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href=\"http:\u002F\u002Flocalhost:3000\u002Flegal\u002Fagb\">AGB\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Flegal\u002Fagb",{"id":224,"uri":225,"slug":226,"title":219,"enabled":35,"typeHandle":227,"sectionHandle":228,"__typename":229},"6225","legal\u002Fagb","agb","legalPage","legalPages","legalPage_Entry",{"title":231,"footerMenuItemLink":12},"Datenschutzerklärung",{"title":233,"footerMenuItemLink":12},"Impressum",{"heroContent":235},{"__typename":236,"googleRating":237},"heroContent_ContentBlock",{"stars":238},4.8,[240,268],{"title":241,"commentCount":242,"categories":243,"slug":250,"excerpt":251,"featuredImage":252,"seo":255,"author":258,"date":266,"id":267},"Phishing-Angriffe: Was wir täglich dagegen tun",3,{"nodes":244},[245,247],{"id":246,"name":211},"dGVybTozNQ==",{"id":248,"name":249},"dGVybTo2NzAz","Über cyon","phishing-angriffe-was-wir-taeglich-dagegen-tun","\u003Cp>«Wurden wir gehackt?» Diese Frage hören wir von unserer Kundschaft im Support immer wieder, sagt 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Die Nachricht wirkt bedrohlich: Da steht die eigene Domain, eine bekannte E-Mail-Adresse, vielleicht sogar ein Ablaufdatum. Alles klingt echt. Entsprechend gross ist die Unsicherheit. 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Nutzen wir zum Beispiel \u003Ccode class=\"inline-code\">mail@cyon.ch\u003C\u002Fcode> als Absendeadresse und \u003Ccode class=\"inline-code\">mail@oliverorange.ch\u003C\u002Fcode> als Empfangsadresse, so findet unser E-Mail-Server für die Domain \u003Ccode class=\"inline-code\">oliverorange.ch\u003C\u002Fcode> folgende Angaben:\u003C\u002Fp>\u003Cul>\u003Cli>Nameserver (DNS-Zone): \u003Ccode class=\"inline-code\">ns1.cyon.ch\u003C\u002Fcode>  , \u003Ccode class=\"inline-code\">ns2.cyon.ch\u003C\u002Fcode> \u003C\u002Fli>\u003Cli>MX-Record: \u003Ccode class=\"inline-code\">mail.oliverorange.ch\u003C\u002Fcode> \u003C\u002Fli>\u003Cli>A-Record mail.oliverorange.ch: \u003Ccode class=\"inline-code\">149.126.4.12\u003C\u002Fcode> \u003C\u002Fli>\u003C\u002Ful>\u003Cp>Die E-Mail wird also von unserem E-Mail-Server an den E-Mail-Server von \u003Ccode class=\"inline-code\">oliverorange.ch\u003C\u002Fcode> mit der IP-Adresse \u003Ccode class=\"inline-code\">149.126.4.12\u003C\u002Fcode> übermittelt, welcher dann die E-Mail an die entsprechende E-Mail-Adresse \u003Ccode class=\"inline-code\">mail@oliverorange.ch\u003C\u002Fcode> ausliefert.\u003C\u002Fp>\u003Ch2>DNS-Zone bei cyon, E-Mails extern\u003C\u002Fh2>\u003Cp>Wenn deine E-Mails über einen externen Dienst laufen und du \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fnameserver-von-cyon\">unsere Nameserver\u003C\u002Fa> verwendest, so kannst du den MX-Record im \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdns-editor\">DNS-Editor\u003C\u002Fa> bearbeiten oder auch zusätzliche hinzufügen. Welche DNS-Einträge genau notwendig sind, kann dir der Support deines externen E-Mail-Dienstes mitteilen. Für \u003Cstrong>Google Workspace\u003C\u002Fstrong> und \u003Cstrong>Microsoft 365\u003C\u002Fstrong> stehen dir \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdns-vorlagen\">DNS-Vorlagen\u003C\u002Fa> zur Verfügung.\u003C\u002Fp>\u003Cdiv class=\"callout\">\u003Cp>Bei DNS-Zonen, welche vor längerer Zeit erstellt wurden, zeigt der MX-Record noch direkt auf den Haupt-A-Record der jeweiligen Domain. Falls du den Haupt-A-Record deiner Domain änderst, so muss der MX-Record danach gemäss unserem Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fmx-record-korrigieren-nach-haupt-a-record-anpassung\">«MX-Record korrigieren nach Haupt-A-Record-Anpassung»\u003C\u002Fa> korrigiert werden. \u003C\u002Fp>\u003C\u002Fdiv>\u003Ch2>DNS-Zone extern, E-Mails bei cyon\u003C\u002Fh2>\u003Cp>Hast du externe \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fnameserver\">Nameserver\u003C\u002Fa> hinterlegt, so liegt auch deine DNS-Zone beim externen Dienst. Du kannst gemäss dem Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fmx-record-auf-externen-nameservern-hinterlegen\">«MX-Record auf externen Nameservern hinterlegen»\u003C\u002Fa> den entsprechenden MX-Record bei deinem externen Dienst hinterlegen. Falls du Fragen zum Vorgehen hast, so kann dir der Support des Dienstes weiterhelfen oder allenfalls auch dessen Dokumentation.