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Dann bedeutet dies, dass die gesuchte Ressource mit einem Zugriffsschutz versehen wurde und der Browser nicht oder noch nicht autorisiert ist, darauf zuzugreifen. Der Error 401 ist dem \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fhttp-error-403-forbidden\">Error 403\u003C\u002Fa> sehr ähnlich. Der Unterschied liegt darin, dass beim Error 401 in der Regel eine Authentifizierung möglich ist.\u003C\u002Fp>\u003Cp>Wird beispielsweise für eine Website oder für ein Unterverzeichnis einer Website ein \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fordner-datei-vor-fremdem-zugriff-schutzen\">Verzeichnisschutz eingerichtet\u003C\u002Fa>, so wird dem Browser beim Aufruf der URL über die Header-Zeile \u003Ccode class=\"inline-code\">WWW-Authenticate\u003C\u002Fcode> mitgeteilt, ob und wie du dich identifizieren kannst. Meist verlangt die Website nach einem Anmeldenamen und einem Passwort, welches du in einem Fenster des Browsers eingeben kannst. Hast du gültige Zugangsdaten, so wird die Website danach angezeigt. Andernfalls wird der Zugriff verweigert und der Server meldet einen Error 401 zurück.\u003C\u002Fp>\u003Cp>Mögliche Gründe für das Auftreten dieses Fehlers können sein:\u003C\u002Fp>\u003Cdiv data-html-block>\u003Cul>\n  \u003Cli>\u003Cstrong>Ungültiger Link\u002Ffehlerhafte URL\u003C\u002Fstrong>\u003Cbr>\n  Überprüfe, ob du die URL korrekt eingegeben hast, und leere den \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fbrowser-cache-leeren\">Browser-Cache\u003C\u002Fa>.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Falsche Login-Daten\u003C\u002Fstrong>\u003Cbr>\n  Überprüfe, ob die Zugangsdaten korrekt sind. Andernfalls setze diese neu oder kontaktiere die Person, welche die Website administriert. Sind diese korrekt, so versuche dich ab- und danach erneut anzumelden.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>DNS-Fehler\u003C\u002Fstrong>\u003Cbr>\n  Überprüfe, ob die DNS-Einträge der Domain korrekt gesetzt sind, und \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdns-cache-loschen\">leere den DNS-Cache\u003C\u002Fa>.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Zugriff auf passwortgeschützte Website ohne gültige Identifikation\u003C\u002Fstrong>\u003Cbr>\n  Die Ressource scheint geschützt zu sein ohne eine Möglichkeit, sich zu identifizieren. Prüfe, ob allenfalls ein Verzeichnisschutz aktiv ist, und deaktiviere diesen oder setze die Anmeldeangaben neu. Nutzt du ein CMS, so versuche, temporär Plugins und Themes zu deaktivieren. Für WordPress findest du eine Anleitung unter \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fwordpress-plugintheme-per-ftp-deaktivieren\">«WordPress-Plugin\u002FTheme per FTP deaktivieren»\u003C\u002Fa>.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Verzeichnisschutz\u003C\u002Fstrong>\u003Cbr>\n  Überprüfe die Anmeldeangaben oder deaktiviere den \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fordner-datei-vor-fremdem-zugriff-schutzen\">Verzeichnisschutz\u003C\u002Fa> temporär.\u003C\u002Fli>\n  \u003Cli>\u003Cstrong>Gesperrtes Webhosting\u003C\u002Fstrong>\u003Cbr>\n  Wurde ein \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fmein-webhosting-wurde-gesperrt\">Webhosting gesperrt\u003C\u002Fa>, so wurde der Hauptkontakt und bei technischen Ursachen zusätzlich auch der technische Kontakt per E-Mail informiert. Bei Fragen bitte mit dem \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fsupport-code\">Support-Code\u003C\u002Fa> bei \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport#kontakt\">unserem Support melden\u003C\u002Fa>.