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Dabei werden für Merkmale, die auf Spam hindeuten, wie zum Beispiel das Wort «Viagra», Strafpunkte vergeben. Je mehr Strafpunkte eine E-Mail erhält, desto höher ist die Wahrscheinlichkeit, dass es sich um Spam handelt.\u003C\u002Fp>\u003Cp>\n\t Neben dem Inhalt einer E-Mail wird geprüft, ob diese der \u003Ca href=\"https:\u002F\u002Fde.wikipedia.org\u002Fwiki\u002FRequest_for_Comments\">RFC-Konformität\u003C\u002Fa> entspricht, ob der sendende Server sich auf einer \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fstoplist\">Stoplist\u003C\u002Fa> oder \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Frbl\">RBL\u003C\u002Fa> befindet und ob dieser berechtigt ist, im Namen der Absendeadresse E-Mails zu senden, wofür \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fdkim\">DKIM-\u003C\u002Fa> und \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fspf\">SPF-Einträge\u003C\u002Fa> überprüft werden. Zusätzlich prüft Rspamd auch Dateianhänge auf Viren und erkennt, ob ein Office-Dokumente schädliche Makros enthält.\u003C\u002Fp>\u003Cul>\n\t\n\u003Cli>Ab 5 Strafpunkten wird der Betreff einer E-Mail mit [SPAM] markiert.\u003C\u002Fli>\t\n\u003Cli>Ab 20 Strafpunkten wird eine E-Mail vom Server abgewiesen.\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\n\t Im \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fheader-informationen-einer-e-mail-anzeigen\">Header\u003C\u002Fa> der durch Rspamd bewerteten E-Mails befinden sich weitere Informationen, wie beispielsweise eine detaillierte Übersicht der vergebenen Strafpunkte. Wie du dir den Header einer E-Mail anzeigen lassen kannst, erfährst du unter \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fheader-informationen-einer-e-mail-anzeigen\">«Header-Informationen einer E-Mail anzeigen»\u003C\u002Fa>. Im Artikel \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Ferklarung-der-einzelnen-header-zeilen\">«Erklärung der einzelnen Header-Zeilen»\u003C\u002Fa> erläutern wir zudem, wie du erkennst, warum eine E-Mail als Spam markiert wurde.\u003C\u002Fp>\u003Cp>\n\t Weitere Informationen zu Rspamd findest du auf der \u003Ca href=\"https:\u002F\u002Fwww.rspamd.com\u002Fdoc\u002Findex.html\">Website des Dienstes\u003C\u002Fa>.\u003C\u002Fp>","[\"5b2a11f02c7d3a0fa9a333cf\",\"5b2a1b332c7d3a0fa9a33460\"]","[\"5d2c6bb3042863478674e4e1\",\"5c88fc460428633d2cf38864\",\"5c8904ae0428633d2cf388e6\",\"5d2c7753042863478674e54f\",\"5c8913fe2c7d3a154460ceb6\"]","Rspamd ist ein Spam-Filter, welcher eintreffende und ausgehende E-Mails nach verschiedenen Kriterien auf Spam überprüft. Dabei werden für Merkmale, die auf Spam hindeuten, wie zum Beispiel das Wort «Viagra», Strafpunkte vergeben. Je mehr Strafpunkte…",false,[421,425,429,433,437],{"helpscoutSlug":422,"helpscoutName":423,"excerpt":424},"spam-schutz-bei-cyon","Spam-Schutz bei cyon","Wir setzen ein vielschichtiges Verfahren ein, welches ein- und ausgehende E-Mails auf Spam überprüft, um deine E-Mail-Adressen vor der immer grösser werdenden Spamflut zu schützen.Es kommen zurzeit folgende Spam-Filter zum Einsatz:persönliche…",{"helpscoutSlug":426,"helpscoutName":427,"excerpt":428},"mein-e-mail-server-ist-auf-einer-rbl","Mein E-Mail-Server ist auf einer RBL","Bei einem Webhosting teilst du dir einen physischen Server mit anderen Personen. Wenn dieser Server zu viele Spam-E-Mails versendet, landet er früher oder später auf einer RBL, auch «Stoplist» oder «Blacklist» genannt.Gründe für Spam-Versand über…",{"helpscoutSlug":430,"helpscoutName":431,"excerpt":432},"erklarung-der-einzelnen-header-zeilen","Erklärung der einzelnen Header-Zeilen","Im Header einer E-Mail findest du umfängliche Angaben zu einer empfangenen Nachricht, welche unter anderem über die Absendeadresse, den Versand- und Empfangszeitpunkt sowie die Spamüberprüfung informieren. Wir beschreiben nachfolgend, anhand von…",{"helpscoutSlug":434,"helpscoutName":435,"excerpt":436},"header-informationen-einer-e-mail-anzeigen","Header-Informationen einer E-Mail anzeigen","Im Header einer E-Mail sind diverse technische Informationen der Übermittlung enthalten, die beim normalen Lesen in einem E-Mail-Programm nicht angezeigt werden. Ist es notwendig, genauere Infos über eine E-Mail zu kennen, so können diese…",{"helpscoutSlug":438,"helpscoutName":439,"excerpt":440},"header-daten-einer-e-mail-zur-analyse-senden","Header-Daten einer E-Mail zur Analyse senden","Beim normalen Weiterleiten einer Nachricht wird nur der Inhalt, nicht aber der Header, weitergeleitet. Für die Auswertung von E-Mail-Problemen ist der komplette Header der Original-E-Mail wichtig und wird für die meisten Abklärungen zwingend…",[442,445],{"helpscoutSlug":443,"helpscoutName":444},"6begriffe-begriffe","600_begriffe: Begriffe",{"helpscoutSlug":446,"helpscoutName":447},"15email-spam--und-malwareschutz","105_email: Spam- und Malwareschutz",[449,483,517],{"id":450,"uri":451,"slug":452,"title":453,"enabled":161,"typeHandle":454,"sectionHandle":455,"__typename":456,"color":457,"textRich":458,"buttonSimple":459,"singleImage":470},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":460,"linkField":461},"E-Mail-Zauberer