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IP-Adresse\u003C\u002Ffigcaption>\n\u003C\u002Ffigure>\u003C\u002Fdiv>","5b4377612c7d3a099f2e534f","[\"5fc7b9b5d580ce55a38b394f\",\"5c10e0ad2c7d3a31944f065c\",\"5d5cfd822c7d3a7920be4e89\",\"5c88fc460428633d2cf38864\",\"5c3f0d4b04286304a71e44d5\"]","intern_img","Du kannst die IP-Adresse deines Internetanschlusses, über den du aktuell mit dem Internet verbunden bist, über den Aufruf folgender Webseite herausfinden: https:\u002F\u002Fwww.cyon.ch\u002Fip Deine öffentliche IP-Adresse",false,[422,426,430,434,438],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"firewall-von-cyon","Firewall von cyon","Eine Firewall überwacht die Netzwerkports und kontrolliert, welche Zugriffe erlaubt und welche blockiert werden. Die Firewall ist auf Stufe unserer Server aktiv und schützt unsere Infrastruktur. Auf Stufe der einzelnen Webhostings kommt zusätzlich…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"meine-offentliche-ip-adresse-wurde-gesperrt","Meine öffentliche IP-Adresse wurde gesperrt","Bei einer bestimmten Anzahl fehlerhafter Anmeldungen wird dies vom Server registriert und eine temporäre Sperrung der ausführenden IP-Adresse durchgeführt. Folgende Login-Mechanismen werden durch das System überwacht:VerzeichnisschutzSolltest du auf…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"header-daten-einer-e-mail-zur-analyse-senden","Header-Daten einer E-Mail zur Analyse senden","Beim normalen Weiterleiten einer Nachricht wird nur der Inhalt, nicht aber der Header, weitergeleitet. Für die Auswertung von E-Mail-Problemen ist der komplette Header der Original-E-Mail wichtig und wird für die meisten Abklärungen zwingend…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"ip-adresse-meines-webhostings","IP-Adresse meines Webhostings","Wenn du für eine Domain unser Webhosting verwendest, für diese aber nicht die Nameserver von cyon eingetragen sind, so kann in der externen DNS-Zone die IP-Adresse deines Webhostings hinterlegt werden. Du findest diese Angabe im my.cyon im Menü…",{"helpscoutSlug":439,"helpscoutName":440,"excerpt":441},"ipv6","IPv6","IPv6 steht für Internet Protocol Version 6 und damit für die nächste Generation von IP-Adressen. Da die aktuelle Version IPv4 zunehmend an ihre Grenzen stösst, drängt sich die neue Version IPv6 immer mehr auf. IPv6 löst (unter anderem) das Problem,…",[443],{"helpscoutSlug":444,"helpscoutName":445},"315website-technische-fragen-zum-webhosting","315_website: Technische Fragen zum Webhosting",[447,481,515],{"id":448,"uri":449,"slug":450,"title":451,"enabled":105,"typeHandle":452,"sectionHandle":453,"__typename":454,"color":455,"textRich":456,"buttonSimple":457,"singleImage":468},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":458,"linkField":459},"E-Mail-Zauberer starten",{"__typename":98,"type":99,"label":12,"link":460,"url":461,"urlSuffix":12,"entry":462},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":463,"uri":464,"slug":465,"title":318,"enabled":105,"typeHandle":466,"sectionHandle":466,"__typename":467},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[469],{"id":470,"url":471,"mediumUrl":472,"smallUrl":473,"originalUrl":474,"width":475,"height":476,"title":477,"alt":12,"kind":478,"extension":479,"caption":12,"nameTags":480},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":482,"uri":483,"slug":484,"title":485,"enabled":105,"typeHandle":452,"sectionHandle":453,"__typename":454,"color":455,"textRich":486,"buttonSimple":487,"singleImage":491},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":488,"linkField":489},"Jetzt ohne Doppelkosten wechseln",{"__typename":98,"type":99,"label":12,"link":264,"url":265,"urlSuffix":12,"entry":490},{"id":267,"uri":110,"slug":268,"title":109,"enabled":105,"typeHandle":106,"sectionHandle":107,"__typename":89},[492],{"id":493,"url":494,"mediumUrl":495,"smallUrl":496,"originalUrl":497,"width":498,"height":498,"title":499,"alt":17,"kind":478,"extension":479,"caption":12,"nameTags":500},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[501,509],{"id":502,"title":503,"fullName":503,"role":504,"desktopX":505,"desktopY":506,"mobileX":507,"mobileY":508},"1925","Scharon","Customer