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Dieses Protokoll funktioniert nicht nur in eine Richtung, wie POP3, sondern synchronisiert Nachrichten und Ordner vom Server auf das lokale Gerät und umgekehrt. Da man heute seine E-Mail-Konten meist auf diversen Geräten eingerichtet hat, empfiehlt es sich diese per IMAP einzurichten, um auf allen Geräten stets denselben Stand zu haben. Wird eine E-Mail zum Beispiel auf dem Handy als gelesen markiert, so ist dieser Zustand auf dem Server gespeichert und wird dir auch auf deinem Computer oder im Büro so angezeigt.\u003C\u002Fp>\u003Cp>Beachte bitte, dass bei IMAP alle Ordner, welche mit diesem E-Mail-Konto verknüpft sind, synchronisiert und auf dem Server gespeichert werden. Als Standard sind dies Entwürfe, Gesendet, Gelöscht und Junk. Nutzt man eine E-Mail-Adresse intensiv, so können sich unter Umständen einige Daten auf dem Server ansammeln, welche Speicherplatz auf deinem Webhosting benötigen. Wir empfehlen regelmässig den Ordner «Gelöscht» und «Junk» zu leeren oder dies entsprechend im E-Mail-Programm zu konfigurieren. Zusätzlich empfiehlt es sich den Ordner «Gesendet» jährlich zu prüfen und nicht verwendete E-Mails zu entfernen.\u003C\u002Fp>\u003Ch2 id=\"Welches-Protokoll-soll-ich-nun-whlen-gqdxO\">Welches Protokoll soll ich nun wählen?\u003C\u002Fh2>\u003Cp>Grundsätzlich stehen dir beide Protokolle zur Auswahl. Welches du wählst, kommt auf die Nutzung deines E-Mail-Kontos an. Wir empfehlen grundsätzlich IMAP zu verwenden, da du somit auch auf mehrere Geräten stets den gleichen Stand hast. Möchtest du jedoch die E-Mails auf deinem Exchange-Server abrufen und dort weiterverarbeiten, so ist POP3 die richtige Lösung. Grundsätzlich gelten folgende Empfehlungen:\u003C\u002Fp>\u003Cp>\u003Cstrong>POP3\u003C\u002Fstrong> eignet sich, wenn nur \u003Cstrong>eine Person\u003C\u002Fstrong> von nur \u003Cstrong>einem Gerät\u003C\u002Fstrong> die E-Mails abruft.\u003C\u002Fp>\u003Cp>\u003Cstrong>IMAP\u003C\u002Fstrong> spielt seine Stärken vor allem dann aus, wenn mehrere Personen dieselben E-Mails abrufen oder der Abruf von verschiedenen Orten (Büro, mobiles Gerät, \u003Ca href=\"https:\u002F\u002Fwebmail.cyon.ch\" target=\"_self\">Webmail\u003C\u002Fa> etc.) erfolgt.\u003C\u002Fp>","5b2a11f02c7d3a0fa9a333cf","[\"57fe18d2c697911f2d325221\",\"5b6014e52c7d3a03f89d2cb6\",\"59cb9a372c7d3a73488d3054\",\"5c765dde2c7d3a0cb931feac\",\"5c9b46482c7d3a15446165ea\"]","Das Post Office Protocol (POP) und das modernere Internet Message Access Protocol (IMAP), sind Übertragungsprotokolle im Zusammenhang mit E-Mail-Konten. Man verwendet diese Protokolle um E-Mails vom E-Mail-Server in ein lokales E-Mail-Programm…",false,[421,425,429,433,437],{"helpscoutSlug":422,"helpscoutName":423,"excerpt":424},"e-mail-adresse-manuell-uber-apple-mail-einrichten","E-Mail-Adresse manuell über Apple Mail einrichten","Du möchtest deine E-Mail-Adresse manuell im Apple Mail einrichten oder das Einrichten über unseren E-Mail-Zauberer funktioniert nicht wie gewünscht? Wir beschreiben, wie du über Apple Mail dein E-Mail-Konto bei cyon einrichtest.Hast du das…",{"helpscoutSlug":426,"helpscoutName":427,"excerpt":428},"kontoeinstellungen-im-outlook-uberprufen-anpassen","Kontoeinstellungen im Outlook überprüfen\u002Fanpassen","Zeigt dir Outlook eine Fehlermeldung an oder kann es keine Verbindung zu unserem Server aufbauen? Erhältst du einen Zertifikatsfehler oder werden E-Mails einfach nicht empfangen oder gesendet? In diesem Fall bitten wir dich die Kontoeinstellungen im…",{"helpscoutSlug":430,"helpscoutName":431,"excerpt":432},"passwort-einer-e-mail-adresse-andern","Passwort einer E-Mail-Adresse ändern","Die Passwörter der E-Mail-Adressen werden verschlüsselt abgespeichert und können nicht mehr ausgelesen werden. Folgende Schritte beschreiben, wie du das Passwort neu setzen kannst.Du kennst das Passwort deiner E-Mail-Adresse nicht mehr und die…",{"helpscoutSlug":434,"helpscoutName":435,"excerpt":436},"umstellung-von-pop3-auf-imap","Umstellung von POP3 auf IMAP","Rufst du deine E-Mails zur Zeit per POP3 ab, möchtest aber von den Vorzügen von IMAP profitieren? Wir beschreiben dir, was es bei der Umstellung von POP3 auf IMAP zu beachten gilt und wie man dabei vorgehen kann.Die Einstellung POP3 holt die E-Mails…",{"helpscoutSlug":438,"helpscoutName":439,"excerpt":440},"e-mail-konto-einrichten-imap-pop3-und-smtp-einstellungen","E-Mail-Konto einrichten (IMAP, POP3 und SMTP-Einstellungen)","Du möchtest deine E-Mails über ein E-Mail-Programm wie Microsoft Outlook, Apple Mail, Thunderbird oder über dein Smartphone abrufen? Unser Einrichtungsassistent «E-Mail-Zauberer» bietet für die meist verwendeten E-Mail-Programme zugeschnittene…",[442],{"helpscoutSlug":443,"helpscoutName":444},"6begriffe-begriffe","600_begriffe: Begriffe",[446,480,514],{"id":447,"uri":448,"slug":449,"title":450,"enabled":35,"typeHandle":451,"sectionHandle":452,"__typename":453,"color":454,"textRich":455,"buttonSimple":456,"singleImage":467},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":457,"linkField":458},"E-Mail-Zauberer