starten",{"__typename":154,"type":155,"label":12,"link":462,"url":463,"urlSuffix":12,"entry":464},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":465,"uri":466,"slug":467,"title":318,"enabled":161,"typeHandle":468,"sectionHandle":468,"__typename":469},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[471],{"id":472,"url":473,"mediumUrl":474,"smallUrl":475,"originalUrl":476,"width":477,"height":478,"title":479,"alt":12,"kind":480,"extension":481,"caption":12,"nameTags":482},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":484,"uri":485,"slug":486,"title":487,"enabled":161,"typeHandle":454,"sectionHandle":455,"__typename":456,"color":457,"textRich":488,"buttonSimple":489,"singleImage":493},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":490,"linkField":491},"Jetzt ohne Doppelkosten wechseln",{"__typename":154,"type":155,"label":12,"link":264,"url":265,"urlSuffix":12,"entry":492},{"id":267,"uri":166,"slug":268,"title":165,"enabled":161,"typeHandle":162,"sectionHandle":163,"__typename":145},[494],{"id":495,"url":496,"mediumUrl":497,"smallUrl":498,"originalUrl":499,"width":500,"height":500,"title":501,"alt":17,"kind":480,"extension":481,"caption":12,"nameTags":502},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[503,511],{"id":504,"title":505,"fullName":505,"role":506,"desktopX":507,"desktopY":508,"mobileX":509,"mobileY":510},"1925","Scharon","Customer Support",30,65,10,70,{"id":512,"title":513,"fullName":513,"role":506,"desktopX":514,"desktopY":515,"mobileX":516,"mobileY":516},"1926","Gabriel",67,60,50,{"id":518,"uri":519,"slug":520,"title":521,"enabled":161,"typeHandle":522,"sectionHandle":455,"__typename":523,"color":129,"textRich":524,"buttonSimple":525},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":526,"linkField":527},"Jetzt Newsletter abonnieren",{"__typename":154,"type":172,"label":12,"link":528,"url":529,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[531,630],{"id":532,"uri":533,"slug":534,"title":535,"enabled":161,"typeHandle":536,"sectionHandle":537,"__typename":538,"sectionHeader":539,"supportContactMethods":545},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":540,"sectionLabel":310,"align":541,"color":542,"subtitle":543,"description":12,"backgroundImage":544},"headset","center","orange","Wähle den für dich passenden Kanal",[],[546,578,600],{"__typename":547,"title":548,"buttonIcon":549,"buttonDescription":550,"contentType":549,"contentTitle":551,"contentDescription":552,"contentButton":553,"image":559},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":554,"linkField":555},"mail@cyon.ch",{"__typename":154,"type":556,"label":12,"link":557,"url":558,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[560],{"id":561,"url":562,"mediumUrl":563,"smallUrl":564,"originalUrl":565,"width":566,"height":567,"title":568,"alt":17,"kind":480,"extension":481,"caption":12,"nameTags":569},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[570,576],{"id":571,"title":505,"fullName":505,"role":572,"desktopX":573,"desktopY":574,"mobileX":575,"mobileY":515},"1585","Customer Care Specialist",25,55,8,{"id":577,"title":513,"fullName":513,"role":572,"desktopX":514,"desktopY":515,"mobileX":516,"mobileY":516},"1586",{"__typename":547,"title":579,"buttonIcon":580,"buttonDescription":550,"contentType":580,"contentTitle":581,"contentDescription":582,"contentButton":583,"image":589},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":584,"linkField":585},"+41 61 588 15 15",{"__typename":154,"type":586,"label":12,"link":587,"url":588,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[590],{"id":591,"url":592,"mediumUrl":593,"smallUrl":594,"originalUrl":595,"width":596,"height":597,"title":598,"alt":12,"kind":480,"extension":481,"caption":12,"nameTags":599},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":601,"title":602,"buttonIcon":603,"buttonDescription":550,"emergencyFacts":604,"emergencyButton":620,"emergencyFaqEntries":625},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[605,608,611,614,617],{"title":606,"description":607},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":609,"description":610},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":612,"description":613},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":615,"description":616},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":618,"description":619},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":621,"linkField":622},"Jetzt Notfall-Auftrag auslösen",{"__typename":154,"type":172,"label":12,"link":623,"url":624,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[626,629],{"title":627,"textRich":628},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":627,"textRich":628},{"id":631,"uri":632,"slug":633,"title":634,"enabled":161,"typeHandle":635,"sectionHandle":537,"__typename":636,"sectionHeader":637,"leftBlock":641,"rightBlock":642},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":638,"sectionLabel":634,"align":541,"color":221,"subtitle":639,"description":12,"backgroundImage":640},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]