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Sie prägt, wie dein Projekt wahrgenommen wird, welche Zielgruppe du erreichst und wie klar dein Auftritt positioniert ist. 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href=\"http:\u002F\u002Flocalhost:3000\u002Flegal\u002Fagb\">AGB\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Flegal\u002Fagb",{"id":394,"uri":395,"slug":396,"title":389,"enabled":105,"typeHandle":397,"sectionHandle":398,"__typename":399},"6225","legal\u002Fagb","agb","legalPage","legalPages","legalPage_Entry",{"title":401,"footerMenuItemLink":12},"Datenschutzerklärung",{"title":403,"footerMenuItemLink":12},"Impressum",{"heroContent":405},{"__typename":406,"googleRating":407},"heroContent_ContentBlock",{"stars":408},4.8,{"articleData":410,"relatedArticlesData":420,"categoriesData":445,"cta":455,"globalComponentEntries":537},{"id":411,"slug":412,"helpscoutSlug":412,"helpscoutUpdatedAt":413,"helpscoutName":414,"helpscoutText":415,"helpscoutCategories":416,"helpscoutRelated":417,"helpscoutKeywords":12,"duration":12,"excerpt":418,"beginnerFriendly":419},"554","richtlinien-fur-den-versand-von-e-mails","2026-01-06T12:37:30+00:00","Richtlinien für den Versand von E-Mails","\u003Cp>Nutzt du einen Newsletter-Dienst und hast dort die Meldung bekommen, dass sich bei \u003Ca href=\"https:\u002F\u002Fsupport.google.com\u002Fa\u002Fanswer\u002F81126?sjid=4820037226199380729-EU&visit_id=638428957930938881-3484575421&rd=1\" target=\"_self\">Gmail\u003C\u002Fa> oder \u003Ca href=\"https:\u002F\u002Fblog.postmaster.yahooinc.com\u002Fpost\u002F737268108173230080\u002Fan-update-on-enforcing-email-standards\" target=\"_self\">Yahoo\u003C\u002Fa> die Sicherheitsrichtlinien für den E-Mail-Empfang ändern? Um der Flut an Spam- und Phishing-Mails entgegen zu wirken, gibt es verschiedene Methoden. Einige davon existieren bereits seit geraumer Zeit, wurden aber bis jetzt noch nicht durchgehend zum Standard. Dies scheint sich nun zu ändern. So weisen beispielsweise Gmail und GMX seit 2023 E-Mails als Spam ab, wenn kein gültiger SPF- oder DKIM-Eintrag vorhanden ist.\u003C\u002Fp>\u003Cp>Wir möchten in diesem Artikel erklären, was es beim Versand von E-Mails zu beachten gilt und geben Tipps, wie du dies überprüfen oder konfigurieren kannst.\u003C\u002Fp>\u003Ch2 id=\"SPF-6pFJu\">SPF\u003C\u002Fh2>\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fspf\" target=\"_self\">SPF\u003C\u002Fa> ist ein effizienter Schutz, um zu verhindern, dass Spam-Mails mit deiner \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdomain\" target=\"_self\">Domain\u003C\u002Fa> als Absendeadresse zugestellt werden. Im SPF-Record werden dementsprechend alle Dienste autorisiert, über die du E-Mails sendest. Laufen deine E-Mails über cyon und es sind unsere \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fnameserver\" target=\"_self\">Nameserver\u003C\u002Fa> für deine Domain eingetragen, so ist SPF standardmässig bereits korrekt konfiguriert. Nutzt du zusätzlich noch einen Newsletter-Dienst, so kannst du den bestehenden SPF-Record mit den Angaben des Newsletter-Dienstes ergänzen gemäss \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fspf-record-anpassen\" target=\"_self\">«SPF-Record anpassen»\u003C\u002Fa>.