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Die Nachricht wirkt bedrohlich: Da steht die eigene Domain, eine bekannte E-Mail-Adresse, vielleicht sogar ein Ablaufdatum. Alles klingt echt. Entsprechend gross ist die Unsicherheit. 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Sie prägt, wie dein Projekt wahrgenommen wird, welche Zielgruppe du erreichst und wie klar dein Auftritt positioniert ist. 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Beim Eintreffen oder Senden einer neuen E-Mail werden diese Listen nach der Absende- und Empfangsadresse durchsucht. Sollte der Spam-Filter fündig werden, wird die E-Mail abgewiesen oder nicht gesendet.\u003C\u002Fp>\u003Cp>Mit Hilfe solcher Listen lässt sich ein grosser Teil der Spam-Flut effizient herausfiltern. \u003C\u002Fp>\u003Cbr>\u003Cp>Es kann aber vorkommen, dass falsche E-Mail-Server auf diesen Listen landen. In diesem Fall kannst du keine E-Mails an die betroffenen Empfangsadressen senden. Der E-Mail-Server sendet dann eine entsprechende Fehlermeldung zurück.\u003C\u002Fp>\u003Ch2>Domain- oder Server-IP-Adresse überprüfen\u003C\u002Fh2>\u003Cp>Es gibt im Internet diverse Seiten und Tools, mit denen du prüfen kannst, ob eine Domain oder IP-Adresse auf einer oder mehreren RBL gelistet ist. Hier einige Beispiele, wobei wir bei cyon meist «MulitRBL.valli.org» nutzen.\u003C\u002Fp>\u003Cul>\n  \u003Cli>\u003Ca href=\"http:\u002F\u002Fmultirbl.valli.org\u002Findex.php\">MultiRBL.valli.org\u003C\u002Fa>\u003C\u002Fli>\n  \u003Cli>\u003Ca href=\"https:\u002F\u002Fmxtoolbox.com\u002Fblacklists.aspx\">MX Toolbox\u003C\u002Fa>\u003C\u002Fli>\n  \u003Cli>\u003Ca href=\"http:\u002F\u002Fwww.anti-abuse.org\u002Fmulti-rbl-check\u002F\">The Anti-Abuse Project\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>","5b2a1b332c7d3a0fa9a33460","[\"5c92480f2c7d3a1544611bcf\",\"5c6276bf2c7d3a66e32e5061\",\"5d2c7753042863478674e54f\",\"5c88fc460428633d2cf38864\",\"5d2c6bb3042863478674e4e1\"]","Realtime Blackhole Lists (RBL) sind öffentlich verfügbare Listen mit Adressen und Servern, von denen kürzlich schädliche und unerwünschte Aktivitäten ausgegangen sind, wie zum Beispiel der Versand von Spam-E-Mails. Beim Eintreffen oder Senden einer…",false,[421,425,429,433,437],{"helpscoutSlug":422,"helpscoutName":423,"excerpt":424},"spam-schutz-bei-cyon","Spam-Schutz bei cyon","Wir setzen ein vielschichtiges Verfahren ein, welches ein- und ausgehende E-Mails auf Spam überprüft, um deine E-Mail-Adressen vor der immer grösser werdenden Spamflut zu schützen.Es kommen zurzeit folgende Spam-Filter zum Einsatz:persönliche…",{"helpscoutSlug":426,"helpscoutName":427,"excerpt":428},"mein-e-mail-server-ist-auf-einer-rbl","Mein E-Mail-Server ist auf einer RBL","Bei einem Webhosting teilst du dir einen physischen Server mit anderen Personen. Wenn dieser Server zu viele Spam-E-Mails versendet, landet er früher oder später auf einer RBL, auch «Stoplist» oder «Blacklist» genannt.Gründe für Spam-Versand über…",{"helpscoutSlug":430,"helpscoutName":431,"excerpt":432},"e-mails-werden-bei-den-empfangenden-als-spam-markiert","E-Mails werden bei den Empfangenden als Spam markiert","Wir prüfen jede ausgehende E-Mail auf Spam-Inhalte. Erkennt unser Spamfilter ausgehende Nachrichten als Spam, so blockieren wir den Versand und du erhältst die Fehlermeldung 550 This message was classified as SPAM and may not be delivered. In diesem…",{"helpscoutSlug":434,"helpscoutName":435,"excerpt":436},"header-daten-einer-e-mail-zur-analyse-senden","Header-Daten einer E-Mail zur Analyse senden","Beim normalen Weiterleiten einer Nachricht wird nur der Inhalt, nicht aber der Header, weitergeleitet. Für die Auswertung von E-Mail-Problemen ist der komplette Header der Original-E-Mail wichtig und wird für die meisten Abklärungen zwingend…",{"helpscoutSlug":438,"helpscoutName":439,"excerpt":440},"absendeadresse-von-der-spam-uberprufung-ausnehmen","Absendeadresse von der Spam-Überprüfung ausnehmen","Möchtest du Nachrichten von einer bestimmte E-Mail-Adresse in jedem Fall erhalten und verhindern, dass diese im Spam-Ordner landen? Du kannst erwünschte Absendende deiner Golist (ehemals «Whitelist») hinzufügen, damit eintreffende Nachrichten von…",[442],{"helpscoutSlug":443,"helpscoutName":444},"15email-spam--und-malwareschutz","105_email: Spam- und Malwareschutz",[446,480,514],{"id":447,"uri":448,"slug":449,"title":450,"enabled":35,"typeHandle":451,"sectionHandle":452,"__typename":453,"color":454,"textRich":455,"buttonSimple":456,"singleImage":467},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":457,"linkField":458},"E-Mail-Zauberer