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Sie prägt, wie dein Projekt wahrgenommen wird, welche Zielgruppe du erreichst und wie klar dein Auftritt positioniert ist. 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Für die Auswertung von E-Mail-Problemen ist der komplette Header der Original-E-Mail wichtig und wird für die meisten Abklärungen zwingend benötigt.\u003C\u002Fp>\u003Cp>Um uns eine E-Mail-Nachricht inklusive des Headers zur Überprüfung zu senden, speichere diese zuerst als Datei ab, wie nachfolgend für die meistverbreiteten Programme beschrieben. Die gespeicherte Nachricht \u003Ca title=\"E-Mail an Support senden\" href=\"mailto:mail@cyon.ch\">sende uns danach bitte per E-Mail\u003C\u002Fa> als Dateianhang.\u003C\u002Fp>\u003Cdiv class=\"callout\">\u003Cp>Handelt es sich dabei um eine Spam-E-Mail, so sende uns die Nachricht bitte an \u003Ca href=\"mailto:abuse-mail@cyon.ch\" target=\"_self\">abuse-mail@cyon.ch\u003C\u002Fa>, da diese von der Spam-Prüfung ausgenommen ist.\u003C\u002Fp>\u003C\u002Fdiv>\u003Ch2 id=\"cyon-webmail\">cyon-Webmail\u003C\u002Fh2>\u003Cp>Markiere die gewünschte Nachricht, gehe im Menü «Mehr» auf «Download...» und wähle dann «Source (.eml)». Der Browser speichert die Datei an den im Browser voreingestellten Speicherort. In den meisten Fällen ist dies «Downloads» oder du wirst nach dem gewünschten Speicherort gefragt.\u003C\u002Fp>\u003Cdiv data-html-block>\u003Cfigure>\n  \u003Cpicture>\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden01.avif\" type=\"image\u002Favif\">\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden01.webp\" type=\"image\u002Fwebp\">\n    \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden01.png\" alt=\"E-Mail als Datei speichern im Webmail\">\n  \u003C\u002Fpicture>\n  \u003Cfigcaption>E-Mail als Datei speichern im Webmail\u003C\u002Ffigcaption>\n\u003C\u002Ffigure>\u003C\u002Fdiv>\u003Ch2 id=\"apple-mail\">Apple Mail\u003C\u002Fh2>\u003Cp>Markiere die gewünschte Nachricht und gehe im Menü «Ablage» auf «Sichern unter ...».\u003C\u002Fp>\u003Cdiv data-html-block>\u003Cfigure>\n  \u003Cpicture>\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden02.avif\" type=\"image\u002Favif\">\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden02.webp\" type=\"image\u002Fwebp\">\n    \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden02.png\" alt=\"«Sichern unter» im Apple Mail\">\n  \u003C\u002Fpicture>\n  \u003Cfigcaption>«Sichern unter» im Apple Mail\u003C\u002Ffigcaption>\n\u003C\u002Ffigure>\u003C\u002Fdiv>\u003Cp>Gib der Datei einen aussagekräftigen Namen und navigiere zum gewünschten Speicherort, in unserem Beispiel den «Downloads». Wähle im Auswahlfeld «Format» die Option «Reine Datei der E-Mail» und schliesse mit «Sichern» den Vorgang ab.\u003C\u002Fp>\u003Cdiv data-html-block>\u003Cfigure>\n  \u003Cpicture>\n    \u003Csource type=\"image\u002Favif\" srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden03.avif\">\n    \u003Csource type=\"image\u002Fwebp\" srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden03.webp\">\n    \u003Cimg alt=\"Dateinamen, Speicherort und Format wählen und E-Mail speichern\" src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden03.png\">\n  \u003C\u002Fpicture>\n  \u003Cfigcaption>Dateinamen, Speicherort und Format wählen und E-Mail speichern\u003C\u002Ffigcaption>\n\u003C\u002Ffigure>\u003C\u002Fdiv>\u003Ch2 id=\"outlook\">Outlook\u003C\u002Fh2>\u003Cp>Markiere die gewünschte Nachricht, klicke rechts neben dem Absendenamen auf die drei Punkte und wähle «Speichern unter» gefolgt von «Als EML speichern».\u003C\u002Fp>\u003Cdiv class=\"callout\">\u003Cp>Verwendest du Outlook auf einem Apple-Gerät, so sind das Vorgehen und die Menüführung gleich wie im \u003Ca href=\"#apple-mail\" target=\"_self\">Abschnitt «Apple Mail»\u003C\u002Fa> beschrieben.