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Sie prägt, wie dein Projekt wahrgenommen wird, welche Zielgruppe du erreichst und wie klar dein Auftritt positioniert ist. 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href=\"http:\u002F\u002Flocalhost:3000\u002Flegal\u002Fagb\">AGB\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Flegal\u002Fagb",{"id":394,"uri":395,"slug":396,"title":389,"enabled":161,"typeHandle":397,"sectionHandle":398,"__typename":399},"6225","legal\u002Fagb","agb","legalPage","legalPages","legalPage_Entry",{"title":401,"footerMenuItemLink":12},"Datenschutzerklärung",{"title":403,"footerMenuItemLink":12},"Impressum",{"heroContent":405},{"__typename":406,"googleRating":407},"heroContent_ContentBlock",{"stars":408},4.8,{"articleData":410,"relatedArticlesData":421,"categoriesData":442,"cta":449,"globalComponentEntries":531},{"id":411,"slug":412,"helpscoutSlug":412,"helpscoutUpdatedAt":413,"helpscoutName":414,"helpscoutText":415,"helpscoutCategories":416,"helpscoutRelated":417,"helpscoutKeywords":418,"duration":12,"excerpt":419,"beginnerFriendly":420},"166","mx-record-auf-externen-nameservern-hinterlegen","2025-03-27T10:46:41+00:00","MX-Record auf externen Nameservern hinterlegen","\u003Cp>Hast du deine Website bei einem externen Dienst gehostet und nutzt dessen \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fnameserver\" target=\"_self\">Nameserver\u003C\u002Fa>, die E-Mails laufen jedoch über cyon? Um E-Mails über dein cyon-Webhosting zu empfangen, wird ein entsprechender \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdns-records#mx-record\" target=\"_self\">MX-Record\u003C\u002Fa> benötigt, welcher die Verbindung herstellt. Zusätzlich müssen unsere Server über einen \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fspf-record-von-cyon\" target=\"_self\">SPF-Record\u003C\u002Fa> autorisiert werden, im Namen deiner Domain E-Mails zu senden. Wir beschreiben dir, welche Angaben du benötigst, um diese beiden Einträge in der DNS-Verwaltung des externen Dienstes zu hinterlegen.\u003C\u002Fp>\u003Cdl>\n  \u003Cdt>1\u003C\u002Fdt>\n  \u003Cdd>\n    \u003Cp>Erstelle in der DNS-Verwaltung deines externen Dienstes einen neuen MX-Record und verwende als Wert den \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fservername-meines-webhostings\">Servernamen deines Webhostings\u003C\u002Fa>. Du findest diesen unter «Webhosting» > «Übersicht» im \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\">my.cyon\u003C\u002Fa>. Verwende den Servernamen, der bei «Adresse für FTP\u002FSSH» steht. Die Anleitung \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fservername-meines-webhostings\">«Servername meines Webhostings»\u003C\u002Fa> beschreibt dir noch ausführlich wo dieser zu finden ist.\u003C\u002Fp>\n    \u003Cp>Bestehen bereits andere MX-Records, so entferne diese danach.\u003C\u002Fp>\n  \u003C\u002Fdd>\n  \u003Cdt>2\u003C\u002Fdt>\n  \u003Cdd>Suche nun nach einem DNS-Record des Typs «TXT», dessen Wert mit \u003Ccode>v=spf1\u003C\u002Fcode> beginnt. Ist bereits ein solcher Eintrag vorhanden, so ergänze diesen gemäss \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fspf-record-von-cyon#spf-record-ergnzen\">«SPF-Record von cyon»\u003C\u002Fa> im Abschnitt \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fspf-record-von-cyon#spf-record-ergnzen\">«SPF-Record ergänzen»\u003C\u002Fa>. Ist noch kein SPF-Eintrag vorhanden, so erstelle einen neuen TXT-Record gemäss \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fspf-record-von-cyon#spf-record-erstellen\">«SPF-Record erstellen»\u003C\u002Fa>.\u003C\u002Fdd>\n\u003C\u002Fdl>\u003Cp>Bei Fragen zur Einrichtung wende dich bitte an den Support deines externen Dienstes.