\u003C\u002Fp>\u003Cdiv class=\"callout\">\u003Cp>Prüfe, ob SPF für deine Domain konfiguriert ist: \u003Ca href=\"https:\u002F\u002Fmxtoolbox.com\u002Fspf.aspx\" target=\"_self\">https:\u002F\u002Fmxtoolbox.com\u002Fspf.aspx\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv data-html-block>\u003Ca class=\"block w-full py-4 font-bold text-center text-white rounded stageLink md:max-w-xs px-7 md:w-auto text-cyon-base bg-cyon-orange hover:bg-cyon-orange-dark hover:cursor-pointer hover:transition-colors hover:duration-100 hover:ease-linear focus-visible:ring-2 focus-visible:ring-cyon-orange-dark focus-visible:ring-offset-2 focus-visible:rounded-sm focus:outline-none whitespace-nowrap\" href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fspf\">Mehr zum Thema SPF\u003C\u002Fa>\u003C\u002Fdiv>\u003Ch2 id=\"DKIM-pSYSG\">DKIM\u003C\u002Fh2>\u003Cp>\u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdkim\" target=\"_self\">DKIM\u003C\u002Fa> hilft Spamfiltern die Echtheit einer E-Mail zu verifizieren. Auch DKIM ist bei cyon bereits korrekt konfiguriert, wenn deine E-Mails über ein cyon-Hosting laufen und die \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fnameserver\" target=\"_self\">Nameserver\u003C\u002Fa> deiner Domain zu cyon zeigen.\u003C\u002Fp>\u003Cdiv class=\"callout\">\u003Cp>Prüfe, ob DKIM für deine Domain konfiguriert ist: \u003Ca href=\"https:\u002F\u002Fmxtoolbox.com\u002Fdkim.aspx\" target=\"_self\">https:\u002F\u002Fmxtoolbox.com\u002Fdkim.aspx\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv data-html-block>\u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdkim\" class=\"block w-full py-4 font-bold text-center text-white rounded stageLink md:max-w-xs px-7 md:w-auto text-cyon-base bg-cyon-orange hover:bg-cyon-orange-dark hover:cursor-pointer hover:transition-colors hover:duration-100 hover:ease-linear focus-visible:ring-2 focus-visible:ring-cyon-orange-dark focus-visible:ring-offset-2 focus-visible:rounded-sm focus:outline-none whitespace-nowrap\">Mehr zum Thema DKIM\u003C\u002Fa>\u003C\u002Fdiv>\u003Ch2 id=\"DMARC-VJpYG\">DMARC\u003C\u002Fh2>\u003Cp>Sind \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fspf\" target=\"_self\">SPF\u003C\u002Fa> und \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdkim\" target=\"_self\">DKIM\u003C\u002Fa> bereits eingerichtet, kann den Empfangsservern über einen \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdmarc\" target=\"_self\">DMARC\u003C\u002Fa>-Eintrag mitgeteilt werden, was mit abgewiesenen Nachrichten passieren soll. \u003C\u002Fp>\u003Cp>Während SPF und DKIM bereits bei vielen E-Mail-Diensten überprüft werden, wird DMARC in naher Zukunft wohl ebenfalls von allen grossen E-Mail-Diensten gefordert. Wir empfehlen deshalb, \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdmarc\" target=\"_self\">DMARC bereits jetzt für deine Domain zu konfigurieren\u003C\u002Fa>.\u003C\u002Fp>\u003Cdiv class=\"callout\">\u003Cp>Prüfe, ob DMARC für deine Domain konfiguriert ist: \u003Ca href=\"https:\u002F\u002Fmxtoolbox.com\u002Fdmarc.aspx\" target=\"_self\">https:\u002F\u002Fmxtoolbox.com\u002Fdmarc.aspx\u003C\u002Fa>.\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdiv data-html-block>\u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdmarc\" class=\"block w-full py-4 font-bold text-center text-white rounded stageLink md:max-w-xs px-7 md:w-auto text-cyon-base bg-cyon-orange hover:bg-cyon-orange-dark hover:cursor-pointer hover:transition-colors hover:duration-100 hover:ease-linear focus-visible:ring-2 focus-visible:ring-cyon-orange-dark focus-visible:ring-offset-2 focus-visible:rounded-sm focus:outline-none whitespace-nowrap\">Mehr zum Thema DMARC\u003C\u002Fa>\u003C\u002Fdiv>\u003Ch2 id=\"Versand-von-Newslettern-s2dBb\">Versand von Newslettern\u003C\u002Fh2>\u003Cp>Beim Versand von Massenmails oder Newslettern ist besonders Vorsicht geboten. \u003Ca href=\"https:\u002F\u002Fsupport.google.com\u002Fa\u002Fanswer\u002F81126?sjid=4820037226199380729-EU&visit_id=638428957930938881-3484575421&rd=1\" target=\"_self\">Google\u003C\u002Fa> sowie \u003Ca href=\"https:\u002F\u002Fblog.postmaster.yahooinc.com\u002Fpost\u002F737268108173230080\u002Fan-update-on-enforcing-email-standards\" target=\"_self\">Yahoo\u003C\u002Fa> kündigten an, bei Massenmails neben den oben genannten DNS-Einträgen zusätzlich zu prüfen, ob ein Abmelde-Link vorhanden ist. Dabei soll auch verifiziert werden, ob es sich um einen sogenannten «one-click» Link handelt, was bedeutet, dass die Abmeldung mit nur einem Klick möglich ist.