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Ein Traceroute der Domain oliverorange.ch ergibt folgendes Ergebnis:\u003C\u002Fp>\u003Cpre>\u003Cp>traceroute oliverorange.ch\u003C\u002Fp>\u003Cp>traceroute to oliverorange.ch (149.126.4.12), 64 hops max, 52 byte packets\u003C\u002Fp>\u003Cp> 1  10.71.0.253 (10.71.0.253)  35.094 ms  34.430 ms  33.696 ms\u003C\u002Fp>\u003Cp> 2  ae3-403.zur10.core-backbone.com (5.56.17.193)  34.000 ms  34.663 ms  34.753 ms\u003C\u002Fp>\u003Cp> 3  ae18-2025.fra20.core-backbone.com (5.56.17.25)  169.584 ms  39.243 ms  39.229 ms\u003C\u002Fp>\u003Cp> 4  core-backbone.init7.net (81.95.15.30)  39.714 ms  58.538 ms  39.459 ms\u003C\u002Fp>\u003Cp> 5  r1lon1.core.init7.net (77.109.128.37)  50.753 ms  51.212 ms  49.700 ms\u003C\u002Fp>\u003Cp> 6  r1lon2.core.init7.net (82.197.168.42)  54.363 ms  49.843 ms  49.310 ms\u003C\u002Fp>\u003Cp> 7  r1bsl1.core.init7.net (77.109.128.102)  57.916 ms  68.243 ms  57.960 ms\u003C\u002Fp>\u003Cp> 8  gw-cyon.init7.net (82.197.166.82)  58.248 ms  59.023 ms  58.691 ms\u003C\u002Fp>\u003Cp> 9  cyon-net.ip4.cyon.ch (91.206.25.252)  58.290 ms  58.559 ms  59.462 ms\u003C\u002Fp>\u003Cp>10  s003.cyon.net (149.126.4.12)  59.017 ms  58.664 ms  58.880 ms\u003C\u002Fp>\u003C\u002Fpre>\u003Cp>Jede Zeile entspricht einer Station, welche die Abfrage passiert. Die letzte Station ist unser Server \u003Ccode class=\"inline-code\">s003.cyon.net\u003C\u002Fcode> mit der IP-Adresse \u003Ccode class=\"inline-code\">149.126.4.12\u003C\u002Fcode>. In unserem Beispiel konnte die Domain also erfolgreich bis zum Server zurückverfolgt werden.\u003C\u002Fp>\u003Cp>Klappt diese Abfrage nicht, so kopiere das Ergebnis des Traceroutes als Text oder als \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fscreenshot-bildschirmfoto-erstellen\">Screenshot\u003C\u002Fa> in eine \u003Ca href=\"mailto:mail@cyon.ch\" target=\"_top\" x-cyon-ask-support.email=\"Ausgabe Traceroute\" title=\"E-Mail an Support senden\">E-Mail an uns\u003C\u002Fa> zur Analyse.\u003C\u002Fp>\u003Cp>Gerne erklären wir dir, wie du auf verschiedenen Systemen den Befehl Traceroute durchführen und damit Verbindungsprobleme analysieren zu kannst.\u003C\u002Fp>\u003Ch2>Windows (Microsoft)\u003C\u002Fh2>\u003Cdl>\n  \u003Cdt>1\u003C\u002Fdt>\n  \u003Cdd>Öffne die Suche von Windows und tippe im Suchfeld \u003Ccode>cmd\u003C\u002Fcode> ein.\u003C\u002Fdd>\n  \u003Cdt>2\u003C\u002Fdt>\n  \u003Cdd>Öffne die App «Eingabeaufforderung».\u003C\u002Fdd>\n  \u003Cdt>3\u003C\u002Fdt>\n  \u003Cdd>\n    \u003Cp>In der geöffneten Eingabeaufforderung schreibe folgenden Befehl und drücke anschliessend erneut Enter.