\u003C\u002Fp>\u003Cdiv class=\"callout\">\u003Cp>Bitte kontrolliere, ob das \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fe-mail-routing\" target=\"_self\">E-Mail-Routing\u003C\u002Fa> auf «Lokal» steht, und korrigiere dies gegebenenfalls gemäss dem Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fe-mail-routing-korrigieren\" target=\"_self\">«E-Mail-Routing korrigieren»\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>","[\"5b2a1b1a2c7d3a0fa9a3345f\",\"5f68a0c0cff47e00168f8ac9\"]","[\"5b9907d60428631d7a8b0324\",\"5af9457d042863158411b8f5\",\"5cb71e3f0428631d263c3f02\",\"568116c4c697914361559cbe\",\"5c069e9e04286304a71cf949\"]","intern_steps","Hast du deine Website bei einem externen Dienst gehostet und nutzt dessen Nameserver, die E-Mails laufen jedoch über cyon? Um E-Mails über dein cyon-Webhosting zu empfangen, wird ein entsprechender MX-Record benötigt, welcher die Verbindung…",false,[422,426,430,434,438],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"ich-kann-e-mails-senden-aber-nicht-empfangen","Ich kann E-Mails senden, aber nicht empfangen","Wenn du E-Mails über deine E-Mail-Adresse versenden kannst, aber keine neuen E-Mails empfängst, so kommen dafür mehrere Ursachen in Frage. In den meisten Fällen handelt es sich um Einstellungen im E-Mail-Programm, die noch nicht stimmen, oder um neu…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"mx-record-einrichten","MX-Record einrichten","Der Mail Exchange Resource Record (MX-Record) sagt aus, unter welchem Namen der E-Mail-Server einer Domain erreichbar ist. Diese Information wird aus der DNS-Zone ausgelesen und wird von E-Mail-Servern verwendet, um die Nachrichten an die richtige…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"nameserver","Nameserver","Ein Nameserver definiert, wo sich die DNS-Zone oder Schaltzentrale einer Domain befindet. Dieser Artikel beschreibt in der Kurzform, was ein Nameserver ist und wie dieser funktioniert. Um zu erfahren, welche Nameserver aktuell für deine Domain…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"e-mail-routing-korrigieren","E-Mail-Routing korrigieren","Werden gewisse E-Mails nicht korrekt versendet oder hast du ein Kontaktformular auf deiner Website, die E-Mails kommen aber nicht an der Empfangsadresse an? Dies könnte an einer falschen Einstellung vom E-Mail-Routing liegen. Wir beschreiben, wie du…",{"helpscoutSlug":439,"helpscoutName":440,"excerpt":441},"mx-record-korrigieren-nach-haupt-a-record-anpassung","MX-Record korrigieren nach Haupt-A-Record-Anpassung","Hast du vor kurzem den Haupt-A-Record einer Domain angepasst und erhältst nun keine E-Mails mehr? Oft ist die Ursache dafür, dass der MX-Record auf den A-Record zeigt - deshalb kann nun der E-Mail-Server der Domain nicht mehr gefunden werden. Wir…",[443,446],{"helpscoutSlug":444,"helpscoutName":445},"13email-probleme-mit-e-mail-empfang","103_email: Probleme mit E-Mail-Empfang",{"helpscoutSlug":447,"helpscoutName":448},"206domain-dns","206_domain: DNS",[450,484,518],{"id":451,"uri":452,"slug":453,"title":454,"enabled":161,"typeHandle":455,"sectionHandle":456,"__typename":457,"color":458,"textRich":459,"buttonSimple":460,"singleImage":471},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":461,"linkField":462},"E-Mail-Zauberer starten",{"__typename":154,"type":155,"label":12,"link":463,"url":464,"urlSuffix":12,"entry":465},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":466,"uri":467,"slug":468,"title":318,"enabled":161,"typeHandle":469,"sectionHandle":469,"__typename":470},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[472],{"id":473,"url":474,"mediumUrl":475,"smallUrl":476,"originalUrl":477,"width":478,"height":479,"title":480,"alt":12,"kind":481,"extension":482,"caption":12,"nameTags":483},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":485,"uri":486,"slug":487,"title":488,"enabled":161,"typeHandle":455,"sectionHandle":456,"__typename":457,"color":458,"textRich":489,"buttonSimple":490,"singleImage":494},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":491,"linkField":492},"Jetzt ohne Doppelkosten