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In diesem Artikel zeigen wir dir verschiedene Wege, wie du das Problem ausfindig machen und beheben kannst.\u003C\u002Fp>\u003Cul>\n\t\n\u003Cli>Deaktiviere Plugins und Themes via FTP gemäss unserer Anleitung \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fwordpress-plugintheme-per-ftp-deaktivieren\">«WordPress-Plugin\u002FTheme per FTP deaktivieren»\u003C\u002Fa>.\u003C\u002Fli>\t\n\u003Cli>Wenn es kürzlich eine Änderung der PHP-Version gab, versuche, auf die vorherige Version zurückzustellen gemäss \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fphp-version-eines-verzeichnisses-andern\">«PHP-Version eines Verzeichnisses ändern»\u003C\u002Fa>.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\n\t Wenn alles nicht mehr hilft, spiele ein Backup deiner Website ein. Notfalls können auch wir dir mit einem Backup weiterhelfen. Sende uns dazu eine E-Mail mit den benötigten Angaben gemäss dem Artikel \n\t\u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fwiederherstellung-backup-meiner-daten\">«Wiederherstellung (Backup) meiner Daten»\u003C\u002Fa>.\u003C\u002Fp>","5b43772f0428630abc0bd976","[\"5f10655c04286306f806e746\",\"5ba233ae2c7d3a16370f4558\",\"5c484879042863543ccc1ffa\",\"5cc8139b2c7d3a026fd42c4f\",\"5d80a2e12c7d3a7e9ae13bc8\"]","Wenn du dich nicht mehr im WordPress-Backend anmelden kannst und dir eine weisse Seite angezeigt wird, hat das oft mit einem inkompatiblen Plugin oder Theme zu tun. In diesem Artikel zeigen wir dir verschiedene Wege, wie du das Problem ausfindig…",false,[421,425,429,433,437],{"helpscoutSlug":422,"helpscoutName":423,"excerpt":424},"wordpress-plugintheme-per-ftp-deaktivieren","WordPress-Plugin\u002FTheme per FTP deaktivieren","Plugins und Themes lassen sich in WordPress auch ohne Zugang auf das Backend deaktivieren. Das ist manchmal nötig, um Probleme mit einem Plugin zu beheben oder wenn ein Login in WordPress nicht mehr möglich ist. In diesem Artikel beschreiben wir,…",{"helpscoutSlug":426,"helpscoutName":427,"excerpt":428},"cms-zeigt-eine-weisse-seite","CMS zeigt eine weisse Seite","Wird dir beim Aufruf deiner Website eine weisse Seite angezeigt? Dann handelt es sich um einen generellen Server-Fehler, der meistens auf fehlerhaften Website-Code zurückzuführen ist. Wir haben mögliche Ursachen im Artikel «HTTP-Error 500 (Internal…",{"helpscoutSlug":430,"helpscoutName":431,"excerpt":432},"fragen-zu-wordpress-joomla-co","Fragen zu WordPress, Joomla & Co.","Bei cyon sind wir spezialisiert auf Webhosting und Domains und die zugehörige Infrastruktur. Bei Fragen zu einem Webshop oder CMS (Content-Management-System), wie zum Beispiel WordPress oder Joomla, können wir nur eingeschränkt weiterhelfen. Für…",{"helpscoutSlug":434,"helpscoutName":435,"excerpt":436},"login-daten-fur-my-cyon-konto-zurucksetzen","Login-Daten für my.cyon-Konto zurücksetzen","Hast du das Passwort zu deinem my.cyon-Konto vergessen oder weisst nicht mehr welche E-Mail-Adresse dazu hinterlegt ist? Wir beschreiben folgend wie du dir wieder Zugriff ins my.cyon verschaffen kannst.Kennst du dein my.cyon-Passwort noch, möchtest…",{"helpscoutSlug":438,"helpscoutName":439,"excerpt":440},"wordpress-seite-funktioniert-nach-einem-update-nicht-mehr","WordPress-Seite funktioniert nach einem Update nicht mehr","Hast du vor kurzem WordPress aktualisiert? Falls du nach dem Update auf die neuste WordPress-Version Probleme mit deiner Website feststellst, können folgende Tipps helfen:Berechtigungen korrekt?Plugins kompatibel?Berechtigungen korrekt?Unter…",[442],{"helpscoutSlug":443,"helpscoutName":444},"313website-wordpress","313_website: WordPress",[446,480,514],{"id":447,"uri":448,"slug":449,"title":450,"enabled":35,"typeHandle":451,"sectionHandle":452,"__typename":453,"color":454,"textRich":455,"buttonSimple":456,"singleImage":467},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. 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Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":551,"linkField":552},"mail@cyon.ch",{"__typename":27,"type":553,"label":12,"link":554,"url":555,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[557],{"id":558,"url":559,"mediumUrl":560,"smallUrl":561,"originalUrl":562,"width":563,"height":564,"title":565,"alt":17,"kind":477,"extension":478,"caption":12,"nameTags":566},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[567,573],{"id":568,"title":502,"fullName":502,"role":569,"desktopX":570,"desktopY":571,"mobileX":572,"mobileY":512},"1585","Customer Care Specialist",25,55,8,{"id":574,"title":510,"fullName":510,"role":569,"desktopX":511,"desktopY":512,"mobileX":513,"mobileY":513},"1586",{"__typename":544,"title":576,"buttonIcon":577,"buttonDescription":547,"contentType":577,"contentTitle":578,"contentDescription":579,"contentButton":580,"image":586},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":581,"linkField":582},"+41 61 588 15 15",{"__typename":27,"type":583,"label":12,"link":584,"url":585,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[587],{"id":588,"url":589,"mediumUrl":590,"smallUrl":591,"originalUrl":592,"width":593,"height":594,"title":595,"alt":12,"kind":477,"extension":478,"caption":12,"nameTags":596},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":598,"title":599,"buttonIcon":600,"buttonDescription":547,"emergencyFacts":601,"emergencyButton":617,"emergencyFaqEntries":622},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[602,605,608,611,614],{"title":603,"description":604},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":606,"description":607},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":609,"description":610},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":612,"description":613},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":615,"description":616},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":618,"linkField":619},"Jetzt Notfall-Auftrag auslösen",{"__typename":27,"type":125,"label":12,"link":620,"url":621,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[623,626],{"title":624,"textRich":625},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":624,"textRich":625},{"id":628,"uri":629,"slug":630,"title":631,"enabled":35,"typeHandle":632,"sectionHandle":534,"__typename":633,"sectionHeader":634,"leftBlock":638,"rightBlock":639},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":635,"sectionLabel":631,"align":538,"color":349,"subtitle":636,"description":12,"backgroundImage":637},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]