Support",30,65,10,70,{"id":510,"title":511,"fullName":511,"role":504,"desktopX":512,"desktopY":513,"mobileX":514,"mobileY":514},"1926","Gabriel",67,60,50,{"id":516,"uri":517,"slug":518,"title":519,"enabled":105,"typeHandle":520,"sectionHandle":453,"__typename":521,"color":73,"textRich":522,"buttonSimple":523},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":524,"linkField":525},"Jetzt Newsletter abonnieren",{"__typename":98,"type":116,"label":12,"link":526,"url":527,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[529,628],{"id":530,"uri":531,"slug":532,"title":533,"enabled":105,"typeHandle":534,"sectionHandle":535,"__typename":536,"sectionHeader":537,"supportContactMethods":543},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":538,"sectionLabel":310,"align":539,"color":540,"subtitle":541,"description":12,"backgroundImage":542},"headset","center","orange","Wähle den für dich passenden Kanal",[],[544,576,598],{"__typename":545,"title":546,"buttonIcon":547,"buttonDescription":548,"contentType":547,"contentTitle":549,"contentDescription":550,"contentButton":551,"image":557},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":552,"linkField":553},"mail@cyon.ch",{"__typename":98,"type":554,"label":12,"link":555,"url":556,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[558],{"id":559,"url":560,"mediumUrl":561,"smallUrl":562,"originalUrl":563,"width":564,"height":565,"title":566,"alt":17,"kind":478,"extension":479,"caption":12,"nameTags":567},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[568,574],{"id":569,"title":503,"fullName":503,"role":570,"desktopX":571,"desktopY":572,"mobileX":573,"mobileY":513},"1585","Customer Care Specialist",25,55,8,{"id":575,"title":511,"fullName":511,"role":570,"desktopX":512,"desktopY":513,"mobileX":514,"mobileY":514},"1586",{"__typename":545,"title":577,"buttonIcon":578,"buttonDescription":548,"contentType":578,"contentTitle":579,"contentDescription":580,"contentButton":581,"image":587},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":582,"linkField":583},"+41 61 588 15 15",{"__typename":98,"type":584,"label":12,"link":585,"url":586,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[588],{"id":589,"url":590,"mediumUrl":591,"smallUrl":592,"originalUrl":593,"width":594,"height":595,"title":596,"alt":12,"kind":478,"extension":479,"caption":12,"nameTags":597},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":599,"title":600,"buttonIcon":601,"buttonDescription":548,"emergencyFacts":602,"emergencyButton":618,"emergencyFaqEntries":623},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[603,606,609,612,615],{"title":604,"description":605},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":607,"description":608},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":610,"description":611},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":613,"description":614},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":616,"description":617},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":619,"linkField":620},"Jetzt Notfall-Auftrag auslösen",{"__typename":98,"type":116,"label":12,"link":621,"url":622,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[624,627],{"title":625,"textRich":626},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":625,"textRich":626},{"id":629,"uri":630,"slug":631,"title":632,"enabled":105,"typeHandle":633,"sectionHandle":535,"__typename":634,"sectionHeader":635,"leftBlock":639,"rightBlock":640},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":636,"sectionLabel":632,"align":539,"color":166,"subtitle":637,"description":12,"backgroundImage":638},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]