wechseln",{"__typename":154,"type":155,"label":12,"link":264,"url":265,"urlSuffix":12,"entry":493},{"id":267,"uri":166,"slug":268,"title":165,"enabled":161,"typeHandle":162,"sectionHandle":163,"__typename":145},[495],{"id":496,"url":497,"mediumUrl":498,"smallUrl":499,"originalUrl":500,"width":501,"height":501,"title":502,"alt":17,"kind":481,"extension":482,"caption":12,"nameTags":503},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[504,512],{"id":505,"title":506,"fullName":506,"role":507,"desktopX":508,"desktopY":509,"mobileX":510,"mobileY":511},"1925","Scharon","Customer Support",30,65,10,70,{"id":513,"title":514,"fullName":514,"role":507,"desktopX":515,"desktopY":516,"mobileX":517,"mobileY":517},"1926","Gabriel",67,60,50,{"id":519,"uri":520,"slug":521,"title":522,"enabled":161,"typeHandle":523,"sectionHandle":456,"__typename":524,"color":129,"textRich":525,"buttonSimple":526},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":527,"linkField":528},"Jetzt Newsletter abonnieren",{"__typename":154,"type":172,"label":12,"link":529,"url":530,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[532,631],{"id":533,"uri":534,"slug":535,"title":536,"enabled":161,"typeHandle":537,"sectionHandle":538,"__typename":539,"sectionHeader":540,"supportContactMethods":546},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":541,"sectionLabel":310,"align":542,"color":543,"subtitle":544,"description":12,"backgroundImage":545},"headset","center","orange","Wähle den für dich passenden Kanal",[],[547,579,601],{"__typename":548,"title":549,"buttonIcon":550,"buttonDescription":551,"contentType":550,"contentTitle":552,"contentDescription":553,"contentButton":554,"image":560},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":555,"linkField":556},"mail@cyon.ch",{"__typename":154,"type":557,"label":12,"link":558,"url":559,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[561],{"id":562,"url":563,"mediumUrl":564,"smallUrl":565,"originalUrl":566,"width":567,"height":568,"title":569,"alt":17,"kind":481,"extension":482,"caption":12,"nameTags":570},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[571,577],{"id":572,"title":506,"fullName":506,"role":573,"desktopX":574,"desktopY":575,"mobileX":576,"mobileY":516},"1585","Customer Care Specialist",25,55,8,{"id":578,"title":514,"fullName":514,"role":573,"desktopX":515,"desktopY":516,"mobileX":517,"mobileY":517},"1586",{"__typename":548,"title":580,"buttonIcon":581,"buttonDescription":551,"contentType":581,"contentTitle":582,"contentDescription":583,"contentButton":584,"image":590},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":585,"linkField":586},"+41 61 588 15 15",{"__typename":154,"type":587,"label":12,"link":588,"url":589,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[591],{"id":592,"url":593,"mediumUrl":594,"smallUrl":595,"originalUrl":596,"width":597,"height":598,"title":599,"alt":12,"kind":481,"extension":482,"caption":12,"nameTags":600},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":602,"title":603,"buttonIcon":604,"buttonDescription":551,"emergencyFacts":605,"emergencyButton":621,"emergencyFaqEntries":626},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[606,609,612,615,618],{"title":607,"description":608},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":610,"description":611},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":613,"description":614},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":616,"description":617},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":619,"description":620},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":622,"linkField":623},"Jetzt Notfall-Auftrag auslösen",{"__typename":154,"type":172,"label":12,"link":624,"url":625,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[627,630],{"title":628,"textRich":629},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":628,"textRich":629},{"id":632,"uri":633,"slug":634,"title":635,"enabled":161,"typeHandle":636,"sectionHandle":538,"__typename":637,"sectionHeader":638,"leftBlock":642,"rightBlock":643},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":639,"sectionLabel":635,"align":542,"color":221,"subtitle":640,"description":12,"backgroundImage":641},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]