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eintragen","\u003Cp>Möchtest du für eine Domain oder ein Webhosting jemanden als technischen Kontakt eintragen? Oder möchtest du die Rechnungen direkt an die Buchhaltungsabteilung adressieren? Dieser Artikel beschreibt, wie du diese Rollen über das my.cyon einstellen kannst.\u003C\u002Fp>\u003Cdiv class=\"callout\">\u003Cp>Ein \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fkontakte-rollen-eines-produkts\">Kontaktwechsel\u003C\u002Fa> kann ausschliesslich vom Hauptkontakt des jeweiligen Produktes durchgeführt werden.\u003C\u002Fp>\u003C\u002Fdiv>\u003Cdl>\n  \u003Cdt>1\u003C\u002Fdt>\n  \u003Cdd>Melde dich im \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\">my.cyon\u003C\u002Fa> an und wähle das Menü \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fproduct\u002Foverview\">«Alle Produkte»\u003C\u002Fa>.\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_startseite_menu-produkte.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_startseite_menu-produkte.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_startseite_menu-produkte.png\" alt=\"Menü «Alle Produkte» im my.cyon\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Menü «Alle Produkte» im my.cyon\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n  \u003Cdt>2\u003C\u002Fdt>\n  \u003Cdd>Wähle das gewünschte Produkt mit einem Klick auf den Namen aus.\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_produkte.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_produkte.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_produkte.png\" alt=\"Produkt auswählen\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Produkt auswählen\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n  \u003Cdt>3\u003C\u002Fdt>\n  \u003Cdd>\n    \u003Cp>Scrolle herunter zum Abschnitt der Kontakte.\u003C\u002Fp>\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Ftechnischen-kontakt-rechnungskontakt-eintragen03.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Ftechnischen-kontakt-rechnungskontakt-eintragen03.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Ftechnischen-kontakt-rechnungskontakt-eintragen03.png\" alt=\"Verwaltung der Kontakte\u002FRollen\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Verwaltung der Kontakte\u002FRollen\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n  \u003Cdt>4\u003C\u002Fdt>\n  \u003Cdd>Öffne nun das Dropdown-Menü beim gewünschten Kontakt. Wurde diese Person innerhalb deines my.cyon-Kontos bereits für ein anderes Produkt hinterlegt, so erscheint sie im Dropdown-Menü zur Auswahl. Ist dies nicht der Fall, wähle «Neue Adresse erfassen...\".\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Ftechnischen-kontakt-rechnungskontakt-eintragen04.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Ftechnischen-kontakt-rechnungskontakt-eintragen04.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Ftechnischen-kontakt-rechnungskontakt-eintragen04.png\" alt=\"Neue Adresse erfassen als «Technischer Kontakt»\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Neue Adresse erfassen als «Technischer Kontakt»\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n  \u003Cdt>5\u003C\u002Fdt>\n  \u003Cdd>Gib die E-Mail-Adresse der Person an und klicke auf «Weiter».\u003C\u002Fdd>\n  \u003Cdt>6\u003C\u002Fdt>\n  \u003Cdd>\n    \u003Cp>Hat diese Person bereits ein eigenes \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\">my.cyon\u003C\u002Fa>-Konto, so wird der Kontakt geändert und die Person erhält eine Benachrichtigung per E-Mail.\u003C\u002Fp>\n    \u003Cp>Existiert unter der angegebenen E-Mail-Adresse noch kein my.cyon-Konto, so wirst du im zweiten Schritt gebeten, weitere Kontaktangaben dieser Person\u002FFirma\u002FOrganisation auszufüllen. Nach der Eingabe erhält die Person ebenfalls eine E-Mail, welche sie bestätigen muss, um das Konto zu aktivieren und den Wechsel zu bestätigen.\u003C\u002Fp>\n    \u003Csection class=\"callout\">Das Eintragen eines Kontakts bewirkt, dass ein neues my.cyon-Konto erstellt wird, mit einer eigenen my.cyon-Kontonummer. Über die angegeben E-Mail-Adresse und einem bei der Bestätigung vergebenen Passwort kann die hinterlegte Person sich danach im my.cyon anmelden.