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Im Webmail gibt es mit «Antworten» eine praktische Lösung, um wiederholende Formulierungen oder ganze Textabschnitte nicht immer wieder neu tippen zu müssen.\u003C\u002Fp>\u003Ch2>Antworten erstellen und verwalten\u003C\u002Fh2>\u003Cdl>\n  \u003Cdt>1\u003C\u002Fdt>\n  \u003Cdd>Melde dich im \u003Ca href=\"https:\u002F\u002Fwebmail.cyon.ch\u002F\">Webmail\u003C\u002Fa> mit deiner E-Mail-Adresse und dem zugehörigen Passwort an.\u003C\u002Fdd>\n  \u003Cdt>2\u003C\u002Fdt>\n  \u003Cdd>Wähle im Hauptmenü auf der linken Seite «Einstellungen» und navigiere anschliessend in das Untermenü «Antworten».\u003C\u002Fdd>\n  \u003Cdt>3\u003C\u002Fdt>\n  \u003Cdd>Über den Button «Erstellen» oben rechts kannst du eine neue Standardantwort erfassen.\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource type=\"image\u002Favif\" srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fstandardantworten-im-webmail-erstellen01.avif\">\n        \u003Csource type=\"image\u002Fwebp\" srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fstandardantworten-im-webmail-erstellen01.webp\">\n        \u003Cimg alt=\"Standardantwort im Webmail erstellen\" src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fstandardantworten-im-webmail-erstellen01.png\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Standardantwort im Webmail erstellen\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n\u003C\u002Fdl>\u003Ch2>Antworten in eine E-Mail einfügen\u003C\u002Fh2>\u003Cdl>\n  \u003Cdt>1\u003C\u002Fdt>\n  \u003Cdd>Antworte auf eine erhaltene E-Mail oder klicke im Hauptmenü auf «Schreiben», um eine neue Nachricht zu erstellen.\u003C\u002Fdd>\n  \u003Cdt>2\u003C\u002Fdt>\n  \u003Cdd>Um eine Standardantwort einzufügen, positioniere den Cursor im Text an der gewünschten Stelle und klicke oben auf den Button «Antworten».\u003C\u002Fdd>\n  \u003Cdt>3\u003C\u002Fdt>\n  \u003Cdd>Wähle die gewünschte Antwort aus, um den Inhalt an der gewünschten Stelle einzufügen.\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource type=\"image\u002Favif\" srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fstandardantworten-im-webmail-erstellen02.avif\">\n        \u003Csource type=\"image\u002Fwebp\" srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fstandardantworten-im-webmail-erstellen02.webp\">\n        \u003Cimg alt=\"Standardantworten in eine E-Mail einfügen\" src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fstandardantworten-im-webmail-erstellen02.png\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Standardantworten in eine E-Mail einfügen\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n\u003C\u002Fdl>","5b2a1b3e0428632c466b1a1c","[\"5c63e61e2c7d3a66e32e60c1\",\"5bbb773b2c7d3a04dd5b66e0\",\"5c63ce2a2c7d3a66e32e6017\",\"5e83515f2c7d3a7e9aea1c7b\",\"5c63d1dc042863543cccebbb\"]","[\"intern_steps\",\"intern_img\",\"automatische antwort\"]","Hast du oft E-Mails, welche du mit demselben Text beantwortest? Im Webmail gibt es mit «Antworten» eine praktische Lösung, um wiederholende Formulierungen oder ganze Textabschnitte nicht immer wieder neu tippen zu müssen.Antworten erstellen und…",false,[422,426,429,433,437],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"passwort-zu-meiner-e-mail-adresse-herausfinden","Passwort zu meiner E-Mail-Adresse herausfinden","Du möchtest deine E-Mail-Adresse auf einem neuen Gerät einrichten oder dich zu Hause über unser Webmail anmelden, kennst aber dein E-Mail-Passwort nicht mehr? Bevor du nun deine Administratorin oder deinen Administrator bittest dir ein neues zu…",{"helpscoutSlug":427,"helpscoutName":203,"excerpt":428},"webmail","Mit dem cyon-Webmail hast du weltweit Zugriff auf deine E-Mails. Rufe die Website https:\u002F\u002Fwebmail.cyon.ch in einem Browser auf und melde dich mit deiner E-Mail-Adresse und dem zugehörigen Passwort an. Kennst du das Passwort deiner E-Mail-Adresse…",{"helpscoutSlug":430,"helpscoutName":431,"excerpt":432},"abwesenheitsnotiz-einrichten-und-bearbeiten","Abwesenheitsnotiz