\u003C\u002Fp>\u003Cp>Wir empfehlen für den Versand von Massenmails immer einen entsprechenden Dienst zu nutzen, wie in unserem Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fempfehlungen-fur-den-versand-von-newslettern\" target=\"_self\">«Empfehlungen für den Versand von Newslettern»\u003C\u002Fa> beschrieben.\u003C\u002Fp>\u003Ch2 id=\"Gltige-Header-Daten-1Ikyy\">Gültige Header-Daten\u003C\u002Fh2>\u003Cp>Stelle sicher dass beim Versand von E-Mails gültige Header-Daten mitgesendet werden. Nutzt du die Standardeinstellungen deines E-Mail-Programms, so ist in der Regel bereits alles korrekt konfiguriert. Werden bei einem E-Mail-Konto die gesendeten E-Mails nicht zugestellt, so kann es sein dass in den Header-Daten die E-Mail-Adresse für \u003Ccode class=\"inline-code\">envelope-from\u003C\u002Fcode> von der Absendeadresse abweicht. Bitte prüfen in diesem Fall die Einstellungen im verwendeten E-Mail-Programm. Betrifft es hingegen E-Mails, welche von einer deiner Website gesendet werden, so empfehlen wir SMTP zum Senden zu verwenden, wie auch im Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fkontaktformular-richtig-konfigurieren\" target=\"_self\">«Kontaktformular richtig konfigurieren»\u003C\u002Fa> beschrieben und sicherzustellen dass \u003Ccode class=\"inline-code\">envelope-from\u003C\u002Fcode> und Absendeadresse identisch oder von derselben Domain sind.\u003C\u002Fp>\u003Cdiv class=\"callout\">\u003Cp>Beachte dass wir den Versand von E-Mails verhindern, wo die E-Mail-Adresse in \u003Ccode class=\"inline-code\">envelope-from\u003C\u002Fcode> (Return-Path) nicht von derselben Domain (oder einer Domain im \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fspeicherort-meiner-website\" target=\"_self\">selben Zielordner\u003C\u002Fa>) stammt wie jene, welche als Absendeadresse angegeben wird.\u003C\u002Fp>\u003C\u002Fdiv>","[\"5b2a1b540428632c466b1a21\",\"5b2a1b332c7d3a0fa9a33460\",\"5b2a1b260428632c466b1a13\"]","[\"61af2b3a8564e0276362a1f0\",\"5c92549a2c7d3a1544611cae\",\"5c92480f2c7d3a1544611bcf\",\"5c9258ab2c7d3a1544611cfa\",\"5c3f01852c7d3a3194501458\",\"5bfc195f2c7d3a31944e57e7\"]","Nutzt du einen Newsletter-Dienst und hast dort die Meldung bekommen, dass sich bei Gmail oder Yahoo die Sicherheitsrichtlinien für den E-Mail-Empfang ändern? Um der Flut an Spam- und Phishing-Mails entgegen zu wirken, gibt es verschiedene Methoden.…",false,[421,425,429,433,437,441],{"helpscoutSlug":422,"helpscoutName":423,"excerpt":424},"dmarc","DMARC","Domain-based Message Authentication, Reporting and Conformance (DMARC) ist eine Spezifikation, die dazu dient, eine Domain gegen den Missbrauch für Phishing- oder Spoofing-Attacken zu schützen. DMARC nutzt dabei die bereits verbreiteten Instrumente…",{"helpscoutSlug":426,"helpscoutName":427,"excerpt":428},"newsletter-uber-mein-webhosting-versenden","Newsletter über mein Webhosting versenden","Grundsätzlich steht dem Versand von Newslettern nichts im Wege. Es gilt jedoch einige Dinge zu beachten, damit dein Newsletter nicht fälschlicherweise als Spam erkannt wird oder dieser in sogenannten Spamfallen landet.Kein Massenmail über