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Die fehlerhaften Logins können dabei via POP3, IMAP oder SMTP geschehen und zum Beispiel durch die Angabe eines \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fpasswort-einer-e-mail-adresse-andern\">falschen Passworts\u003C\u002Fa> entstehen.\u003C\u002Fp>\u003Ch2>FTP\u003C\u002Fh2>\u003Cp>Falls du deine Website mit einem \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fftp-programm\">FTP-Programm\u003C\u002Fa> aktualisierst, musst du auch hier darauf achten, das \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fpasswort-eines-ftp-kontos-andern\">korrekte Passwort\u003C\u002Fa> zu verwenden.\u003C\u002Fp>\u003Ch2>my.cyon\u003C\u002Fh2>\u003Cp>Nach einigen Fehlversuchen wird das \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Flogin-daten-fur-my-cyon-konto-zurucksetzen\">Login\u003C\u002Fa> temporär gesperrt und der nächste Versuch ist erst nach einigen Minuten wieder möglich. Der Zugang über andere Logins wie auch zu deiner Website ist jedoch weiterhin möglich.\u003C\u002Fp>\u003Ch2>SSH\u002FShell\u003C\u002Fh2>\u003Cp>Bereits ab dem Angebot \u003Cstrong>Webhosting Single\u003C\u002Fstrong> hast du die Möglichkeit, deinen Server sowie deine Dateien über \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fssh\">SSH\u003C\u002Fa> zu verwalten. Das Passwort entspricht dabei dem \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fwebhosting-passwort-andern\">Webhosting-Passwort\u003C\u002Fa>, welches bei deiner ersten Anmeldung im \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\">my.cyon\u003C\u002Fa>-Konto vergeben wurde.\u003C\u002Fp>","[\"5b4376ea2c7d3a099f2e534a\",\"5b4377532c7d3a099f2e534d\"]","[\"5c76aaa32c7d3a0cb9320316\",\"5fcf3fecda652271f08d3e67\",\"5fc7b9b5d580ce55a38b394f\",\"5bc4f2042c7d3a04dd5baea4\",\"5d8a271c2c7d3a7e9ae18c72\"]","Bei einer bestimmten Anzahl fehlerhafter Anmeldungen wird dies vom Server registriert und eine temporäre Sperrung der ausführenden IP-Adresse durchgeführt. Folgende Login-Mechanismen werden durch das System überwacht:VerzeichnisschutzSolltest du auf…",false,[421,425,429,433,437],{"helpscoutSlug":422,"helpscoutName":423,"excerpt":424},"waf-temporar-deaktivieren","WAF temporär deaktivieren","Zeigt deine Website einen Error 403 an oder wirst du von unserer WAF regelmässig aufgefordert ein Captcha auszufüllen? In diesem Fall kannst du durch temporäres Deaktivieren der WAF testen, ob eine Website oder bestimmte Aktion durch unsere WAF…",{"helpscoutSlug":426,"helpscoutName":427,"excerpt":428},"firewall-von-cyon","Firewall von cyon","Eine Firewall überwacht die Netzwerkports und kontrolliert, welche Zugriffe erlaubt und welche blockiert werden. Die Firewall ist auf Stufe unserer Server aktiv und schützt unsere Infrastruktur. Auf Stufe der einzelnen Webhostings kommt zusätzlich…",{"helpscoutSlug":430,"helpscoutName":431,"excerpt":432},"meine-offentliche-ip-adresse-anzeigen","Meine öffentliche IP-Adresse anzeigen","Du kannst die IP-Adresse deines Internetanschlusses, über den du aktuell mit dem Internet verbunden bist, über den Aufruf folgender Webseite herausfinden: https:\u002F\u002Fwww.cyon.ch\u002Fip Deine öffentliche IP-Adresse",{"helpscoutSlug":434,"helpscoutName":435,"excerpt":436},"waf","WAF","Eine Web Application Firewall (WAF) schützt Web-Applikationen und Websites vor einer Vielzahl von Angriffen, denen diese im World Wide Web ausgesetzt sind. Eine klassische Firewall überwacht die Netzwerkports und kontrolliert, welche Zugriffe…",{"helpscoutSlug":438,"helpscoutName":439,"excerpt":440},"http-error-403-forbidden","HTTP-Error 403 (Forbidden)","Erhältst du den HTTP-Error-Code «403 Forbidden» beim Aufruf deiner Website? Dann fehlt dem Browser der nötige Zugriff auf die Datei oder den Ordner, der angezeigt werden soll, oder dieser existiert nicht. Wir beschreiben die möglichen Ursachen:Im…",[442,445],{"helpscoutSlug":443,"helpscoutName":444},"39website-sicherheit","309_website: Sicherheit",{"helpscoutSlug":446,"helpscoutName":447},"314website-allgemeine-fragen-zum-webhosting","314_website: Allgemeine Fragen zum Webhosting",[449,483,517],{"id":450,"uri":451,"slug":452,"title":453,"enabled":105,"typeHandle":454,"sectionHandle":455,"__typename":456,"color":457,"textRich":458,"buttonSimple":459,"singleImage":470},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":460,"linkField":461},"E-Mail-Zauberer