Fsecure.gravatar.com\u002Favatar\u002Fa996559fe3a54e54474180cf9fd6292eb26e2bc18f22d8a3039785e3cdd14b53?s=96&d=mm&r=g",96,"2026-03-19T14:00:14","cG9zdDoyMjU0OQ==",{"title":384,"commentCount":385,"categories":386,"slug":392,"excerpt":393,"featuredImage":394,"seo":397,"author":400,"date":407,"id":408},"Welche Domains bei cyon am häufigsten registriert werden?",2,{"nodes":387},[388,389],{"id":362,"name":211},{"id":390,"name":391},"dGVybTo2NzAy","Neuigkeiten","cyon-domain-rangliste","\u003Cp>Die Wahl der passenden Domain-Endung ist ein zentraler Schritt für jede Website. Sie prägt, wie dein Projekt wahrgenommen wird, welche Zielgruppe du erreichst und wie klar dein Auftritt positioniert ist. In diesem Beitrag werfen wir einen Blick auf die beliebtesten Domain-Endungen unserer Kundinnen und Kunden, zeigen Entwicklungen der letzten Jahre auf und ordnen ein, was [&hellip;]\u003C\u002Fp>\n",{"node":395},{"sourceUrl":396},"https:\u002F\u002Fblog.cyon.ch\u002Fwp-content\u002Fuploads\u002F2026\u002F02\u002Fdomain-endungen.png",{"opengraphImage":398},{"mediaItemUrl":399},"https:\u002F\u002Fblog.cyon.ch\u002Fwp-content\u002Fuploads\u002F2026\u002F02\u002Fdomain-endungen-fb-li.png",{"node":401},{"id":402,"name":403,"email":404,"avatar":405},"dXNlcjozMg==","Mona Sorcelli","mos@cyon.ch",{"url":406,"height":380,"width":380},"https:\u002F\u002Fsecure.gravatar.com\u002Favatar\u002Fb2a78212ccc46cd4dbd3c34c1e94df688a1397ff1fda06be5dcd76c3ec142043?s=96&d=mm&r=g","2026-02-12T16:23:59","cG9zdDoyMjUxOQ==",{"articleData":410,"relatedArticlesData":421,"categoriesData":442,"cta":446,"globalComponentEntries":528},{"id":411,"slug":412,"helpscoutSlug":412,"helpscoutUpdatedAt":413,"helpscoutName":414,"helpscoutText":415,"helpscoutCategories":416,"helpscoutRelated":417,"helpscoutKeywords":418,"duration":12,"excerpt":419,"beginnerFriendly":420},"174","fehler-bei-der-ftp-verbindung","2024-08-28T15:02:51+00:00","Fehler bei der FTP-Verbindung","\u003Cp>Du kannst dich nicht per FTP mit dem Server verbinden oder erhältst eine Fehlermeldung in deinem FTP-Programm? Wir beschreiben die häufigsten Fehlerursachen und wie du diese beheben kannst.\u003C\u002Fp>\u003Ch2>Verbindungseinstellungen sind nicht korrekt\u003C\u002Fh2>\u003Cp>Oft liegt der Fehler bei nicht korrekten Angaben in den Verbindungseinstellungen. Welche Angaben du für eine FTP-Verbindung benötigst und wo du diese findest, beschreiben wir im Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fftp-verbindung-herstellen\">«FTP-Verbindung herstellen»\u003C\u002Fa>.\u003C\u002Fp>\u003Cdiv class=\"callout\">\u003Cp>Beachte, dass \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fsftp\" target=\"_self\">SFTP-Verbindungen\u003C\u002Fa> nur über den \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fanmeldename-meines-webhostings\" target=\"_self\">Webhosting-Anmeldenamen\u003C\u002Fa> möglich sind. Die zusätzlich erstellten FTP-Konten können nur für Verbindungen über \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fftp\" target=\"_self\">FTP\u003C\u002Fa> und \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fftps-ftp-uber-ssltls\" target=\"_self\">FTPS\u003C\u002Fa> verwendet werden.\u003C\u002Fp>\u003C\u002Fdiv>\u003Ch2>Port ist gesperrt\u003C\u002Fh2>\u003Cp>\u003Cstrong>Port 21\u003C\u002Fstrong> (\u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fftp\" target=\"_self\">FTP\u003C\u002Fa>, \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fftps-ftp-uber-ssltls\" target=\"_self\">FTPS\u003C\u002Fa>) und\u002Foder \u003Cstrong>Port 22\u003C\u002Fstrong> (\u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fsftp\" target=\"_self\">SFTP\u003C\u002Fa>) müssen geöffnet sein, um FTP oder SFTP nutzen zu können. Falls du keine Möglichkeit hast, diesen Port zu öffnen, kannst du deine Daten auch über den \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdateimanager\">Dateimanager\u003C\u002Fa> im my.cyon verwalten. Im Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fbedienung-vom-dateimanager-im-my-cyon\">«Bedienung vom Dateimanager im my.cyon»\u003C\u002Fa> findest du weitere Informationen dazu.\u003C\u002Fp>\u003Ch2>Du bist hinter einem Router und verwendest NAT\u003C\u002Fh2>\u003Cp>In diesem Fall kann es sein, dass du das sogenannte «passive FTP» aktivieren musst. Diese Option sollte sich bei jedem \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fftp-programm\">FTP-Programm\u003C\u002Fa> einstellen lassen. Falls im Modus «passives FTP» keine Verbindung zustande kommt, kannst du versuchen auf «aktives FTP» umzustellen.