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Passwörter der E-Mail-Adressen werden verschlüsselt abgespeichert und können nicht mehr ausgelesen werden. Folgende Schritte beschreiben, wie du das Passwort neu setzen kannst.\u003C\u002Fp>\u003Cdiv class=\"callout\">\u003Cp>Du kennst das Passwort deiner E-Mail-Adresse nicht mehr und die zuständige Person ist zurzeit nicht erreichbar? Im Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fpasswort-zu-meiner-e-mail-adresse-herausfinden\">«Passwort zu meiner E-Mail-Adresse herausfinden»\u003C\u002Fa> haben wir noch ein paar Tipps zusammengestellt, wie du vielleicht dein Passwort mit etwas Detektivarbeit ausfindig machen kannst.\u003C\u002Fp>\u003Cp>Ist dir das Passwort noch bekannt, du möchtest dieses lediglich ändern? Dann folge dem Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fpasswort-einer-e-mail-adresse-im-webmail-andern\">«Passwort einer E-Mail-Adresse im Webmail ändern»\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdl>\n  \u003Cdt>1\u003C\u002Fdt>\n  \u003Cdd>Melde dich im \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\">my.cyon\u003C\u002Fa> an und wähle im \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fproduktwechsler\">Produktwechsler\u003C\u002Fa> die gewünschte Domain aus.\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_startseite_produktwechsler-auswahl.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_startseite_produktwechsler-auswahl.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_startseite_produktwechsler-auswahl.png\" alt=\"Der «Produktwechsler» im my.cyon\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Der «Produktwechsler» im my.cyon\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n  \u003Cdt>2\u003C\u002Fdt>\n  \u003Cdd>Wähle im Menü «E-Mail» das Untermenü \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Femail\">«E-Mail-Adressen verwalten»\u003C\u002Fa>.\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_uebersicht_menu-e-mail-e-mail-adressen-verwalten.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_uebersicht_menu-e-mail-e-mail-adressen-verwalten.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_uebersicht_menu-e-mail-e-mail-adressen-verwalten.png\" alt=\"Menü «E-Mail-Adressen verwalten» im my.cyon\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Menü «E-Mail-Adressen verwalten» im my.cyon\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n  \u003Cdt>3\u003C\u002Fdt>\n  \u003Cdd>Wähle nun bei der betroffenen E-Mail-Adresse den Link «Passwort ändern» an.\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpasswort-einer-e-mail-adresse-andern03.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpasswort-einer-e-mail-adresse-andern03.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpasswort-einer-e-mail-adresse-andern03.png\" alt=\"Passwort einer E-Mail-Adresse ändern\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Passwort einer E-Mail-Adresse ändern\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n  \u003Cdt>4\u003C\u002Fdt>\n  \u003Cdd>Gib ein \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fsicheres-passwort\">sicheres Passwort\u003C\u002Fa> ein oder lass dir mit dem Link «Passwort generieren» eines erstellen.\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpasswort-einer-e-mail-adresse-andern04.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpasswort-einer-e-mail-adresse-andern04.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpasswort-einer-e-mail-adresse-andern04.png\" alt=\"Passwort vergeben\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Passwort vergeben\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\t\n  \u003Cdt>5\u003C\u002Fdt>\n  \u003Cdd>Bestätige die Eingabe mit einem Klick auf «Ändern».