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href=\"http:\u002F\u002Flocalhost:3000\u002Flegal\u002Fagb\">AGB\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Flegal\u002Fagb",{"id":394,"uri":395,"slug":396,"title":389,"enabled":105,"typeHandle":397,"sectionHandle":398,"__typename":399},"6225","legal\u002Fagb","agb","legalPage","legalPages","legalPage_Entry",{"title":401,"footerMenuItemLink":12},"Datenschutzerklärung",{"title":403,"footerMenuItemLink":12},"Impressum",{"heroContent":405},{"__typename":406,"googleRating":407},"heroContent_ContentBlock",{"stars":408},4.8,{"articleData":410,"relatedArticlesData":421,"categoriesData":442,"cta":449,"globalComponentEntries":531},{"id":411,"slug":412,"helpscoutSlug":412,"helpscoutUpdatedAt":413,"helpscoutName":414,"helpscoutText":415,"helpscoutCategories":416,"helpscoutRelated":417,"helpscoutKeywords":418,"duration":12,"excerpt":419,"beginnerFriendly":420},"412","passwort-eines-ftp-kontos-andern","2024-11-13T15:48:41+00:00","Passwort eines FTP-Kontos ändern","\u003Cp>Die Passwörter der \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fftp-konto-erstellen\">FTP-Konten\u003C\u002Fa> werden verschlüsselt abgespeichert und können nicht mehr ausgelesen werden. Folgende Schritte beschreiben, wie du das Passwort neu setzen kannst.\u003C\u002Fp>\u003Cdl>\n  \u003Cdt>1\u003C\u002Fdt>\n  \u003Cdd>Melde dich im \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\">my.cyon\u003C\u002Fa> an und wähle im \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fproduktwechsler\">Produktwechsler\u003C\u002Fa> die gewünschte Domain aus.\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_startseite_produktwechsler-auswahl.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_startseite_produktwechsler-auswahl.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_startseite_produktwechsler-auswahl.png\" alt=\"Der «Produktwechsler» im my.cyon\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Der «Produktwechsler» im my.cyon\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n  \u003Cdt>2\u003C\u002Fdt>\n  \u003Cdd>Wähle im Menü «Webhosting» das Untermenü \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Ffile\u002Fftp\">«FTP»\u003C\u002Fa>.\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_uebersicht_menu-webhosting-ftp.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_uebersicht_menu-webhosting-ftp.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_uebersicht_menu-webhosting-ftp.png\" alt=\"Menü «FTP» im my.cyon\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Menü «FTP» im my.cyon\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n  \u003Cdt>3\u003C\u002Fdt>\n  \u003Cdd>Klicke nun beim betroffenen FTP-Konto auf den Link «Passwort ändern».\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpasswort-eines-ftp-kontos-andern03.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpasswort-eines-ftp-kontos-andern03.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpasswort-eines-ftp-kontos-andern03.png\" alt=\"Passwort von FTP-Konto ändern\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Passwort von FTP-Konto ändern\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n  \u003Cdt>4\u003C\u002Fdt>\n  \u003Cdd>Gib ein \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fsicheres-passwort\">sicheres Passwort\u003C\u002Fa> ein oder lass dir mit dem Link «Passwort generieren» eines erstellen.\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpasswort-eines-ftp-kontos-andern04.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpasswort-eines-ftp-kontos-andern04.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fpasswort-eines-ftp-kontos-andern04.png\" alt=\"Passwort vergeben\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Passwort vergeben\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n  \u003Cdt>5\u003C\u002Fdt>\n  \u003Cdd>Bestätige die Eingabe mit einem Klick auf «Ändern».