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Lindita, Customer Care Specialist bei cyon. Die Nachricht wirkt bedrohlich: Da steht die eigene Domain, eine bekannte E-Mail-Adresse, vielleicht sogar ein Ablaufdatum. Alles klingt echt. Entsprechend gross ist die Unsicherheit. 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Sie prägt, wie dein Projekt wahrgenommen wird, welche Zielgruppe du erreichst und wie klar dein Auftritt positioniert ist. 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Wir beschreiben zwei mögliche Ursachen und die entsprechenden Lösungen.\u003C\u002Fp>\u003Cdiv class=\"callout\">\u003Cp>Hast du deine Domain erst vor Kurzem registriert, beachte, dass es einige Stunden dauern kann, bis diese \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdomain-ist-nicht-erreichbar\" target=\"_self\">komplett erreichbar ist\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>\u003Ch2>Domain auf einem Webhosting einrichten\u003C\u002Fh2>\u003Cp>Sind bei einer Domain unsere \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fnameserver\" target=\"_self\">Nameserver\u003C\u002Fa> eingetragen oder zeigt diese über einen \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdns-records\" target=\"_self\">DNS-Eintrag\u003C\u002Fa> auf eine IP-Adresse von cyon, nimmt unser Server grundsätzlich deren Anfrage entgegen. Ist die Domain jedoch auf keinem Webhosting eingerichtet, kann die Anfrage nicht weiterverarbeitet werden und der Server gibt die Fehlerseite «Domain nicht eingerichtet» aus.\u003C\u002Fp>\u003Cp>Du kannst in diesem Fall das Problem beheben, indem du die Domain gemäss unserer Anleitung \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdomain-auf-einem-webhosting-einrichten\" target=\"_self\">«Domain auf einem Webhosting einrichten»\u003C\u002Fa> auf deinem Webhosting einrichtest. Besitzt du noch kein cyon-Webhosting, kannst du eines \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fhosting\u002Fwebhosting\u002Fvergleichstabelle\" target=\"_self\">unserer Angebote direkt über unsere Website bestellen\u003C\u002Fa>. Unsere Anleitung \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fwebhosting-bestellen\" target=\"_self\">«Webhosting bestellen»\u003C\u002Fa> unterstützt dich dabei.\u003C\u002Fp>\u003Ch2>SSL-Zertifikat aktivieren für Domain\u003C\u002Fh2>\u003Cp>Ist die betroffene \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdomain\" target=\"_self\">Domain\u003C\u002Fa> oder \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fsubdomain\" target=\"_self\">Subdomain\u003C\u002Fa> korrekt auf einem \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdomain-auf-einem-webhosting-einrichten\" target=\"_self\">cyon-Webhosting eingerichtet\u003C\u002Fa>, prüfe, ob ein \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fssl-zertifikat\" target=\"_self\">SSL-Zertifikat\u003C\u002Fa> aktiv ist. Dies wird im \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\" target=\"_self\">my.cyon\u003C\u002Fa> unter «Sicherheit» im Menü «Kostenlose SSL-Zertifikate» dargestellt.\u003C\u002Fp>\u003Cp>Ist SSL noch nicht aktiviert, folgende den Schritten in den Anleitungen \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fssl-zertifikat-verschlusselung-einrichten\" target=\"_self\">«SSL-Zertifikat (Verschlüsselung) einrichten»\u003C\u002Fa> und \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fweiterleitung-auf-https-einrichten\" target=\"_self\">«Weiterleitung auf HTTPS einrichten»\u003C\u002Fa>. Anschliessend sollte deine Website ohne Fehlermeldung aufgerufen werden können.\u003C\u002Fp>\u003Cdiv data-html-block>\u003Cfigure>\n  \u003Cpicture>\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Ffehler-beim-aufrufen-einer-domain01.avif\" type=\"image\u002Favif\">\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Ffehler-beim-aufrufen-einer-domain01.webp\" type=\"image\u002Fwebp\">\n    \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Ffehler-beim-aufrufen-einer-domain01.png\" alt=\"Übersicht der aktiven SSL-Zertifkate im my.cyon\">\n  \u003C\u002Fpicture>\n  \u003Cfigcaption>Übersicht der aktiven SSL-Zertifkate im my.cyon\u003C\u002Ffigcaption>\n\u003C\u002Ffigure>\u003C\u002Fdiv>\u003Cdiv class=\"callout\">\u003Cp>Es