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Die Nachricht wirkt bedrohlich: Da steht die eigene Domain, eine bekannte E-Mail-Adresse, vielleicht sogar ein Ablaufdatum. Alles klingt echt. Entsprechend gross ist die Unsicherheit. 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Sie prägt, wie dein Projekt wahrgenommen wird, welche Zielgruppe du erreichst und wie klar dein Auftritt positioniert ist. 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Wir beschreiben, wie du Pakete im my.cyon erstellen und verwalten kannst und beschreiben die einzelnen Parameter.\u003C\u002Fp>\u003Cdl>\n  \u003Cdt>1\u003C\u002Fdt>\n  \u003Cdd>Melde dich im \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002F\">my.cyon\u003C\u002Fa> an und wähle deinen Agencyserver unter \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fproduct\u002Foverview\">«Alle Produkte»\u003C\u002Fa> oder über den \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fproduktwechsler\">Produktwechsler\u003C\u002Fa> aus.\u003C\u002Fdd>\n  \u003Cdt>2\u003C\u002Fdt>\n  \u003Cdd>Wähle links im Menü \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fcloud-agency\u002Fpackage\">«Pakete»\u003C\u002Fa>. Um ein neues Paket zu erstellen, wähle den Button «Paket hinzufügen». Um ein bestehendes Paket zu ändern, wähle beim gewünschten Paket den Link «Editieren».\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpakete-erstellen-und-verwalten-auf-dem-agencyserver01.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpakete-erstellen-und-verwalten-auf-dem-agencyserver01.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpakete-erstellen-und-verwalten-auf-dem-agencyserver01.png\" alt=\"Menü «Pakete» im my.cyon\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Menü «Pakete» im my.cyon\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n  \u003Cdt>3\u003C\u002Fdt>\n  \u003Cdd>\n    \u003Cp>Du kannst nun die Werte für Speicherplatz, Domainplätze oder Datenbanken für das Paket definieren. Folgende beschreiben wir die einzelnen Parameter im Detail.\u003C\u002Fp>\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpakete-erstellen-und-verwalten-auf-dem-agencyserver02.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpakete-erstellen-und-verwalten-auf-dem-agencyserver02.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpakete-erstellen-und-verwalten-auf-dem-agencyserver02.png\" alt=\"Einstellungen des einzelnen Paketes\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Einstellungen des einzelnen Paketes\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n    \u003Ch3>Paket-Name\u003C\u002Fh3>\n    \u003Cp>Gib dem Paket einen Namen, zum Beispiel «Webhosting S».\u003C\u002Fp>\n    \u003Ch3>Webspace\u003C\u002Fh3>\n    \u003Cp>Gib den maximalen Speicherplatz in Gigabyte an. Ohne einen Wert ist dieser unlimitiert und die Option «unlimitiert» rechts davon ist aktiv.\u003C\u002Fp>\n    \u003Ch3>Domainplätze\u003C\u002Fh3>\n    \u003Cp>Gib die Anzahl Domainplätze, sprich unabhängige Websites, an, welche maximal in diesem Paket verwaltet werden können (ohne Wert sind diese unlimitiert).\u003C\u002Fp>\n    \u003Ch3>Datenbanken\u003C\u002Fh3>\n    \u003Cp>Anzahl mögliche Datenbanken pro Paket (ohne Wert sind diese unlimitiert).\u003C\u002Fp>\n    \u003Ch3>Mailinglisten\u003C\u002Fh3>\n    \u003Cp>Anzahl möglich Mailinglisten (ohne Wert sind diese unlimitiert).\u003C\u002Fp>\n    \u003Ch3>Max. E-Mails pro Stunde\u003C\u002Fh3>\n    \u003Cp>Unser \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Flimit-fur-den-versand-von-e-mails\">Limit ist bei 100 E-Mails\u002FStunde\u003C\u002Fa>. Dieses \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fe-mail-versandlimit-erhohen\">Limit kann im my.cyon erhöht werden\u003C\u002Fa>. Lege in diesem Feld fest auf welchen Wert das Versandlimit erhöhen werden kann. Es stehen dir dabei die Werte 500, 1'000, 1'500 und 2'000 zur Verfügung.\u003C\u002Fp>\n    \u003Ch3>SSH\u003C\u002Fh3>\n    \u003Cp>Aktiviere den Zugriff per \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fssh\">SSH\u003C\u002Fa>. Als Standard ist er deaktiviert.