\u003C\u002Fdd>\n\u003C\u002Fdl>","[\"5b4376520428630abc0bd968\",\"5d541bf00428631e94f96258\"]","[\"5c51aa68042863543ccc6111\",\"5c484879042863543ccc1ffa\",\"5c4889202c7d3a66e32d8ac1\",\"5bf5211704286304a71c7987\",\"5ca47d002c7d3a154461b46c\"]","[\"intern_steps\",\"intern_img\",\"kennwort\",\"password\"]","Die Passwörter der FTP-Konten werden verschlüsselt abgespeichert und können nicht mehr ausgelesen werden. Folgende Schritte beschreiben, wie du das Passwort neu setzen kannst. 1 Melde dich im my.cyon an und wähle im Produktwechsler die gewünschte…",false,[422,426,430,434,438],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"fehler-bei-der-ftp-verbindung","Fehler bei der FTP-Verbindung","Du kannst dich nicht per FTP mit dem Server verbinden oder erhältst eine Fehlermeldung in deinem FTP-Programm? Wir beschreiben die häufigsten Fehlerursachen und wie du diese beheben kannst.Verbindungseinstellungen sind nicht korrektOft liegt der…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"webhosting-passwort-andern","Webhosting-Passwort ändern","Das Webhosting-Passwort wird verschlüsselt abgespeichert und kann nicht mehr ausgelesen werden. Folgende Schritte beschreiben, wie du das Passwort neu setzen kannst. 1 Melde dich im my.cyon an und wähle im Produktwechsler die gewünschte Domain aus.…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"zugang-zur-verwaltungsoberflache-my-cyon","Zugang zur Verwaltungsoberfläche my.cyon","Das my.cyon ist die Verwaltungsoberfläche für deine Produkte. Unter https:\u002F\u002Fmy.cyon.ch kannst du dich mit der hinterlegten E-Mail-Adresse und dem zugehörigen Passwort anmelden. Anmeldung im my.cyon Falls du dich noch nie im my.cyon angemeldet hast…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"login-daten-fur-my-cyon-konto-zurucksetzen","Login-Daten für my.cyon-Konto zurücksetzen","Hast du das Passwort zu deinem my.cyon-Konto vergessen oder weisst nicht mehr welche E-Mail-Adresse dazu hinterlegt ist? Wir beschreiben folgend wie du dir wieder Zugriff ins my.cyon verschaffen kannst.Kennst du dein my.cyon-Passwort noch, möchtest…",{"helpscoutSlug":439,"helpscoutName":440,"excerpt":441},"ftp-verbindung-herstellen","FTP-Verbindung herstellen","Wenn du Daten auf dein Webhosting hoch- oder herunterladen möchtest, so empfehlen wir dir ein FTP-Programm zu verwenden. Diese Anleitung beschreibt, welche Daten du dazu benötigst und wo du diese findest.Alternativ können die Daten auch über unseren…",[443,446],{"helpscoutSlug":444,"helpscoutName":445},"33website-ftp-verbindung","303_website: FTP-Verbindung",{"helpscoutSlug":447,"helpscoutName":448},"007favoriten-passwort-vergessen","007_favoriten: Passwort vergessen?",[450,484,518],{"id":451,"uri":452,"slug":453,"title":454,"enabled":105,"typeHandle":455,"sectionHandle":456,"__typename":457,"color":458,"textRich":459,"buttonSimple":460,"singleImage":471},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":461,"linkField":462},"E-Mail-Zauberer starten",{"__typename":98,"type":99,"label":12,"link":463,"url":464,"urlSuffix":12,"entry":465},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":466,"uri":467,"slug":468,"title":318,"enabled":105,"typeHandle":469,"sectionHandle":469,"__typename":470},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[472],{"id":473,"url":474,"mediumUrl":475,"smallUrl":476,"originalUrl":477,"width":478,"height":479,"title":480,"alt":12,"kind":481,"extension":482,"caption":12,"nameTags":483},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":485,"uri":486,"slug":487,"title":488,"enabled":105,"typeHandle":455,"sectionHandle":456,"__typename":457,"color":458,"textRich":489,"buttonSimple":490,"singleImage":494},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":491,"linkField":492},"Jetzt ohne Doppelkosten