\u003C\u002Fsection>\n  \u003C\u002Fdd>\n\u003C\u002Fdl>","[\"5b43784c0428630abc0bd991\",\"5b43783b0428630abc0bd98d\"]","[\"5d949f5a04286364bc8fd5ab\",\"5cb6f0580428631d263c3cd9\",\"5bab5342042863158cc6c2c0\",\"5c1a1a1404286304a71d85b3\",\"5c1a1ac42c7d3a31944f4909\"]","[\"intern_steps\",\"intern_img\",\"technischer kontakt\",\"rechnungsadresse\",\"webentwickler\"]","Möchtest du für eine Domain oder ein Webhosting jemanden als technischen Kontakt eintragen? Oder möchtest du die Rechnungen direkt an die Buchhaltungsabteilung adressieren? Dieser Artikel beschreibt, wie du diese Rollen über das my.cyon einstellen…",false,[422,426,430,434,438],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"rechnungskontakt-technischen-kontakt-bei-der-bestellung-angeben","Rechnungskontakt\u002FTechnischen Kontakt bei der Bestellung angeben","Du möchtest bei der Bestellung einen Rechnungskontakt hinterlegen oder deine*n Webdesigner*in als technischen Kontakt angeben? Kein Problem – beim Abschluss der Bestellung hast du die Möglichkeit, die Rollen\u002FKontakte gleich zu hinterlegen. Der…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"rechnung-mit-falscher-anschrift-korrigieren","Rechnung mit falscher Anschrift korrigieren","Hast du beim Erhalt einer Rechnung festgestellt, dass die Rechnungsadresse nicht mehr aktuell ist? Oder sollte die Rechnung direkt an die Buchhaltungsabteilung adressiert werden? Wenn die Rechnung noch nicht beglichen ist, kann die Anschrift direkt…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"hauptkontakt-eines-produkts-andern","Hauptkontakt eines Produkts ändern","Möchtest du ein Produkt einer anderen Person\u002FFirma\u002FOrganisation übergeben, mehrere my.cyon-Konten zusammenführen oder ändern sich Angaben wie der Firmenname? Dieser Artikel beschreibt, wie du einen Hauptkontaktwechsel vornehmen kannst. Handelt es…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"kontaktdaten-aktualisieren","Kontaktdaten aktualisieren","Du kannst deine persönlichen Daten wie Postadresse, E-Mail-Adresse oder Telefonnummer jederzeit über dein my.cyon-Konto unter «Meine Daten» verwalten und anpassen. Klicke dazu auf deine E-Mail-Adresse oben rechts.Bitte halte deine Kontaktdaten stets…",{"helpscoutSlug":439,"helpscoutName":440,"excerpt":441},"kontakte-rollen-eines-produkts","Kontakte\u002FRollen eines Produkts","Jedem Produkt können drei verschiedene Kontakte\u002FRollen zugewiesen werden. Dieser Artikel beschreibt, wie du herausfindest, welche Rollen dir zugeteilt sind, wie du diese ändern kannst und was die einzelnen Rollen bedeuten.Welche Rollen sind mir…",[443,446],{"helpscoutSlug":444,"helpscoutName":445},"55admin-verwaltung-der-rollen","505_admin: Verwaltung der Rollen",{"helpscoutSlug":447,"helpscoutName":448},"56admin-rechnungen-und-finanzen","506_admin: Rechnungen und Finanzen",[450,484,518],{"id":451,"uri":452,"slug":453,"title":454,"enabled":105,"typeHandle":455,"sectionHandle":456,"__typename":457,"color":458,"textRich":459,"buttonSimple":460,"singleImage":471},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":461,"linkField":462},"E-Mail-Zauberer starten",{"__typename":98,"type":99,"label":12,"link":463,"url":464,"urlSuffix":12,"entry":465},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":466,"uri":467,"slug":468,"title":318,"enabled":105,"typeHandle":469,"sectionHandle":469,"__typename":470},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[472],{"id":473,"url":474,"mediumUrl":475,"smallUrl":476,"originalUrl":477,"width":478,"height":479,"title":480,"alt":12,"kind":481,"extension":482,"caption":12,"nameTags":483},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":485,"uri":486,"slug":487,"title":488,"enabled":105,"typeHandle":455,"sectionHandle":456,"__typename":457,"color":458,"textRich":489,"buttonSimple":490,"singleImage":494},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":491,"linkField":492},"Jetzt ohne Doppelkosten