gibt noch weitere, wenn auch weitaus seltenere Ursachen für das Problem. Falls dir keiner der Lösungsvorschläge geholfen hat, \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport#kontakt\" target=\"_self\">kontaktiere unseren Support\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>","[\"5b2a1d132c7d3a0fa9a3348e\",\"5b2a1cce0428632c466b1a3b\",\"5b4376450428630abc0bd965\"]","[\"5bb209612c7d3a04dd5b248c\",\"5d945f1504286364bc8fd1ef\",\"5bf50ff004286304a71c793d\",\"5bbdf3782c7d3a04dd5b7fe9\",\"5bab55cc042863158cc6c2da\"]","intern_img","Du hast eine Domain registriert, erhältst beim Aufruf jedoch die Fehlermeldung «Domain nicht eingerichtet»? Wir beschreiben zwei mögliche Ursachen und die entsprechenden Lösungen.Hast du deine Domain erst vor Kurzem registriert, beachte, dass es…",false,[422,426,430,434,438],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"domain-ist-nicht-erreichbar","Domain ist nicht erreichbar","Du hast vor Kurzem eine neue Domain registriert, kannst sie aber nicht aufrufen, obwohl alles korrekt eingerichtet ist? Beachte, dass es einige Stunden dauern kann, bis die zugehörige Registrationsstelle (Registry) deine Domain aufgeschaltet hat.…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"domain-auf-einem-webhosting-einrichten","Domain auf einem Webhosting einrichten","Um eine Domain auf einem cyon-Webhosting zu nutzen, muss diese zuerst auf dem gewünschten Webhosting eingerichtet werden. Du kannst dabei wählen ob die Domain für eine neue Website genutzt werden soll oder ob du diese als zusätzliche Domain für…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"domain-einer-wordpress-website-andern","Domain einer WordPress-Website ändern","Möchtest du die Adresse einer WordPress-Website ändern, so reicht es nicht, dies über das my.cyon zu tun. WordPress bezieht sich immer auf die Domain, welche innerhalb von WordPress hinterlegt ist. Die hinterlegte URL bestimmt, was im Browser als…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"fehler-auf-der-website-nach-weiterleitung-auf-https","Fehler auf der Website nach Weiterleitung auf HTTPS","Hast du vor Kurzem SSL aktiviert und eine Weiterleitung auf HTTPS erstellt? Erhältst du nun Fehler auf deiner Seite oder Inhalt welcher nicht korrekt dargestellt wird?In diesem Fall sind wahrscheinlich noch Inhalte über eine unverschlüsselte…",{"helpscoutSlug":439,"helpscoutName":440,"excerpt":441},"domain-auf-externe-website-zeigen-lassen","Domain auf externe Website zeigen lassen","Hast du eine Website bei einem Dienst wie Wix, Jimdo, Squarespace oder Shopify erstellt und möchtest diese mit deiner Domain verknüpfen? Dieser Artikel beschreibt das Vorgehen allgemein und verweist für die häufigsten Dienste auf die entsprechenden…",[443,446,449],{"helpscoutSlug":444,"helpscoutName":445},"21domain-bestellvorgang-und-einrichtung","201_domain: Bestellvorgang und Einrichtung",{"helpscoutSlug":447,"helpscoutName":448},"24domain-verbindung-website","204_domain: Verbindung Website",{"helpscoutSlug":450,"helpscoutName":451},"32website-domain-einrichten-oder-entfernen","302_website: Domain einrichten oder entfernen",[453,487,521],{"id":454,"uri":455,"slug":456,"title":457,"enabled":35,"typeHandle":458,"sectionHandle":459,"__typename":460,"color":461,"textRich":462,"buttonSimple":463,"singleImage":474},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":464,"linkField":465},"E-Mail-Zauberer starten",{"__typename":27,"type":28,"label":12,"link":466,"url":467,"urlSuffix":12,"entry":468},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":469,"uri":470,"slug":471,"title":137,"enabled":35,"typeHandle":472,"sectionHandle":472,"__typename":473},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[475],{"id":476,"url":477,"mediumUrl":478,"smallUrl":479,"originalUrl":480,"width":481,"height":482,"title":483,"alt":12,"kind":484,"extension":485,"caption":12,"nameTags":486},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":488,"uri":489,"slug":490,"title":491,"enabled":35,"typeHandle":458,"sectionHandle":459,"__typename":460,"color":461,"textRich":492,"buttonSimple":493,"singleImage":497},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":494,"linkField":495},"Jetzt ohne Doppelkosten