wechseln",{"__typename":98,"type":99,"label":12,"link":264,"url":265,"urlSuffix":12,"entry":493},{"id":267,"uri":110,"slug":268,"title":109,"enabled":105,"typeHandle":106,"sectionHandle":107,"__typename":89},[495],{"id":496,"url":497,"mediumUrl":498,"smallUrl":499,"originalUrl":500,"width":501,"height":501,"title":502,"alt":17,"kind":481,"extension":482,"caption":12,"nameTags":503},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[504,512],{"id":505,"title":506,"fullName":506,"role":507,"desktopX":508,"desktopY":509,"mobileX":510,"mobileY":511},"1925","Scharon","Customer Support",30,65,10,70,{"id":513,"title":514,"fullName":514,"role":507,"desktopX":515,"desktopY":516,"mobileX":517,"mobileY":517},"1926","Gabriel",67,60,50,{"id":519,"uri":520,"slug":521,"title":522,"enabled":105,"typeHandle":523,"sectionHandle":456,"__typename":524,"color":73,"textRich":525,"buttonSimple":526},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":527,"linkField":528},"Jetzt Newsletter abonnieren",{"__typename":98,"type":116,"label":12,"link":529,"url":530,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[532,631],{"id":533,"uri":534,"slug":535,"title":536,"enabled":105,"typeHandle":537,"sectionHandle":538,"__typename":539,"sectionHeader":540,"supportContactMethods":546},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":541,"sectionLabel":310,"align":542,"color":543,"subtitle":544,"description":12,"backgroundImage":545},"headset","center","orange","Wähle den für dich passenden Kanal",[],[547,579,601],{"__typename":548,"title":549,"buttonIcon":550,"buttonDescription":551,"contentType":550,"contentTitle":552,"contentDescription":553,"contentButton":554,"image":560},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":555,"linkField":556},"mail@cyon.ch",{"__typename":98,"type":557,"label":12,"link":558,"url":559,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[561],{"id":562,"url":563,"mediumUrl":564,"smallUrl":565,"originalUrl":566,"width":567,"height":568,"title":569,"alt":17,"kind":481,"extension":482,"caption":12,"nameTags":570},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[571,577],{"id":572,"title":506,"fullName":506,"role":573,"desktopX":574,"desktopY":575,"mobileX":576,"mobileY":516},"1585","Customer Care Specialist",25,55,8,{"id":578,"title":514,"fullName":514,"role":573,"desktopX":515,"desktopY":516,"mobileX":517,"mobileY":517},"1586",{"__typename":548,"title":580,"buttonIcon":581,"buttonDescription":551,"contentType":581,"contentTitle":582,"contentDescription":583,"contentButton":584,"image":590},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":585,"linkField":586},"+41 61 588 15 15",{"__typename":98,"type":587,"label":12,"link":588,"url":589,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[591],{"id":592,"url":593,"mediumUrl":594,"smallUrl":595,"originalUrl":596,"width":597,"height":598,"title":599,"alt":12,"kind":481,"extension":482,"caption":12,"nameTags":600},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":602,"title":603,"buttonIcon":604,"buttonDescription":551,"emergencyFacts":605,"emergencyButton":621,"emergencyFaqEntries":626},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[606,609,612,615,618],{"title":607,"description":608},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":610,"description":611},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":613,"description":614},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":616,"description":617},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":619,"description":620},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":622,"linkField":623},"Jetzt Notfall-Auftrag auslösen",{"__typename":98,"type":116,"label":12,"link":624,"url":625,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[627,630],{"title":628,"textRich":629},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":628,"textRich":629},{"id":632,"uri":633,"slug":634,"title":635,"enabled":105,"typeHandle":636,"sectionHandle":538,"__typename":637,"sectionHeader":638,"leftBlock":642,"rightBlock":643},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":639,"sectionLabel":635,"align":542,"color":166,"subtitle":640,"description":12,"backgroundImage":641},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]