\u003C\u002Fp>\u003Ch2>MX Einträge für Subdomain\u003C\u002Fh2>\u003Cp>Es ist möglich, für eingerichtete Subdomains E-Mail-Adressen zu erstellen. Der MX-Record der Subdomain verweist dabei standardmässig auf den A-Record der jeweiligen Subdomain und dementsprechend auf dein cyon-Webhosting.\u003C\u002Fp>\u003Cp>Soll für eine Subdomain ein externer E-Mail-Dienst eingetragen werden, so kann über den DNS-Editor einen entsprechenden MX-Record hinzugefügt werden, sofern die Subdomain im Menü «Webhosting» > «Subdomains» eingerichtet ist.\u003C\u002Fp>\u003Cp>Soll für die Subdomain lediglich ein MX-Record eingetragen werden oder zeigt diese bereits per A-Record extern, so \u003Ca href=\"mailto:mail@cyon.ch\" target=\"_top\" title=\"E-Mail an Support senden\">schreibe uns eine E-Mail\u003C\u002Fa> unter Angabe deines \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fsupport-code\">Support-Codes\u003C\u002Fa> und den nötigen Angaben. Wir werden den MX-Eintrag dann für dich hinterlegen.\u003C\u002Fp>","[\"5b2a1b540428632c466b1a21\",\"5f68a0c0cff47e00168f8ac9\"]","[\"5c3f393d2c7d3a31945016a4\",\"5af9457d042863158411b8f5\",\"5c069ad504286304a71cf908\",\"568116c4c697914361559cbe\"]","intern_subject","Der Mail Exchange Resource Record (MX-Record) sagt aus, unter welchem Namen der E-Mail-Server einer Domain erreichbar ist. Diese Information wird aus der DNS-Zone ausgelesen und wird von E-Mail-Servern verwendet, um die Nachrichten an die richtige…",false,[422,426,430,434],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"ich-kann-e-mails-senden-aber-nicht-empfangen","Ich kann E-Mails senden, aber nicht empfangen","Wenn du E-Mails über deine E-Mail-Adresse versenden kannst, aber keine neuen E-Mails empfängst, so kommen dafür mehrere Ursachen in Frage. In den meisten Fällen handelt es sich um Einstellungen im E-Mail-Programm, die noch nicht stimmen, oder um neu…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"mx-record-auf-externen-nameservern-hinterlegen","MX-Record auf externen Nameservern hinterlegen","Hast du deine Website bei einem externen Dienst gehostet und nutzt dessen Nameserver, die E-Mails laufen jedoch über cyon? Um E-Mails über dein cyon-Webhosting zu empfangen, wird ein entsprechender MX-Record benötigt, welcher die Verbindung…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"dns-record-bearbeiten","DNS-Record bearbeiten","Dieser Artikel beschreibt, wie du einen vorhandenen DNS-Record bearbeitest oder entfernst. Diese Funktion steht dir zur Verfügung, wenn du eine Domain bei uns registriert oder auf einem Webhosting eingerichtet hast. Bitte beachte, dass Änderungen im…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"mx-record-korrigieren-nach-haupt-a-record-anpassung","MX-Record korrigieren nach Haupt-A-Record-Anpassung","Hast du vor kurzem den Haupt-A-Record einer Domain angepasst und erhältst nun keine E-Mails mehr? Oft ist die Ursache dafür, dass der MX-Record auf den A-Record zeigt - deshalb kann nun der E-Mail-Server der Domain nicht mehr gefunden werden. Wir…",[439,442],{"helpscoutSlug":440,"helpscoutName":441},"18email-technische-fragen-zu-e-mails","108_email: Technische Fragen zu E-Mail",{"helpscoutSlug":443,"helpscoutName":444},"206domain-dns","206_domain: DNS",[446,480,514],{"id":447,"uri":448,"slug":449,"title":450,"enabled":35,"typeHandle":451,"sectionHandle":452,"__typename":453,"color":454,"textRich":455,"buttonSimple":456,"singleImage":467},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":457,"linkField":458},"E-Mail-Zauberer starten",{"__typename":27,"type":28,"label":12,"link":459,"url":460,"urlSuffix":12,"entry":461},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":462,"uri":463,"slug":464,"title":137,"enabled":35,"typeHandle":465,"sectionHandle":465,"__typename":466},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[468],{"id":469,"url":470,"mediumUrl":471,"smallUrl":472,"originalUrl":473,"width":474,"height":475,"title":476,"alt":12,"kind":477,"extension":478,"caption":12,"nameTags":479},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":481,"uri":482,"slug":483,"title":484,"enabled":35,"typeHandle":451,"sectionHandle":452,"__typename":453,"color":454,"textRich":485,"buttonSimple":486,"singleImage":490},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":487,"linkField":488},"Jetzt