\u003C\u002Fp>\u003Ch2>Alternatives FTP-Programm\u003C\u002Fh2>\u003Cp>Funktioniert die Verbindung noch immer nicht, versuche testweise ein alternatives \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fftp-programm\">FTP-Programm\u003C\u002Fa> zu verwenden, wie beispielsweise \u003Ca href=\"https:\u002F\u002Ffilezilla-project.org\">FileZilla\u003C\u002Fa> oder \u003Ca href=\"https:\u002F\u002Fcyberduck.io\">Cyberduck\u003C\u002Fa>.\u003C\u002Fp>\u003Csection class=\"callout\">Hilft keiner der beschriebenen Punkte, \u003Ca href=\"mailto:mail@cyon.ch\" target=\"_top\" title=\"E-Mail an Support senden\">sende uns per E-Mail\u003C\u002Fa> \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fscreenshot-bildschirmfoto-erstellen\">Screenshots\u003C\u002Fa>, worin die Einstellungen deines FTP-Programms ersichtlich sind.\u003C\u002Fsection>","5b4376520428630abc0bd968","[\"5c6d6b242c7d3a66e32eb18e\",\"5bf5211704286304a71c7987\",\"5bb35491042863158cc6f774\",\"5c51adde042863543ccc6142\",\"5c5aa0722c7d3a66e32e0fb9\"]","intern_subject","Du kannst dich nicht per FTP mit dem Server verbinden oder erhältst eine Fehlermeldung in deinem FTP-Programm? Wir beschreiben die häufigsten Fehlerursachen und wie du diese beheben kannst.Verbindungseinstellungen sind nicht korrektOft liegt der…",false,[422,426,430,434,438],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"dateimanager","Dateimanager","Der Dateimanager ist eine Applikation innerhalb vom my.cyon, um die Dateien auf deinem Webhosting zu verwalten. Du hast damit alle üblichen Funktionen für das Hoch- und Herunterladen von Dateien, sowie die Möglichkeit Text-Dateien zu bearbeiten,…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"website-mit-filezilla-veroffentlichen","Website mit FileZilla veröffentlichen","Möchtest du die Daten deiner Website mit dem FTP-Programm FileZilla auf das Webhosting laden? Die folgende Anleitung erklärt dir Schritt für Schritt, wie du eine Verbindung zu deinem Webhosting mit FileZilla aufbaust und wie du danach die Dateien…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"speicherort-meiner-website","Speicherort meiner Website","Du möchtest wissen, wo deine Website gespeichert ist oder in welches Verzeichnis du die Daten deiner Website speichern sollst? Wir beschreiben dir, wo du diese Angaben im my.cyon findest.Der Pfad zum öffentlichen Verzeichnis deines Webhostings…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"ftp-verbindung-herstellen","FTP-Verbindung herstellen","Wenn du Daten auf dein Webhosting hoch- oder herunterladen möchtest, so empfehlen wir dir ein FTP-Programm zu verwenden. Diese Anleitung beschreibt, welche Daten du dazu benötigst und wo du diese findest.Alternativ können die Daten auch über unseren…",{"helpscoutSlug":439,"helpscoutName":440,"excerpt":441},"passwort-eines-ftp-kontos-andern","Passwort eines FTP-Kontos ändern","Die Passwörter der FTP-Konten werden verschlüsselt abgespeichert und können nicht mehr ausgelesen werden. Folgende Schritte beschreiben, wie du das Passwort neu setzen kannst. 1 Melde dich im my.cyon an und wähle im Produktwechsler die gewünschte…",[443],{"helpscoutSlug":444,"helpscoutName":445},"33website-ftp-verbindung","303_website: FTP-Verbindung",[447,481,515],{"id":448,"uri":449,"slug":450,"title":451,"enabled":35,"typeHandle":452,"sectionHandle":453,"__typename":454,"color":455,"textRich":456,"buttonSimple":457,"singleImage":468},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":458,"linkField":459},"E-Mail-Zauberer starten",{"__typename":27,"type":28,"label":12,"link":460,"url":461,"urlSuffix":12,"entry":462},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":463,"uri":464,"slug":465,"title":137,"enabled":35,"typeHandle":466,"sectionHandle":466,"__typename":467},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[469],{"id":470,"url":471,"mediumUrl":472,"smallUrl":473,"originalUrl":474,"width":475,"height":476,"title":477,"alt":12,"kind":478,"extension":479,"caption":12,"nameTags":480},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":482,"uri":483,"slug":484,"title":485,"enabled":35,"typeHandle":452,"sectionHandle":453,"__typename":454,"color":455,"textRich":486,"buttonSimple":487,"singleImage":491},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":488,"linkField":489},"Jetzt