\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv data-html-block>\u003Cfigure>\n  \u003Cpicture>\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden04.avif\" type=\"image\u002Favif\">\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden04.webp\" type=\"image\u002Fwebp\">\n    \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden04.png\" alt=\"«Speichern unter» im Microsoft Outlook für Windows\">\n  \u003C\u002Fpicture>\n  \u003Cfigcaption>«Speichern unter» im Microsoft Outlook für Windows\u003C\u002Ffigcaption>\n\u003C\u002Ffigure>\u003C\u002Fdiv>\u003Cp>Navigiere zum gewünschten Speicherort, in unserem Beispiel «Dokumente», und gib der Datei einen aussagekräftigen Namen. Wähle im Auswahlfeld «Dateityp» die Option «Email Message (*.eml)» und schliesse mit «Speichern» den Vorgang ab.\u003C\u002Fp>\u003Cdiv class=\"callout\">\u003Cp>Bei älteren Outlook-Versionen heisst der korrekte Dateityp «Outlook-Nachrichtenformat - Unicode».\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv data-html-block>\u003Cfigure>\n  \u003Cpicture>\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden05.avif\" type=\"image\u002Favif\">\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden05.webp\" type=\"image\u002Fwebp\">\n    \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden05.png\" alt=\"Dateinamen, Speicherort und Format wählen und E-Mail speichern\">\n  \u003C\u002Fpicture>\n  \u003Cfigcaption>Dateinamen, Speicherort und Format wählen und E-Mail speichern\u003C\u002Ffigcaption>\n\u003C\u002Ffigure>\u003C\u002Fdiv>\u003Ch2 id=\"thunderbird\">Thunderbird\u003C\u002Fh2>\u003Cp>Markiere die gewünschte Nachricht, gehe im Menü «Datei» auf «Speichern als» und wähle «Datei...».\u003C\u002Fp>\u003Cdiv data-html-block>\u003Cfigure>\n  \u003Cpicture>\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden06.avif\" type=\"image\u002Favif\">\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden06.webp\" type=\"image\u002Fwebp\">\n    \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden06.png\" alt=\"«Speichern als» im Thunderbird\">\n  \u003C\u002Fpicture>\n  \u003Cfigcaption>«Speichern als» im Thunderbird\u003C\u002Ffigcaption>\n\u003C\u002Ffigure>\u003C\u002Fdiv>\u003Cp>Gib der Datei einen aussagekräftigen Namen und navigiere zum gewünschten Speicherort, in unserem Beispiel den Ordner «Downloads». Wähle im Auswahlfeld «Format» die Option «Mail-Dateien (*.eml)» und schliesse mit «Sichern» den Vorgang ab.\u003C\u002Fp>\u003Cdiv data-html-block>\u003Cfigure>\n  \u003Cpicture>\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden07.avif\" type=\"image\u002Favif\">\n    \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden07.webp\" type=\"image\u002Fwebp\">\n    \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fheader-daten-einer-e-mail-zur-analyse-senden07.png\" alt=\"Dateinamen, Speicherort und Format wählen und E-Mail speichern\">\n  \u003C\u002Fpicture>\n  \u003Cfigcaption>Dateinamen, Speicherort und Format wählen und E-Mail speichern\u003C\u002Ffigcaption>\n\u003C\u002Ffigure>\u003C\u002Fdiv>","5b2a1b332c7d3a0fa9a33460","[\"57601338c6979153877ccb6e\",\"56d4460e9033601bde8ba713\",\"5c92480f2c7d3a1544611bcf\",\"5c8904ae0428633d2cf388e6\",\"5d2c7753042863478674e54f\"]","[\"intern_img\",\"intern_anchor\"]","Beim normalen Weiterleiten einer Nachricht wird nur der Inhalt, nicht aber der Header, weitergeleitet. Für die Auswertung von E-Mail-Problemen ist der komplette Header der Original-E-Mail wichtig und wird für die meisten Abklärungen zwingend…",false,[422,426,430,434,438],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"ich-erhalte-spam-e-mails-mit-meiner-absendeadresse-zuruck-die-ich-nicht-gesendet-habe","Ich