ein…",{"helpscoutSlug":430,"helpscoutName":431,"excerpt":432},"empfehlungen-fur-den-versand-von-newslettern","Empfehlungen für den Versand von Newslettern","Beim Versand von Newslettern solltest du einige Dinge beachten, damit deine E-Mail-Adresse nicht fälschlicherweise auf einer Spam-Liste landet. Wir haben die wichtigsten Punkte zusammengestellt, die du für einen erfolgreichen Newsletter-Versand…",{"helpscoutSlug":434,"helpscoutName":435,"excerpt":436},"e-mails-werden-bei-den-empfangenden-als-spam-markiert","E-Mails werden bei den Empfangenden als Spam markiert","Wir prüfen jede ausgehende E-Mail auf Spam-Inhalte. Erkennt unser Spamfilter ausgehende Nachrichten als Spam, so blockieren wir den Versand und du erhältst die Fehlermeldung 550 This message was classified as SPAM and may not be delivered. In diesem…",{"helpscoutSlug":438,"helpscoutName":439,"excerpt":440},"e-mails-von-meinem-kontaktformular-werden-nicht-zugestellt","E-Mails von meinem Kontaktformular werden nicht zugestellt","Du betreibst deine Website auf einem cyon-Server, lässt deine E-Mails aber von einem Drittanbietenden hosten und die Nachrichten von deinem Kontaktformular kommen nicht bei den empfangenden Personen an? Es sind dabei E-Mail-Adressen betroffen,…",{"helpscoutSlug":442,"helpscoutName":443,"excerpt":444},"spf-record-von-cyon","SPF-Record von cyon","Versendest du E-Mails über unsere Server, ist es notwendig, dass diese in deinem SPF-Record für den Versand autorisiert werden. Gibt es in deiner DNS-Zone noch keinen SPF-Record, kannst du einen neuen Eintrag mit den Angaben von cyon erstellen.…",[446,449,452],{"helpscoutSlug":447,"helpscoutName":448},"14email-probleme-mit-e-mail-versand","104_email: Probleme mit E-Mail-Versand",{"helpscoutSlug":450,"helpscoutName":451},"15email-spam--und-malwareschutz","105_email: Spam- und Malwareschutz",{"helpscoutSlug":453,"helpscoutName":454},"18email-technische-fragen-zu-e-mails","108_email: Technische Fragen zu E-Mail",[456,490,524],{"id":457,"uri":458,"slug":459,"title":460,"enabled":105,"typeHandle":461,"sectionHandle":462,"__typename":463,"color":464,"textRich":465,"buttonSimple":466,"singleImage":477},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":467,"linkField":468},"E-Mail-Zauberer starten",{"__typename":98,"type":99,"label":12,"link":469,"url":470,"urlSuffix":12,"entry":471},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":472,"uri":473,"slug":474,"title":318,"enabled":105,"typeHandle":475,"sectionHandle":475,"__typename":476},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[478],{"id":479,"url":480,"mediumUrl":481,"smallUrl":482,"originalUrl":483,"width":484,"height":485,"title":486,"alt":12,"kind":487,"extension":488,"caption":12,"nameTags":489},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":491,"uri":492,"slug":493,"title":494,"enabled":105,"typeHandle":461,"sectionHandle":462,"__typename":463,"color":464,"textRich":495,"buttonSimple":496,"singleImage":500},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":497,"linkField":498},"Jetzt ohne Doppelkosten wechseln",{"__typename":98,"type":99,"label":12,"link":264,"url":265,"urlSuffix":12,"entry":499},{"id":267,"uri":110,"slug":268,"title":109,"enabled":105,"typeHandle":106,"sectionHandle":107,"__typename":89},[501],{"id":502,"url":503,"mediumUrl":504,"smallUrl":505,"originalUrl":506,"width":507,"height":507,"title":508,"alt":17,"kind":487,"extension":488,"caption":12,"nameTags":509},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[510,518],{"id":511,"title":512,"fullName":512,"role":513,"desktopX":514,"desktopY":515,"mobileX":516,"mobileY":517},"1925","Scharon","Customer