\u003C\u002Fp>\n  \u003C\u002Fdd>\n  \u003Cdt>4\u003C\u002Fdt>\n  \u003Cdd>Sobald die gewünschten Werte eingetragen wurden, schliesse den Vorgang mit einem Klick auf den Button «Paket hinzufügen» ab. Das neue Paket steht dir nun für das Erstellen eines neuen Agencyserver-Webhostings zur Verfügung.\u003C\u002Fdd>\n\u003C\u002Fdl>","5b4378630428630abc0bd995","[\"5680ef49c697914361559bad\",\"5d9ca06a2c7d3a7e9ae239ba\",\"5680ef9ac697914361559baf\",\"5bb30c712c7d3a04dd5b2e70\"]","[\"intern_steps\",\"intern_img\"]","Bei einem Agencyserver erhältst du die Möglichkeit die einzelnen Webhosting-Pakete individuell zu konfigurieren. Wir beschreiben, wie du Pakete im my.cyon erstellen und verwalten kannst und beschreiben die einzelnen Parameter. 1 Melde dich im…",false,[422,426,430,434],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"schutz-vor-sicherheitslucken-auf-dem-agencyserver","Schutz vor Sicherheitslücken auf dem Agencyserver","Unser Sicherheitssystem kann Sicherheitslücken in beliebten CMS automatisch schliessen. Auf einem Agencyserver hast du die Wahl zwischen drei verschiedenen Sicherheitsstufen, die für die darauf angelegten Webhostings gelten. Du findest die…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"zusatzliche-konfigurationsmoglichkeiten-fur-den-agencyserver","Zusätzliche Konfigurationsmöglichkeiten für den Agencyserver","Wenn du einen Agencyserver besitzt, hast du spezielle Einstellungsmöglichkeiten, welche für alle Agencyserver-Webhostings gelten. Diese Einstellungen befinden sich im my.cyon auf der Seite «Meine Daten», welche du über einen Klick oben rechts auf…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"zentrales-verzeichnis-auf-dem-agencyserver-definieren","Zentrales Verzeichnis auf dem Agencyserver definieren","Auf einem Agencyserver kann das zentrales Verzeichnis \u002Fopt\u002Fshare\u002F genutzt werden. Die darin enthaltenen Daten können per Symlink von allen Webhostings auf diesem Agencyserver angesprochen werden. So kannst du beispielsweise das zentrale Verzeichnis…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"speicherplatz-eines-agencyserver-webhostings-konfigurieren","Speicherplatz eines Agencyserver-Webhostings konfigurieren","Bei einem Agencyserver kannst du Webhosting-Pakete individuell konfigurieren. Dabei kann pro Paket festgelegt werden, wie viele Datenbanken verwendet werden können und wie viel Speicherplatz für die Website oder für E-Mail-Konten zur Verfügung…",[439],{"helpscoutSlug":440,"helpscoutName":441},"58admin-allgemeine-fragen-zur-administration","508_admin: Allgemeine Fragen zur Administration",[443,477,511],{"id":444,"uri":445,"slug":446,"title":447,"enabled":35,"typeHandle":448,"sectionHandle":449,"__typename":450,"color":451,"textRich":452,"buttonSimple":453,"singleImage":464},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":454,"linkField":455},"E-Mail-Zauberer starten",{"__typename":27,"type":28,"label":12,"link":456,"url":457,"urlSuffix":12,"entry":458},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":459,"uri":460,"slug":461,"title":137,"enabled":35,"typeHandle":462,"sectionHandle":462,"__typename":463},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[465],{"id":466,"url":467,"mediumUrl":468,"smallUrl":469,"originalUrl":470,"width":471,"height":472,"title":473,"alt":12,"kind":474,"extension":475,"caption":12,"nameTags":476},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":478,"uri":479,"slug":480,"title":481,"enabled":35,"typeHandle":448,"sectionHandle":449,"__typename":450,"color":451,"textRich":482,"buttonSimple":483,"singleImage":487},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":484,"linkField":485},"Jetzt ohne Doppelkosten