starten",{"__typename":27,"type":28,"label":12,"link":459,"url":460,"urlSuffix":12,"entry":461},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":462,"uri":463,"slug":464,"title":137,"enabled":35,"typeHandle":465,"sectionHandle":465,"__typename":466},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[468],{"id":469,"url":470,"mediumUrl":471,"smallUrl":472,"originalUrl":473,"width":474,"height":475,"title":476,"alt":12,"kind":477,"extension":478,"caption":12,"nameTags":479},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":481,"uri":482,"slug":483,"title":484,"enabled":35,"typeHandle":451,"sectionHandle":452,"__typename":453,"color":454,"textRich":485,"buttonSimple":486,"singleImage":490},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":487,"linkField":488},"Jetzt ohne Doppelkosten wechseln",{"__typename":27,"type":28,"label":12,"link":71,"url":72,"urlSuffix":12,"entry":489},{"id":74,"uri":75,"slug":76,"title":69,"enabled":35,"typeHandle":66,"sectionHandle":37,"__typename":67},[491],{"id":492,"url":493,"mediumUrl":494,"smallUrl":495,"originalUrl":496,"width":497,"height":497,"title":498,"alt":17,"kind":477,"extension":478,"caption":12,"nameTags":499},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[500,508],{"id":501,"title":502,"fullName":502,"role":503,"desktopX":504,"desktopY":505,"mobileX":506,"mobileY":507},"1925","Scharon","Customer Support",30,65,10,70,{"id":509,"title":510,"fullName":510,"role":503,"desktopX":511,"desktopY":512,"mobileX":513,"mobileY":513},"1926","Gabriel",67,60,50,{"id":515,"uri":516,"slug":517,"title":518,"enabled":35,"typeHandle":519,"sectionHandle":452,"__typename":520,"color":279,"textRich":521,"buttonSimple":522},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":523,"linkField":524},"Jetzt Newsletter abonnieren",{"__typename":27,"type":125,"label":12,"link":525,"url":526,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[528,627],{"id":529,"uri":530,"slug":531,"title":532,"enabled":35,"typeHandle":533,"sectionHandle":534,"__typename":535,"sectionHeader":536,"supportContactMethods":542},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":537,"sectionLabel":129,"align":538,"color":539,"subtitle":540,"description":12,"backgroundImage":541},"headset","center","orange","Wähle den für dich passenden Kanal",[],[543,575,597],{"__typename":544,"title":545,"buttonIcon":546,"buttonDescription":547,"contentType":546,"contentTitle":548,"contentDescription":549,"contentButton":550,"image":556},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":551,"linkField":552},"mail@cyon.ch",{"__typename":27,"type":553,"label":12,"link":554,"url":555,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[557],{"id":558,"url":559,"mediumUrl":560,"smallUrl":561,"originalUrl":562,"width":563,"height":564,"title":565,"alt":17,"kind":477,"extension":478,"caption":12,"nameTags":566},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[567,573],{"id":568,"title":502,"fullName":502,"role":569,"desktopX":570,"desktopY":571,"mobileX":572,"mobileY":512},"1585","Customer Care Specialist",25,55,8,{"id":574,"title":510,"fullName":510,"role":569,"desktopX":511,"desktopY":512,"mobileX":513,"mobileY":513},"1586",{"__typename":544,"title":576,"buttonIcon":577,"buttonDescription":547,"contentType":577,"contentTitle":578,"contentDescription":579,"contentButton":580,"image":586},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":581,"linkField":582},"+41 61 588 15 15",{"__typename":27,"type":583,"label":12,"link":584,"url":585,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[587],{"id":588,"url":589,"mediumUrl":590,"smallUrl":591,"originalUrl":592,"width":593,"height":594,"title":595,"alt":12,"kind":477,"extension":478,"caption":12,"nameTags":596},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":598,"title":599,"buttonIcon":600,"buttonDescription":547,"emergencyFacts":601,"emergencyButton":617,"emergencyFaqEntries":622},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[602,605,608,611,614],{"title":603,"description":604},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":606,"description":607},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":609,"description":610},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":612,"description":613},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":615,"description":616},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":618,"linkField":619},"Jetzt Notfall-Auftrag auslösen",{"__typename":27,"type":125,"label":12,"link":620,"url":621,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[623,626],{"title":624,"textRich":625},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":624,"textRich":625},{"id":628,"uri":629,"slug":630,"title":631,"enabled":35,"typeHandle":632,"sectionHandle":534,"__typename":633,"sectionHeader":634,"leftBlock":638,"rightBlock":639},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":635,"sectionLabel":631,"align":538,"color":349,"subtitle":636,"description":12,"backgroundImage":637},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]