starten",{"__typename":27,"type":28,"label":12,"link":459,"url":460,"urlSuffix":12,"entry":461},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":462,"uri":463,"slug":464,"title":137,"enabled":35,"typeHandle":465,"sectionHandle":465,"__typename":466},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[468],{"id":469,"url":470,"mediumUrl":471,"smallUrl":472,"originalUrl":473,"width":474,"height":475,"title":476,"alt":12,"kind":477,"extension":478,"caption":12,"nameTags":479},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":481,"uri":482,"slug":483,"title":484,"enabled":35,"typeHandle":451,"sectionHandle":452,"__typename":453,"color":454,"textRich":485,"buttonSimple":486,"singleImage":490},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":487,"linkField":488},"Jetzt ohne Doppelkosten wechseln",{"__typename":27,"type":28,"label":12,"link":71,"url":72,"urlSuffix":12,"entry":489},{"id":74,"uri":75,"slug":76,"title":69,"enabled":35,"typeHandle":66,"sectionHandle":37,"__typename":67},[491],{"id":492,"url":493,"mediumUrl":494,"smallUrl":495,"originalUrl":496,"width":497,"height":497,"title":498,"alt":17,"kind":477,"extension":478,"caption":12,"nameTags":499},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[500,508],{"id":501,"title":502,"fullName":502,"role":503,"desktopX":504,"desktopY":505,"mobileX":506,"mobileY":507},"1925","Scharon","Customer Support",30,65,10,70,{"id":509,"title":510,"fullName":510,"role":503,"desktopX":511,"desktopY":512,"mobileX":513,"mobileY":513},"1926","Gabriel",67,60,50,{"id":515,"uri":516,"slug":517,"title":518,"enabled":35,"typeHandle":519,"sectionHandle":452,"__typename":520,"color":334,"textRich":521,"buttonSimple":522},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":523,"linkField":524},"Jetzt Newsletter abonnieren",{"__typename":27,"type":125,"label":12,"link":525,"url":526,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[528,627],{"id":529,"uri":530,"slug":531,"title":532,"enabled":35,"typeHandle":533,"sectionHandle":534,"__typename":535,"sectionHeader":536,"supportContactMethods":542},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":537,"sectionLabel":129,"align":538,"color":539,"subtitle":540,"description":12,"backgroundImage":541},"headset","center","orange","Wähle den für dich passenden Kanal",[],[543,575,597],{"__typename":544,"title":545,"buttonIcon":546,"buttonDescription":547,"contentType":546,"contentTitle":548,"contentDescription":549,"contentButton":550,"image":556},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":551,"linkField":552},"mail@cyon.ch",{"__typename":27,"type":553,"label":12,"link":554,"url":555,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[557],{"id":558,"url":559,"mediumUrl":560,"smallUrl":561,"originalUrl":562,"width":563,"height":564,"title":565,"alt":17,"kind":477,"extension":478,"caption":12,"nameTags":566},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[567,573],{"id":568,"title":502,"fullName":502,"role":569,"desktopX":570,"desktopY":571,"mobileX":572,"mobileY":512},"1585","Customer Care Specialist",25,55,8,{"id":574,"title":510,"fullName":510,"role":569,"desktopX":511,"desktopY":512,"mobileX":513,"mobileY":513},"1586",{"__typename":544,"title":576,"buttonIcon":577,"buttonDescription":547,"contentType":577,"contentTitle":578,"contentDescription":579,"contentButton":580,"image":586},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":581,"linkField":582},"+41 61 588 15 15",{"__typename":27,"type":583,"label":12,"link":584,"url":585,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[587],{"id":588,"url":589,"mediumUrl":590,"smallUrl":591,"originalUrl":592,"width":593,"height":594,"title":595,"alt":12,"kind":477,"extension":478,"caption":12,"nameTags":596},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":598,"title":599,"buttonIcon":600,"buttonDescription":547,"emergencyFacts":601,"emergencyButton":617,"emergencyFaqEntries":622},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[602,605,608,611,614],{"title":603,"description":604},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":606,"description":607},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":609,"description":610},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":612,"description":613},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":615,"description":616},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":618,"linkField":619},"Jetzt Notfall-Auftrag auslösen",{"__typename":27,"type":125,"label":12,"link":620,"url":621,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[623,626],{"title":624,"textRich":625},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":624,"textRich":625},{"id":628,"uri":629,"slug":630,"title":631,"enabled":35,"typeHandle":632,"sectionHandle":534,"__typename":633,"sectionHeader":634,"leftBlock":638,"rightBlock":639},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":635,"sectionLabel":631,"align":538,"color":403,"subtitle":636,"description":12,"backgroundImage":637},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]