Support",30,65,10,70,{"id":519,"title":520,"fullName":520,"role":513,"desktopX":521,"desktopY":522,"mobileX":523,"mobileY":523},"1926","Gabriel",67,60,50,{"id":525,"uri":526,"slug":527,"title":528,"enabled":105,"typeHandle":529,"sectionHandle":462,"__typename":530,"color":73,"textRich":531,"buttonSimple":532},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":533,"linkField":534},"Jetzt Newsletter abonnieren",{"__typename":98,"type":116,"label":12,"link":535,"url":536,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[538,637],{"id":539,"uri":540,"slug":541,"title":542,"enabled":105,"typeHandle":543,"sectionHandle":544,"__typename":545,"sectionHeader":546,"supportContactMethods":552},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":547,"sectionLabel":310,"align":548,"color":549,"subtitle":550,"description":12,"backgroundImage":551},"headset","center","orange","Wähle den für dich passenden Kanal",[],[553,585,607],{"__typename":554,"title":555,"buttonIcon":556,"buttonDescription":557,"contentType":556,"contentTitle":558,"contentDescription":559,"contentButton":560,"image":566},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":561,"linkField":562},"mail@cyon.ch",{"__typename":98,"type":563,"label":12,"link":564,"url":565,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[567],{"id":568,"url":569,"mediumUrl":570,"smallUrl":571,"originalUrl":572,"width":573,"height":574,"title":575,"alt":17,"kind":487,"extension":488,"caption":12,"nameTags":576},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[577,583],{"id":578,"title":512,"fullName":512,"role":579,"desktopX":580,"desktopY":581,"mobileX":582,"mobileY":522},"1585","Customer Care Specialist",25,55,8,{"id":584,"title":520,"fullName":520,"role":579,"desktopX":521,"desktopY":522,"mobileX":523,"mobileY":523},"1586",{"__typename":554,"title":586,"buttonIcon":587,"buttonDescription":557,"contentType":587,"contentTitle":588,"contentDescription":589,"contentButton":590,"image":596},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":591,"linkField":592},"+41 61 588 15 15",{"__typename":98,"type":593,"label":12,"link":594,"url":595,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[597],{"id":598,"url":599,"mediumUrl":600,"smallUrl":601,"originalUrl":602,"width":603,"height":604,"title":605,"alt":12,"kind":487,"extension":488,"caption":12,"nameTags":606},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":608,"title":609,"buttonIcon":610,"buttonDescription":557,"emergencyFacts":611,"emergencyButton":627,"emergencyFaqEntries":632},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[612,615,618,621,624],{"title":613,"description":614},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":616,"description":617},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":619,"description":620},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":622,"description":623},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":625,"description":626},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":628,"linkField":629},"Jetzt Notfall-Auftrag auslösen",{"__typename":98,"type":116,"label":12,"link":630,"url":631,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[633,636],{"title":634,"textRich":635},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":634,"textRich":635},{"id":638,"uri":639,"slug":640,"title":641,"enabled":105,"typeHandle":642,"sectionHandle":544,"__typename":643,"sectionHeader":644,"leftBlock":648,"rightBlock":649},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":645,"sectionLabel":641,"align":548,"color":166,"subtitle":646,"description":12,"backgroundImage":647},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. 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