\u003C\u002Fdd>\n\u003C\u002Fdl>\u003Cdiv class=\"callout\">\u003Cp>Bitte denke daran, auf allen Geräten das neue Passwort zu hinterlegen, auf welchen du deine E-Mail-Adresse eingerichtet hast. Für die \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fe-mail\u002Fe-mail-programm\">meistverwendeten E-Mail-Programme\u003C\u002Fa> haben wir die Anpassungen der Kontoeinstellung noch dokumentiert in \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fe-mail\u002Fe-mail-programm\">unserem Supportcenter\u003C\u002Fa>. \u003C\u002Fp>\u003C\u002Fdiv>","[\"5b2a1a7c0428632c466b19fe\",\"5b2a1b4a0428632c466b1a1e\",\"5d541bf00428631e94f96258\"]","[\"5e83515f2c7d3a7e9aea1c7b\",\"5c63ce2a2c7d3a66e32e6017\",\"5c51aa68042863543ccc6111\",\"5d80857d04286364bc8f2f74\",\"5c5047af042863543ccc54ac\"]","[\"intern_img\",\"intern_steps\",\"kennwort\",\"password\"]",5,"Die Passwörter der E-Mail-Adressen werden verschlüsselt abgespeichert und können nicht mehr ausgelesen werden. Folgende Schritte beschreiben, wie du das Passwort neu setzen kannst.Du kennst das Passwort deiner E-Mail-Adresse nicht mehr und die…",[422,426,430,434,438],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"passwort-zu-meiner-e-mail-adresse-herausfinden","Passwort zu meiner E-Mail-Adresse herausfinden","Du möchtest deine E-Mail-Adresse auf einem neuen Gerät einrichten oder dich zu Hause über unser Webmail anmelden, kennst aber dein E-Mail-Passwort nicht mehr? Bevor du nun deine Administratorin oder deinen Administrator bittest dir ein neues zu…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"e-mail-programm-kann-keine-verbindung-aufbauen","E-Mail-Programm kann keine Verbindung aufbauen","Diese Anleitung hilft dir beim Erkennen von Problemen mit bereits eingerichteten E-Mail-Konten in E-Mail-Programmen wie Microsoft Outlook, Apple Mail, Thunderbird oder auf einem Smartphone.E-Mail-Konto mit dem E-Mail-Zauberer einrichtenWenn du dein…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"passwort-einer-e-mail-adresse-im-webmail-andern","Passwort einer E-Mail-Adresse im Webmail ändern","Möchtest du das Passwort deiner E-Mail-Adresse ändern? Dieser Artikel beschreibt, wie du dein Passwort über das cyon-Webmail ändern kannst. Es wird dabei vorausgesetzt, dass du dein aktuelles Passwort kennst und dich im Webmail anmelden…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"webhosting-passwort-andern","Webhosting-Passwort ändern","Das Webhosting-Passwort wird verschlüsselt abgespeichert und kann nicht mehr ausgelesen werden. Folgende Schritte beschreiben, wie du das Passwort neu setzen kannst. 1 Melde dich im my.cyon an und wähle im Produktwechsler die gewünschte Domain aus.…",{"helpscoutSlug":439,"helpscoutName":440,"excerpt":441},"sicheres-passwort","Sicheres Passwort","Suchst du nach einem starken Passwort? Wird dein altbewährtes Passwort als zu unsicher eingestuft? Wir beschreiben in diesem Artikel Tipps und Tricks zum Ausdenken sicherer Passwörter, die dir trotzdem im Gedächtnis bleiben. Zusätzlich geben wir…",[443,446,449],{"helpscoutSlug":444,"helpscoutName":445},"11email-e-mail-adressen-erstellen-und-verwalten","101_email: E-Mail-Adressen erstellen und verwalten",{"helpscoutSlug":447,"helpscoutName":448},"17email-allgemeine-fragen-zu-e-mails","107_email: Allgemeine Fragen zu E-Mail",{"helpscoutSlug":450,"helpscoutName":451},"007favoriten-passwort-vergessen","007_favoriten: Passwort vergessen?",[453,487,521],{"id":454,"uri":455,"slug":456,"title":457,"enabled":105,"typeHandle":458,"sectionHandle":459,"__typename":460,"color":461,"textRich":462,"buttonSimple":463,"singleImage":474},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":464,"linkField":465},"E-Mail-Zauberer starten",{"__typename":98,"type":99,"label":12,"link":466,"url":467,"urlSuffix":12,"entry":468},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":469,"uri":470,"slug":471,"title":318,"enabled":105,"typeHandle":472,"sectionHandle":472,"__typename":473},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[475],{"id":476,"url":477,"mediumUrl":478,"smallUrl":479,"originalUrl":480,"width":481,"height":482,"title":483,"alt":12,"kind":484,"extension":485,"caption":12,"nameTags":486},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":488,"uri":489,"slug":490,"title":491,"enabled":105,"typeHandle":458,"sectionHandle":459,"__typename":460,"color":461,"textRich":492,"buttonSimple":493,"singleImage":497},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":494,"linkField":495},"Jetzt ohne Doppelkosten