wechseln",{"__typename":27,"type":28,"label":12,"link":71,"url":72,"urlSuffix":12,"entry":496},{"id":74,"uri":75,"slug":76,"title":69,"enabled":35,"typeHandle":66,"sectionHandle":37,"__typename":67},[498],{"id":499,"url":500,"mediumUrl":501,"smallUrl":502,"originalUrl":503,"width":504,"height":504,"title":505,"alt":17,"kind":484,"extension":485,"caption":12,"nameTags":506},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[507,515],{"id":508,"title":509,"fullName":509,"role":510,"desktopX":511,"desktopY":512,"mobileX":513,"mobileY":514},"1925","Scharon","Customer Support",30,65,10,70,{"id":516,"title":517,"fullName":517,"role":510,"desktopX":518,"desktopY":519,"mobileX":520,"mobileY":520},"1926","Gabriel",67,60,50,{"id":522,"uri":523,"slug":524,"title":525,"enabled":35,"typeHandle":526,"sectionHandle":459,"__typename":527,"color":334,"textRich":528,"buttonSimple":529},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":530,"linkField":531},"Jetzt Newsletter abonnieren",{"__typename":27,"type":125,"label":12,"link":532,"url":533,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[535,634],{"id":536,"uri":537,"slug":538,"title":539,"enabled":35,"typeHandle":540,"sectionHandle":541,"__typename":542,"sectionHeader":543,"supportContactMethods":549},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":544,"sectionLabel":129,"align":545,"color":546,"subtitle":547,"description":12,"backgroundImage":548},"headset","center","orange","Wähle den für dich passenden Kanal",[],[550,582,604],{"__typename":551,"title":552,"buttonIcon":553,"buttonDescription":554,"contentType":553,"contentTitle":555,"contentDescription":556,"contentButton":557,"image":563},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":558,"linkField":559},"mail@cyon.ch",{"__typename":27,"type":560,"label":12,"link":561,"url":562,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[564],{"id":565,"url":566,"mediumUrl":567,"smallUrl":568,"originalUrl":569,"width":570,"height":571,"title":572,"alt":17,"kind":484,"extension":485,"caption":12,"nameTags":573},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[574,580],{"id":575,"title":509,"fullName":509,"role":576,"desktopX":577,"desktopY":578,"mobileX":579,"mobileY":519},"1585","Customer Care Specialist",25,55,8,{"id":581,"title":517,"fullName":517,"role":576,"desktopX":518,"desktopY":519,"mobileX":520,"mobileY":520},"1586",{"__typename":551,"title":583,"buttonIcon":584,"buttonDescription":554,"contentType":584,"contentTitle":585,"contentDescription":586,"contentButton":587,"image":593},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":588,"linkField":589},"+41 61 588 15 15",{"__typename":27,"type":590,"label":12,"link":591,"url":592,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[594],{"id":595,"url":596,"mediumUrl":597,"smallUrl":598,"originalUrl":599,"width":600,"height":601,"title":602,"alt":12,"kind":484,"extension":485,"caption":12,"nameTags":603},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":605,"title":606,"buttonIcon":607,"buttonDescription":554,"emergencyFacts":608,"emergencyButton":624,"emergencyFaqEntries":629},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[609,612,615,618,621],{"title":610,"description":611},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":613,"description":614},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":616,"description":617},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":619,"description":620},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":622,"description":623},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":625,"linkField":626},"Jetzt Notfall-Auftrag auslösen",{"__typename":27,"type":125,"label":12,"link":627,"url":628,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[630,633],{"title":631,"textRich":632},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":631,"textRich":632},{"id":635,"uri":636,"slug":637,"title":638,"enabled":35,"typeHandle":639,"sectionHandle":541,"__typename":640,"sectionHeader":641,"leftBlock":645,"rightBlock":646},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":642,"sectionLabel":638,"align":545,"color":403,"subtitle":643,"description":12,"backgroundImage":644},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]