erhalte Spam-E-Mails mit meiner Absendeadresse zurück, die ich nicht gesendet habe","Wenn du E-Mails erhältst, zum Beispiel vom «Mail Delivery System», die nach Spam aussehen, deine Absendeadresse tragen und offensichtlich nicht von dir versendet wurden, liegt vermutlich folgendes Problem vor:Bei den verschickten Spam-E-Mails wurde…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"spam-schutz-bei-cyon","Spam-Schutz bei cyon","Wir setzen ein vielschichtiges Verfahren ein, welches ein- und ausgehende E-Mails auf Spam überprüft, um deine E-Mail-Adressen vor der immer grösser werdenden Spamflut zu schützen.Es kommen zurzeit folgende Spam-Filter zum Einsatz:persönliche…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"e-mails-werden-bei-den-empfangenden-als-spam-markiert","E-Mails werden bei den Empfangenden als Spam markiert","Wir prüfen jede ausgehende E-Mail auf Spam-Inhalte. Erkennt unser Spamfilter ausgehende Nachrichten als Spam, so blockieren wir den Versand und du erhältst die Fehlermeldung 550 This message was classified as SPAM and may not be delivered. In diesem…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"header-informationen-einer-e-mail-anzeigen","Header-Informationen einer E-Mail anzeigen","Im Header einer E-Mail sind diverse technische Informationen der Übermittlung enthalten, die beim normalen Lesen in einem E-Mail-Programm nicht angezeigt werden. Ist es notwendig, genauere Infos über eine E-Mail zu kennen, so können diese…",{"helpscoutSlug":439,"helpscoutName":440,"excerpt":441},"ich-erhalte-spam-nachrichten-obwohl-ich-die-absendeadresse-auf-der-stoplist-eingetragen-habe","Ich erhalte Spam-Nachrichten obwohl ich die Absendeadresse auf der Stoplist eingetragen habe","Massgebend für die Stoplist (ehemals «Blacklist») ist der*die sogenannte «Envelope Sender» und damit die effektive Absendeadresse. Diese kann jedoch von der angezeigten Adresse abweichen. Du findest diese Adresse im Quelltext jeder E-Mail in der…",[443],{"helpscoutSlug":444,"helpscoutName":445},"15email-spam--und-malwareschutz","105_email: Spam- und Malwareschutz",[447,481,515],{"id":448,"uri":449,"slug":450,"title":451,"enabled":35,"typeHandle":452,"sectionHandle":453,"__typename":454,"color":455,"textRich":456,"buttonSimple":457,"singleImage":468},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":458,"linkField":459},"E-Mail-Zauberer starten",{"__typename":27,"type":28,"label":12,"link":460,"url":461,"urlSuffix":12,"entry":462},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":463,"uri":464,"slug":465,"title":137,"enabled":35,"typeHandle":466,"sectionHandle":466,"__typename":467},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[469],{"id":470,"url":471,"mediumUrl":472,"smallUrl":473,"originalUrl":474,"width":475,"height":476,"title":477,"alt":12,"kind":478,"extension":479,"caption":12,"nameTags":480},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":482,"uri":483,"slug":484,"title":485,"enabled":35,"typeHandle":452,"sectionHandle":453,"__typename":454,"color":455,"textRich":486,"buttonSimple":487,"singleImage":491},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":488,"linkField":489},"Jetzt ohne Doppelkosten wechseln",{"__typename":27,"type":28,"label":12,"link":71,"url":72,"urlSuffix":12,"entry":490},{"id":74,"uri":75,"slug":76,"title":69,"enabled":35,"typeHandle":66,"sectionHandle":37,"__typename":67},[492],{"id":493,"url":494,"mediumUrl":495,"smallUrl":496,"originalUrl":497,"width":498,"height":498,"title":499,"alt":17,"kind":478,"extension":479,"caption":12,"nameTags":500},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[501,509],{"id":502,"title":503,"fullName":503,"role":504,"desktopX":505,"desktopY":506,"mobileX":507,"mobileY":508},"1925","Scharon","Customer