wechseln",{"__typename":98,"type":99,"label":12,"link":264,"url":265,"urlSuffix":12,"entry":496},{"id":267,"uri":110,"slug":268,"title":109,"enabled":105,"typeHandle":106,"sectionHandle":107,"__typename":89},[498],{"id":499,"url":500,"mediumUrl":501,"smallUrl":502,"originalUrl":503,"width":504,"height":504,"title":505,"alt":17,"kind":484,"extension":485,"caption":12,"nameTags":506},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[507,515],{"id":508,"title":509,"fullName":509,"role":510,"desktopX":511,"desktopY":512,"mobileX":513,"mobileY":514},"1925","Scharon","Customer Support",30,65,10,70,{"id":516,"title":517,"fullName":517,"role":510,"desktopX":518,"desktopY":519,"mobileX":520,"mobileY":520},"1926","Gabriel",67,60,50,{"id":522,"uri":523,"slug":524,"title":525,"enabled":105,"typeHandle":526,"sectionHandle":459,"__typename":527,"color":73,"textRich":528,"buttonSimple":529},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":530,"linkField":531},"Jetzt Newsletter abonnieren",{"__typename":98,"type":116,"label":12,"link":532,"url":533,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[535,634],{"id":536,"uri":537,"slug":538,"title":539,"enabled":105,"typeHandle":540,"sectionHandle":541,"__typename":542,"sectionHeader":543,"supportContactMethods":549},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":544,"sectionLabel":310,"align":545,"color":546,"subtitle":547,"description":12,"backgroundImage":548},"headset","center","orange","Wähle den für dich passenden Kanal",[],[550,582,604],{"__typename":551,"title":552,"buttonIcon":553,"buttonDescription":554,"contentType":553,"contentTitle":555,"contentDescription":556,"contentButton":557,"image":563},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":558,"linkField":559},"mail@cyon.ch",{"__typename":98,"type":560,"label":12,"link":561,"url":562,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[564],{"id":565,"url":566,"mediumUrl":567,"smallUrl":568,"originalUrl":569,"width":570,"height":571,"title":572,"alt":17,"kind":484,"extension":485,"caption":12,"nameTags":573},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[574,580],{"id":575,"title":509,"fullName":509,"role":576,"desktopX":577,"desktopY":578,"mobileX":579,"mobileY":519},"1585","Customer Care Specialist",25,55,8,{"id":581,"title":517,"fullName":517,"role":576,"desktopX":518,"desktopY":519,"mobileX":520,"mobileY":520},"1586",{"__typename":551,"title":583,"buttonIcon":584,"buttonDescription":554,"contentType":584,"contentTitle":585,"contentDescription":586,"contentButton":587,"image":593},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":588,"linkField":589},"+41 61 588 15 15",{"__typename":98,"type":590,"label":12,"link":591,"url":592,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[594],{"id":595,"url":596,"mediumUrl":597,"smallUrl":598,"originalUrl":599,"width":600,"height":601,"title":602,"alt":12,"kind":484,"extension":485,"caption":12,"nameTags":603},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":605,"title":606,"buttonIcon":607,"buttonDescription":554,"emergencyFacts":608,"emergencyButton":624,"emergencyFaqEntries":629},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[609,612,615,618,621],{"title":610,"description":611},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":613,"description":614},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":616,"description":617},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":619,"description":620},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":622,"description":623},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":625,"linkField":626},"Jetzt Notfall-Auftrag auslösen",{"__typename":98,"type":116,"label":12,"link":627,"url":628,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[630,633],{"title":631,"textRich":632},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":631,"textRich":632},{"id":635,"uri":636,"slug":637,"title":638,"enabled":105,"typeHandle":639,"sectionHandle":541,"__typename":640,"sectionHeader":641,"leftBlock":645,"rightBlock":646},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":642,"sectionLabel":638,"align":545,"color":166,"subtitle":643,"description":12,"backgroundImage":644},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]