wechseln",{"__typename":98,"type":99,"label":12,"link":264,"url":265,"urlSuffix":12,"entry":493},{"id":267,"uri":110,"slug":268,"title":109,"enabled":105,"typeHandle":106,"sectionHandle":107,"__typename":89},[495],{"id":496,"url":497,"mediumUrl":498,"smallUrl":499,"originalUrl":500,"width":501,"height":501,"title":502,"alt":17,"kind":481,"extension":482,"caption":12,"nameTags":503},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[504,512],{"id":505,"title":506,"fullName":506,"role":507,"desktopX":508,"desktopY":509,"mobileX":510,"mobileY":511},"1925","Scharon","Customer Support",30,65,10,70,{"id":513,"title":514,"fullName":514,"role":507,"desktopX":515,"desktopY":516,"mobileX":517,"mobileY":517},"1926","Gabriel",67,60,50,{"id":519,"uri":520,"slug":521,"title":522,"enabled":105,"typeHandle":523,"sectionHandle":456,"__typename":524,"color":73,"textRich":525,"buttonSimple":526},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":527,"linkField":528},"Jetzt Newsletter abonnieren",{"__typename":98,"type":116,"label":12,"link":529,"url":530,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[532,631],{"id":533,"uri":534,"slug":535,"title":536,"enabled":105,"typeHandle":537,"sectionHandle":538,"__typename":539,"sectionHeader":540,"supportContactMethods":546},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":541,"sectionLabel":310,"align":542,"color":543,"subtitle":544,"description":12,"backgroundImage":545},"headset","center","orange","Wähle den für dich passenden Kanal",[],[547,579,601],{"__typename":548,"title":549,"buttonIcon":550,"buttonDescription":551,"contentType":550,"contentTitle":552,"contentDescription":553,"contentButton":554,"image":560},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":555,"linkField":556},"mail@cyon.ch",{"__typename":98,"type":557,"label":12,"link":558,"url":559,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[561],{"id":562,"url":563,"mediumUrl":564,"smallUrl":565,"originalUrl":566,"width":567,"height":568,"title":569,"alt":17,"kind":481,"extension":482,"caption":12,"nameTags":570},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[571,577],{"id":572,"title":506,"fullName":506,"role":573,"desktopX":574,"desktopY":575,"mobileX":576,"mobileY":516},"1585","Customer Care Specialist",25,55,8,{"id":578,"title":514,"fullName":514,"role":573,"desktopX":515,"desktopY":516,"mobileX":517,"mobileY":517},"1586",{"__typename":548,"title":580,"buttonIcon":581,"buttonDescription":551,"contentType":581,"contentTitle":582,"contentDescription":583,"contentButton":584,"image":590},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":585,"linkField":586},"+41 61 588 15 15",{"__typename":98,"type":587,"label":12,"link":588,"url":589,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[591],{"id":592,"url":593,"mediumUrl":594,"smallUrl":595,"originalUrl":596,"width":597,"height":598,"title":599,"alt":12,"kind":481,"extension":482,"caption":12,"nameTags":600},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":602,"title":603,"buttonIcon":604,"buttonDescription":551,"emergencyFacts":605,"emergencyButton":621,"emergencyFaqEntries":626},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[606,609,612,615,618],{"title":607,"description":608},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":610,"description":611},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":613,"description":614},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":616,"description":617},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":619,"description":620},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":622,"linkField":623},"Jetzt Notfall-Auftrag auslösen",{"__typename":98,"type":116,"label":12,"link":624,"url":625,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[627,630],{"title":628,"textRich":629},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":628,"textRich":629},{"id":632,"uri":633,"slug":634,"title":635,"enabled":105,"typeHandle":636,"sectionHandle":538,"__typename":637,"sectionHeader":638,"leftBlock":642,"rightBlock":643},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":639,"sectionLabel":635,"align":542,"color":166,"subtitle":640,"description":12,"backgroundImage":641},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]