\u003C\u002Fli>\n\u003C\u002Ful>\u003C\u002Fdiv>","[\"5b2a11f02c7d3a0fa9a333cf\",\"5b4377612c7d3a099f2e534f\"]","[\"5f10655c04286306f806e746\",\"5bc4f2042c7d3a04dd5baea4\",\"5c75432f04286350d0885dd2\",\"5b1f86172c7d3a0fa9a2e06c\",\"5c515c862c7d3a66e32dc9f9\"]","Erhältst du den HTTP-Error-Code «401 Unauthorized» beim Aufruf einer Website oder einer bestimmten Unterseite? Dann bedeutet dies, dass die gesuchte Ressource mit einem Zugriffsschutz versehen wurde und der Browser nicht oder noch nicht autorisiert…",false,[421,425,429,433,437],{"helpscoutSlug":422,"helpscoutName":423,"excerpt":424},"wordpress-plugintheme-per-ftp-deaktivieren","WordPress-Plugin\u002FTheme per FTP deaktivieren","Plugins und Themes lassen sich in WordPress auch ohne Zugang auf das Backend deaktivieren. Das ist manchmal nötig, um Probleme mit einem Plugin zu beheben oder wenn ein Login in WordPress nicht mehr möglich ist. In diesem Artikel beschreiben wir,…",{"helpscoutSlug":426,"helpscoutName":427,"excerpt":428},"ordner-datei-vor-fremdem-zugriff-schutzen","Ordner\u002FDatei vor fremdem Zugriff schützen","Möchtest du deine Website mit einem Passwort schützen damit diese nur für bestimmte Personen zugänglich ist oder diese einfach temporär vor öffentlichen Zugriffen verbergen? Wir beschreiben in diesem Artikel mehrere Möglichkeiten, wie du Ordner oder…",{"helpscoutSlug":430,"helpscoutName":431,"excerpt":432},"dns-cache-loschen","DNS-Cache löschen","Die Informationen im DNS werden auf deinem Computer für ein paar Stunden zwischengespeichert. Dieser Zwischenspeicher kann geleert werden. DNS-Informationen werden auch auf deinem Modem, im Router und bei allen Internet-Knotenpunkten…",{"helpscoutSlug":434,"helpscoutName":435,"excerpt":436},"http-error-403-forbidden","HTTP-Error 403 (Forbidden)","Erhältst du den HTTP-Error-Code «403 Forbidden» beim Aufruf deiner Website? Dann fehlt dem Browser der nötige Zugriff auf die Datei oder den Ordner, der angezeigt werden soll, oder dieser existiert nicht. Wir beschreiben die möglichen Ursachen:Im…",{"helpscoutSlug":438,"helpscoutName":439,"excerpt":440},"browser-cache-leeren","Browser-Cache leeren","Hin und wieder werden Änderungen an deiner Website auch nach erneutem Laden nicht im Browser angezeigt. Die Ursache ist in den meisten Fällen, dass gewisse Daten noch in einem Zwischenspeicher auf deinem Computer, dem Browser-Cache, gespeichert sind…",[442,445],{"helpscoutSlug":443,"helpscoutName":444},"6begriffe-begriffe","600_begriffe: Begriffe",{"helpscoutSlug":446,"helpscoutName":447},"315website-technische-fragen-zum-webhosting","315_website: Technische Fragen zum Webhosting",[449,483,517],{"id":450,"uri":451,"slug":452,"title":453,"enabled":105,"typeHandle":454,"sectionHandle":455,"__typename":456,"color":457,"textRich":458,"buttonSimple":459,"singleImage":470},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":460,"linkField":461},"E-Mail-Zauberer starten",{"__typename":98,"type":99,"label":12,"link":462,"url":463,"urlSuffix":12,"entry":464},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":465,"uri":466,"slug":467,"title":318,"enabled":105,"typeHandle":468,"sectionHandle":468,"__typename":469},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[471],{"id":472,"url":473,"mediumUrl":474,"smallUrl":475,"originalUrl":476,"width":477,"height":478,"title":479,"alt":12,"kind":480,"extension":481,"caption":12,"nameTags":482},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":484,"uri":485,"slug":486,"title":487,"enabled":105,"typeHandle":454,"sectionHandle":455,"__typename":456,"color":457,"textRich":488,"buttonSimple":489,"singleImage":493},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":490,"linkField":491},"Jetzt ohne Doppelkosten wechseln",{"__typename":98,"type":99,"label":12,"link":264,"url":265,"urlSuffix":12,"entry":492},{"id":267,"uri":110,"slug":268,"title":109,"enabled":105,"typeHandle":106,"sectionHandle":107,"__typename":89},[494],{"id":495,"url":496,"mediumUrl":497,"smallUrl":498,"originalUrl":499,"width":500,"height":500,"title":501,"alt":17,"kind":480,"extension":481,"caption":12,"nameTags":502},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[503,511],{"id":504,"title":505,"fullName":505,"role":506,"desktopX":507,"desktopY":508,"mobileX":509,"mobileY":510},"1925","Scharon","Customer