starten",{"__typename":98,"type":99,"label":12,"link":462,"url":463,"urlSuffix":12,"entry":464},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":465,"uri":466,"slug":467,"title":318,"enabled":105,"typeHandle":468,"sectionHandle":468,"__typename":469},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[471],{"id":472,"url":473,"mediumUrl":474,"smallUrl":475,"originalUrl":476,"width":477,"height":478,"title":479,"alt":12,"kind":480,"extension":481,"caption":12,"nameTags":482},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":484,"uri":485,"slug":486,"title":487,"enabled":105,"typeHandle":454,"sectionHandle":455,"__typename":456,"color":457,"textRich":488,"buttonSimple":489,"singleImage":493},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":490,"linkField":491},"Jetzt ohne Doppelkosten wechseln",{"__typename":98,"type":99,"label":12,"link":264,"url":265,"urlSuffix":12,"entry":492},{"id":267,"uri":110,"slug":268,"title":109,"enabled":105,"typeHandle":106,"sectionHandle":107,"__typename":89},[494],{"id":495,"url":496,"mediumUrl":497,"smallUrl":498,"originalUrl":499,"width":500,"height":500,"title":501,"alt":17,"kind":480,"extension":481,"caption":12,"nameTags":502},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[503,511],{"id":504,"title":505,"fullName":505,"role":506,"desktopX":507,"desktopY":508,"mobileX":509,"mobileY":510},"1925","Scharon","Customer Support",30,65,10,70,{"id":512,"title":513,"fullName":513,"role":506,"desktopX":514,"desktopY":515,"mobileX":516,"mobileY":516},"1926","Gabriel",67,60,50,{"id":518,"uri":519,"slug":520,"title":521,"enabled":105,"typeHandle":522,"sectionHandle":455,"__typename":523,"color":73,"textRich":524,"buttonSimple":525},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":526,"linkField":527},"Jetzt Newsletter abonnieren",{"__typename":98,"type":116,"label":12,"link":528,"url":529,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[531,630],{"id":532,"uri":533,"slug":534,"title":535,"enabled":105,"typeHandle":536,"sectionHandle":537,"__typename":538,"sectionHeader":539,"supportContactMethods":545},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":540,"sectionLabel":310,"align":541,"color":542,"subtitle":543,"description":12,"backgroundImage":544},"headset","center","orange","Wähle den für dich passenden Kanal",[],[546,578,600],{"__typename":547,"title":548,"buttonIcon":549,"buttonDescription":550,"contentType":549,"contentTitle":551,"contentDescription":552,"contentButton":553,"image":559},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":554,"linkField":555},"mail@cyon.ch",{"__typename":98,"type":556,"label":12,"link":557,"url":558,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[560],{"id":561,"url":562,"mediumUrl":563,"smallUrl":564,"originalUrl":565,"width":566,"height":567,"title":568,"alt":17,"kind":480,"extension":481,"caption":12,"nameTags":569},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[570,576],{"id":571,"title":505,"fullName":505,"role":572,"desktopX":573,"desktopY":574,"mobileX":575,"mobileY":515},"1585","Customer Care Specialist",25,55,8,{"id":577,"title":513,"fullName":513,"role":572,"desktopX":514,"desktopY":515,"mobileX":516,"mobileY":516},"1586",{"__typename":547,"title":579,"buttonIcon":580,"buttonDescription":550,"contentType":580,"contentTitle":581,"contentDescription":582,"contentButton":583,"image":589},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":584,"linkField":585},"+41 61 588 15 15",{"__typename":98,"type":586,"label":12,"link":587,"url":588,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[590],{"id":591,"url":592,"mediumUrl":593,"smallUrl":594,"originalUrl":595,"width":596,"height":597,"title":598,"alt":12,"kind":480,"extension":481,"caption":12,"nameTags":599},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":601,"title":602,"buttonIcon":603,"buttonDescription":550,"emergencyFacts":604,"emergencyButton":620,"emergencyFaqEntries":625},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[605,608,611,614,617],{"title":606,"description":607},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":609,"description":610},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":612,"description":613},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":615,"description":616},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":618,"description":619},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":621,"linkField":622},"Jetzt Notfall-Auftrag auslösen",{"__typename":98,"type":116,"label":12,"link":623,"url":624,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[626,629],{"title":627,"textRich":628},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":627,"textRich":628},{"id":631,"uri":632,"slug":633,"title":634,"enabled":105,"typeHandle":635,"sectionHandle":537,"__typename":636,"sectionHeader":637,"leftBlock":641,"rightBlock":642},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":638,"sectionLabel":634,"align":541,"color":166,"subtitle":639,"description":12,"backgroundImage":640},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]