wechseln",{"__typename":27,"type":28,"label":12,"link":71,"url":72,"urlSuffix":12,"entry":486},{"id":74,"uri":75,"slug":76,"title":69,"enabled":35,"typeHandle":66,"sectionHandle":37,"__typename":67},[488],{"id":489,"url":490,"mediumUrl":491,"smallUrl":492,"originalUrl":493,"width":494,"height":494,"title":495,"alt":17,"kind":474,"extension":475,"caption":12,"nameTags":496},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[497,505],{"id":498,"title":499,"fullName":499,"role":500,"desktopX":501,"desktopY":502,"mobileX":503,"mobileY":504},"1925","Scharon","Customer Support",30,65,10,70,{"id":506,"title":507,"fullName":507,"role":500,"desktopX":508,"desktopY":509,"mobileX":510,"mobileY":510},"1926","Gabriel",67,60,50,{"id":512,"uri":513,"slug":514,"title":515,"enabled":35,"typeHandle":516,"sectionHandle":449,"__typename":517,"color":279,"textRich":518,"buttonSimple":519},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":520,"linkField":521},"Jetzt Newsletter abonnieren",{"__typename":27,"type":125,"label":12,"link":522,"url":523,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[525,624],{"id":526,"uri":527,"slug":528,"title":529,"enabled":35,"typeHandle":530,"sectionHandle":531,"__typename":532,"sectionHeader":533,"supportContactMethods":539},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":534,"sectionLabel":129,"align":535,"color":536,"subtitle":537,"description":12,"backgroundImage":538},"headset","center","orange","Wähle den für dich passenden Kanal",[],[540,572,594],{"__typename":541,"title":542,"buttonIcon":543,"buttonDescription":544,"contentType":543,"contentTitle":545,"contentDescription":546,"contentButton":547,"image":553},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":548,"linkField":549},"mail@cyon.ch",{"__typename":27,"type":550,"label":12,"link":551,"url":552,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[554],{"id":555,"url":556,"mediumUrl":557,"smallUrl":558,"originalUrl":559,"width":560,"height":561,"title":562,"alt":17,"kind":474,"extension":475,"caption":12,"nameTags":563},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[564,570],{"id":565,"title":499,"fullName":499,"role":566,"desktopX":567,"desktopY":568,"mobileX":569,"mobileY":509},"1585","Customer Care Specialist",25,55,8,{"id":571,"title":507,"fullName":507,"role":566,"desktopX":508,"desktopY":509,"mobileX":510,"mobileY":510},"1586",{"__typename":541,"title":573,"buttonIcon":574,"buttonDescription":544,"contentType":574,"contentTitle":575,"contentDescription":576,"contentButton":577,"image":583},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":578,"linkField":579},"+41 61 588 15 15",{"__typename":27,"type":580,"label":12,"link":581,"url":582,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[584],{"id":585,"url":586,"mediumUrl":587,"smallUrl":588,"originalUrl":589,"width":590,"height":591,"title":592,"alt":12,"kind":474,"extension":475,"caption":12,"nameTags":593},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":595,"title":596,"buttonIcon":597,"buttonDescription":544,"emergencyFacts":598,"emergencyButton":614,"emergencyFaqEntries":619},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[599,602,605,608,611],{"title":600,"description":601},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":603,"description":604},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":606,"description":607},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":609,"description":610},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":612,"description":613},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":615,"linkField":616},"Jetzt Notfall-Auftrag auslösen",{"__typename":27,"type":125,"label":12,"link":617,"url":618,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[620,623],{"title":621,"textRich":622},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":621,"textRich":622},{"id":625,"uri":626,"slug":627,"title":628,"enabled":35,"typeHandle":629,"sectionHandle":531,"__typename":630,"sectionHeader":631,"leftBlock":635,"rightBlock":636},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":632,"sectionLabel":628,"align":535,"color":349,"subtitle":633,"description":12,"backgroundImage":634},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]