Support",30,65,10,70,{"id":510,"title":511,"fullName":511,"role":504,"desktopX":512,"desktopY":513,"mobileX":514,"mobileY":514},"1926","Gabriel",67,60,50,{"id":516,"uri":517,"slug":518,"title":519,"enabled":35,"typeHandle":520,"sectionHandle":453,"__typename":521,"color":279,"textRich":522,"buttonSimple":523},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":524,"linkField":525},"Jetzt Newsletter abonnieren",{"__typename":27,"type":125,"label":12,"link":526,"url":527,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[529,628],{"id":530,"uri":531,"slug":532,"title":533,"enabled":35,"typeHandle":534,"sectionHandle":535,"__typename":536,"sectionHeader":537,"supportContactMethods":543},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":538,"sectionLabel":129,"align":539,"color":540,"subtitle":541,"description":12,"backgroundImage":542},"headset","center","orange","Wähle den für dich passenden Kanal",[],[544,576,598],{"__typename":545,"title":546,"buttonIcon":547,"buttonDescription":548,"contentType":547,"contentTitle":549,"contentDescription":550,"contentButton":551,"image":557},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":552,"linkField":553},"mail@cyon.ch",{"__typename":27,"type":554,"label":12,"link":555,"url":556,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[558],{"id":559,"url":560,"mediumUrl":561,"smallUrl":562,"originalUrl":563,"width":564,"height":565,"title":566,"alt":17,"kind":478,"extension":479,"caption":12,"nameTags":567},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[568,574],{"id":569,"title":503,"fullName":503,"role":570,"desktopX":571,"desktopY":572,"mobileX":573,"mobileY":513},"1585","Customer Care Specialist",25,55,8,{"id":575,"title":511,"fullName":511,"role":570,"desktopX":512,"desktopY":513,"mobileX":514,"mobileY":514},"1586",{"__typename":545,"title":577,"buttonIcon":578,"buttonDescription":548,"contentType":578,"contentTitle":579,"contentDescription":580,"contentButton":581,"image":587},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":582,"linkField":583},"+41 61 588 15 15",{"__typename":27,"type":584,"label":12,"link":585,"url":586,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[588],{"id":589,"url":590,"mediumUrl":591,"smallUrl":592,"originalUrl":593,"width":594,"height":595,"title":596,"alt":12,"kind":478,"extension":479,"caption":12,"nameTags":597},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":599,"title":600,"buttonIcon":601,"buttonDescription":548,"emergencyFacts":602,"emergencyButton":618,"emergencyFaqEntries":623},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[603,606,609,612,615],{"title":604,"description":605},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":607,"description":608},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":610,"description":611},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":613,"description":614},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":616,"description":617},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":619,"linkField":620},"Jetzt Notfall-Auftrag auslösen",{"__typename":27,"type":125,"label":12,"link":621,"url":622,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[624,627],{"title":625,"textRich":626},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":625,"textRich":626},{"id":629,"uri":630,"slug":631,"title":632,"enabled":35,"typeHandle":633,"sectionHandle":535,"__typename":634,"sectionHeader":635,"leftBlock":639,"rightBlock":640},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":636,"sectionLabel":632,"align":539,"color":349,"subtitle":637,"description":12,"backgroundImage":638},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. 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