einrichten und bearbeiten","Du möchtest während deinen Ferien deine Kundschaft über eine automatische Nachricht entsprechend informieren? Der Artikel beschreibt, wie du im my.cyon oder über unser Webmail eine Abwesenheitsnotiz (Autoresponder) erstellen und bei Bedarf anpassen…",{"helpscoutSlug":434,"helpscoutName":435,"excerpt":436},"passwort-einer-e-mail-adresse-im-webmail-andern","Passwort einer E-Mail-Adresse im Webmail ändern","Möchtest du das Passwort deiner E-Mail-Adresse ändern? Dieser Artikel beschreibt, wie du dein Passwort über das cyon-Webmail ändern kannst. Es wird dabei vorausgesetzt, dass du dein aktuelles Passwort kennst und dich im Webmail anmelden…",{"helpscoutSlug":438,"helpscoutName":439,"excerpt":440},"e-mails-im-webmail-formatieren","E-Mails im Webmail formatieren","Du möchtest E-Mails mit formatiertem Text über das Webmail versenden oder verwendest eine Signatur mit einem Bild, das nicht angezeigt wird? Wir beschreiben, wie du diese Funktion im Webmail aktivieren kannst. 1 Melde dich im Webmail mit deiner…",[442],{"helpscoutSlug":443,"helpscoutName":444},"16email-webmail","106_email: Webmail",[446,480,514],{"id":447,"uri":448,"slug":449,"title":450,"enabled":91,"typeHandle":451,"sectionHandle":452,"__typename":453,"color":454,"textRich":455,"buttonSimple":456,"singleImage":467},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. 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Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":551,"linkField":552},"mail@cyon.ch",{"__typename":83,"type":553,"label":12,"link":554,"url":555,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[557],{"id":558,"url":559,"mediumUrl":560,"smallUrl":561,"originalUrl":562,"width":563,"height":564,"title":565,"alt":17,"kind":477,"extension":478,"caption":12,"nameTags":566},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[567,573],{"id":568,"title":502,"fullName":502,"role":569,"desktopX":570,"desktopY":571,"mobileX":572,"mobileY":512},"1585","Customer Care Specialist",25,55,8,{"id":574,"title":510,"fullName":510,"role":569,"desktopX":511,"desktopY":512,"mobileX":513,"mobileY":513},"1586",{"__typename":544,"title":576,"buttonIcon":577,"buttonDescription":547,"contentType":577,"contentTitle":578,"contentDescription":579,"contentButton":580,"image":586},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":581,"linkField":582},"+41 61 588 15 15",{"__typename":83,"type":583,"label":12,"link":584,"url":585,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[587],{"id":588,"url":589,"mediumUrl":590,"smallUrl":591,"originalUrl":592,"width":593,"height":594,"title":595,"alt":12,"kind":477,"extension":478,"caption":12,"nameTags":596},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":598,"title":599,"buttonIcon":600,"buttonDescription":547,"emergencyFacts":601,"emergencyButton":617,"emergencyFaqEntries":622},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[602,605,608,611,614],{"title":603,"description":604},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":606,"description":607},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":609,"description":610},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":612,"description":613},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":615,"description":616},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":618,"linkField":619},"Jetzt Notfall-Auftrag auslösen",{"__typename":83,"type":181,"label":12,"link":620,"url":621,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[623,626],{"title":624,"textRich":625},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":624,"textRich":625},{"id":628,"uri":629,"slug":630,"title":631,"enabled":91,"typeHandle":632,"sectionHandle":534,"__typename":633,"sectionHeader":634,"leftBlock":638,"rightBlock":639},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":635,"sectionLabel":631,"align":538,"color":403,"subtitle":636,"description":12,"backgroundImage":637},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]