ohne Doppelkosten wechseln",{"__typename":27,"type":28,"label":12,"link":71,"url":72,"urlSuffix":12,"entry":489},{"id":74,"uri":75,"slug":76,"title":69,"enabled":35,"typeHandle":66,"sectionHandle":37,"__typename":67},[491],{"id":492,"url":493,"mediumUrl":494,"smallUrl":495,"originalUrl":496,"width":497,"height":497,"title":498,"alt":17,"kind":477,"extension":478,"caption":12,"nameTags":499},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[500,508],{"id":501,"title":502,"fullName":502,"role":503,"desktopX":504,"desktopY":505,"mobileX":506,"mobileY":507},"1925","Scharon","Customer Support",30,65,10,70,{"id":509,"title":510,"fullName":510,"role":503,"desktopX":511,"desktopY":512,"mobileX":513,"mobileY":513},"1926","Gabriel",67,60,50,{"id":515,"uri":516,"slug":517,"title":518,"enabled":35,"typeHandle":519,"sectionHandle":452,"__typename":520,"color":334,"textRich":521,"buttonSimple":522},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":523,"linkField":524},"Jetzt Newsletter abonnieren",{"__typename":27,"type":125,"label":12,"link":525,"url":526,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[528,627],{"id":529,"uri":530,"slug":531,"title":532,"enabled":35,"typeHandle":533,"sectionHandle":534,"__typename":535,"sectionHeader":536,"supportContactMethods":542},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":537,"sectionLabel":129,"align":538,"color":539,"subtitle":540,"description":12,"backgroundImage":541},"headset","center","orange","Wähle den für dich passenden Kanal",[],[543,575,597],{"__typename":544,"title":545,"buttonIcon":546,"buttonDescription":547,"contentType":546,"contentTitle":548,"contentDescription":549,"contentButton":550,"image":556},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":551,"linkField":552},"mail@cyon.ch",{"__typename":27,"type":553,"label":12,"link":554,"url":555,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[557],{"id":558,"url":559,"mediumUrl":560,"smallUrl":561,"originalUrl":562,"width":563,"height":564,"title":565,"alt":17,"kind":477,"extension":478,"caption":12,"nameTags":566},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[567,573],{"id":568,"title":502,"fullName":502,"role":569,"desktopX":570,"desktopY":571,"mobileX":572,"mobileY":512},"1585","Customer Care Specialist",25,55,8,{"id":574,"title":510,"fullName":510,"role":569,"desktopX":511,"desktopY":512,"mobileX":513,"mobileY":513},"1586",{"__typename":544,"title":576,"buttonIcon":577,"buttonDescription":547,"contentType":577,"contentTitle":578,"contentDescription":579,"contentButton":580,"image":586},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":581,"linkField":582},"+41 61 588 15 15",{"__typename":27,"type":583,"label":12,"link":584,"url":585,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[587],{"id":588,"url":589,"mediumUrl":590,"smallUrl":591,"originalUrl":592,"width":593,"height":594,"title":595,"alt":12,"kind":477,"extension":478,"caption":12,"nameTags":596},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":598,"title":599,"buttonIcon":600,"buttonDescription":547,"emergencyFacts":601,"emergencyButton":617,"emergencyFaqEntries":622},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[602,605,608,611,614],{"title":603,"description":604},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":606,"description":607},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":609,"description":610},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":612,"description":613},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":615,"description":616},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":618,"linkField":619},"Jetzt Notfall-Auftrag auslösen",{"__typename":27,"type":125,"label":12,"link":620,"url":621,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[623,626],{"title":624,"textRich":625},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":624,"textRich":625},{"id":628,"uri":629,"slug":630,"title":631,"enabled":35,"typeHandle":632,"sectionHandle":534,"__typename":633,"sectionHeader":634,"leftBlock":638,"rightBlock":639},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":635,"sectionLabel":631,"align":538,"color":403,"subtitle":636,"description":12,"backgroundImage":637},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]