ohne Doppelkosten wechseln",{"__typename":27,"type":28,"label":12,"link":71,"url":72,"urlSuffix":12,"entry":490},{"id":74,"uri":75,"slug":76,"title":69,"enabled":35,"typeHandle":66,"sectionHandle":37,"__typename":67},[492],{"id":493,"url":494,"mediumUrl":495,"smallUrl":496,"originalUrl":497,"width":498,"height":498,"title":499,"alt":17,"kind":478,"extension":479,"caption":12,"nameTags":500},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[501,509],{"id":502,"title":503,"fullName":503,"role":504,"desktopX":505,"desktopY":506,"mobileX":507,"mobileY":508},"1925","Scharon","Customer Support",30,65,10,70,{"id":510,"title":511,"fullName":511,"role":504,"desktopX":512,"desktopY":513,"mobileX":514,"mobileY":514},"1926","Gabriel",67,60,50,{"id":516,"uri":517,"slug":518,"title":519,"enabled":35,"typeHandle":520,"sectionHandle":453,"__typename":521,"color":279,"textRich":522,"buttonSimple":523},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools &amp; Insights für deine Webprojekte.\u003C\u002Fp>",{"label":524,"linkField":525},"Jetzt Newsletter abonnieren",{"__typename":27,"type":125,"label":12,"link":526,"url":527,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[529,628],{"id":530,"uri":531,"slug":532,"title":533,"enabled":35,"typeHandle":534,"sectionHandle":535,"__typename":536,"sectionHeader":537,"supportContactMethods":543},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":538,"sectionLabel":129,"align":539,"color":540,"subtitle":541,"description":12,"backgroundImage":542},"headset","center","orange","Wähle den für dich passenden Kanal",[],[544,576,598],{"__typename":545,"title":546,"buttonIcon":547,"buttonDescription":548,"contentType":547,"contentTitle":549,"contentDescription":550,"contentButton":551,"image":557},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":552,"linkField":553},"mail@cyon.ch",{"__typename":27,"type":554,"label":12,"link":555,"url":556,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[558],{"id":559,"url":560,"mediumUrl":561,"smallUrl":562,"originalUrl":563,"width":564,"height":565,"title":566,"alt":17,"kind":478,"extension":479,"caption":12,"nameTags":567},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[568,574],{"id":569,"title":503,"fullName":503,"role":570,"desktopX":571,"desktopY":572,"mobileX":573,"mobileY":513},"1585","Customer Care Specialist",25,55,8,{"id":575,"title":511,"fullName":511,"role":570,"desktopX":512,"desktopY":513,"mobileX":514,"mobileY":514},"1586",{"__typename":545,"title":577,"buttonIcon":578,"buttonDescription":548,"contentType":578,"contentTitle":579,"contentDescription":580,"contentButton":581,"image":587},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich &amp; direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":582,"linkField":583},"+41 61 588 15 15",{"__typename":27,"type":584,"label":12,"link":585,"url":586,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[588],{"id":589,"url":590,"mediumUrl":591,"smallUrl":592,"originalUrl":593,"width":594,"height":595,"title":596,"alt":12,"kind":478,"extension":479,"caption":12,"nameTags":597},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":599,"title":600,"buttonIcon":601,"buttonDescription":548,"emergencyFacts":602,"emergencyButton":618,"emergencyFaqEntries":623},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[603,606,609,612,615],{"title":604,"description":605},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":607,"description":608},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":610,"description":611},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":613,"description":614},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":616,"description":617},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":619,"linkField":620},"Jetzt Notfall-Auftrag auslösen",{"__typename":27,"type":125,"label":12,"link":621,"url":622,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[624,627],{"title":625,"textRich":626},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":625,"textRich":626},{"id":629,"uri":630,"slug":631,"title":632,"enabled":35,"typeHandle":633,"sectionHandle":535,"__typename":634,"sectionHeader":635,"leftBlock":639,"rightBlock":640},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":636,"sectionLabel":632,"align":539,"color":349,"subtitle":637,"description":12,"backgroundImage":638},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]