Support",30,65,10,70,{"id":512,"title":513,"fullName":513,"role":506,"desktopX":514,"desktopY":515,"mobileX":516,"mobileY":516},"1926","Gabriel",67,60,50,{"id":518,"uri":519,"slug":520,"title":521,"enabled":105,"typeHandle":522,"sectionHandle":455,"__typename":523,"color":73,"textRich":524,"buttonSimple":525},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":526,"linkField":527},"Jetzt Newsletter abonnieren",{"__typename":98,"type":116,"label":12,"link":528,"url":529,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[531,630],{"id":532,"uri":533,"slug":534,"title":535,"enabled":105,"typeHandle":536,"sectionHandle":537,"__typename":538,"sectionHeader":539,"supportContactMethods":545},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":540,"sectionLabel":310,"align":541,"color":542,"subtitle":543,"description":12,"backgroundImage":544},"headset","center","orange","Wähle den für dich passenden Kanal",[],[546,578,600],{"__typename":547,"title":548,"buttonIcon":549,"buttonDescription":550,"contentType":549,"contentTitle":551,"contentDescription":552,"contentButton":553,"image":559},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":554,"linkField":555},"mail@cyon.ch",{"__typename":98,"type":556,"label":12,"link":557,"url":558,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[560],{"id":561,"url":562,"mediumUrl":563,"smallUrl":564,"originalUrl":565,"width":566,"height":567,"title":568,"alt":17,"kind":480,"extension":481,"caption":12,"nameTags":569},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[570,576],{"id":571,"title":505,"fullName":505,"role":572,"desktopX":573,"desktopY":574,"mobileX":575,"mobileY":515},"1585","Customer Care Specialist",25,55,8,{"id":577,"title":513,"fullName":513,"role":572,"desktopX":514,"desktopY":515,"mobileX":516,"mobileY":516},"1586",{"__typename":547,"title":579,"buttonIcon":580,"buttonDescription":550,"contentType":580,"contentTitle":581,"contentDescription":582,"contentButton":583,"image":589},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":584,"linkField":585},"+41 61 588 15 15",{"__typename":98,"type":586,"label":12,"link":587,"url":588,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[590],{"id":591,"url":592,"mediumUrl":593,"smallUrl":594,"originalUrl":595,"width":596,"height":597,"title":598,"alt":12,"kind":480,"extension":481,"caption":12,"nameTags":599},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":601,"title":602,"buttonIcon":603,"buttonDescription":550,"emergencyFacts":604,"emergencyButton":620,"emergencyFaqEntries":625},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[605,608,611,614,617],{"title":606,"description":607},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":609,"description":610},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":612,"description":613},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":615,"description":616},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":618,"description":619},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":621,"linkField":622},"Jetzt Notfall-Auftrag auslösen",{"__typename":98,"type":116,"label":12,"link":623,"url":624,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[626,629],{"title":627,"textRich":628},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":627,"textRich":628},{"id":631,"uri":632,"slug":633,"title":634,"enabled":105,"typeHandle":635,"sectionHandle":537,"__typename":636,"sectionHeader":637,"leftBlock":641,"rightBlock":642},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":638,"sectionLabel":634,"align":541,"color":166,"subtitle":639,"description":12,"backgroundImage":640},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]