\u003C\u002Fp>\n    \u003Cpre>tracert ihredomain.tld\u003C\u002Fpre>\n  \u003C\u002Fdd>\n  \u003Cdt>4\u003C\u002Fdt>\n  \u003Cdd>\n    \u003Cp>Nun werden dir deine Traceroute-Ergebnisse angezeigt. Anstelle eines Domainnames kann der Befehl auch direkt auf eine \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fip-adresse\">IP-Adresse\u003C\u002Fa> angewendet werden, nutze dazu folgende Eingabe:\u003C\u002Fp>\n    \u003Cpre>tracert 123.123.123.123\u003C\u002Fpre>\n  \u003C\u002Fdd>\n\u003C\u002Fdl>\n        \u003Cdiv class=\"callout\">\u003Cp>Solltest du die Fehlermeldung erhalten «Der Befehl tracert ist entweder falsch geschrieben oder konnte nicht gefunden werden.» muss \u003Cstrong>tracert\u003C\u002Fstrong> zuerst aktiviert werden. Eine Anleitung dazu findest du auf der \u003Ca href=\"http:\u002F\u002Fsupport.microsoft.com\u002Fkb\u002F978779\u002Fde\">Supportseite von Microsoft\u003C\u002Fa>. \u003C\u002Fp>\u003C\u002Fdiv>\n      \u003Ch2>macOS (Apple)\u003C\u002Fh2>\u003Cdl>\n  \u003Cdt>1\u003C\u002Fdt>\n  \u003Cdd>Öffne das Dienstprogramm «Terminal».\u003C\u002Fdd>\n  \u003Cdt>2\u003C\u002Fdt>\n  \u003Cdd>\n    \u003Cp>Gib folgenden Befehl ein und drücke anschliessend Enter.\u003C\u002Fp>\n    \u003Cpre>traceroute ihredomain.tld\u003C\u002Fpre>\n  \u003C\u002Fdd>\n\u003C\u002Fdl>\u003Ch2>Linux\u003C\u002Fh2>\u003Cdl> \n  \u003Cdt>1\u003C\u002Fdt>\n  \u003Cdd>Öffne die Konsole des Betriebsystems.\u003C\u002Fdd>\n  \u003Cdt>2\u003C\u002Fdt>\n  \u003Cdd>\n    \u003Cp>Gib folgenden Befehl ein und drücke anschliessend Enter.\u003C\u002Fp>\n    \u003Cpre>traceroute ihreDomain.tld\u003C\u002Fpre>\n  \u003C\u002Fdd>\n\u003C\u002Fdl>","[\"5b4377612c7d3a099f2e534f\",\"5b2a1d4f0428632c466b1a49\"]","[\"5f29021004286342d763b290\",\"5bb209612c7d3a04dd5b248c\",\"5acdc47d2c7d3a0e936734b3\",\"5d945f1504286364bc8fd1ef\",\"5c515c862c7d3a66e32dc9f9\"]","[\"intern_steps\",\"intern_subject\"]","Kann die Verbindung deiner Domain mit dem Webserver nicht aufgebaut werden? Über einen Traceroute kannst du allfällige Verbindungsprobleme eingrenzen und sehen, bei welchem Knoten diese stecken bleibt.«Traceroute» ist eine Funktion, welche über die…",false,[422,426,430,434,438],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"fehler-beim-aufrufen-einer-domain","Fehler beim Aufrufen einer Domain","Du hast eine Domain registriert, erhältst beim Aufruf jedoch die Fehlermeldung «Domain nicht eingerichtet»? Wir beschreiben zwei mögliche Ursachen und die entsprechenden Lösungen.Hast du deine Domain erst vor Kurzem registriert, beachte, dass es…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"domain-ist-nicht-erreichbar","Domain ist nicht erreichbar","Du hast vor Kurzem eine neue Domain registriert, kannst sie aber nicht aufrufen, obwohl alles korrekt eingerichtet ist? Beachte, dass es einige Stunden dauern kann, bis die zugehörige Registrationsstelle (Registry) deine Domain aufgeschaltet hat.…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"dns-cache-loschen","DNS-Cache löschen","Die Informationen im DNS werden auf deinem Computer für ein paar Stunden zwischengespeichert. Dieser Zwischenspeicher kann geleert werden. DNS-Informationen werden auch auf deinem Modem, im Router und bei allen Internet-Knotenpunkten…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"fehler-auf-der-website-nach-weiterleitung-auf-https","Fehler auf der Website nach Weiterleitung auf HTTPS","Hast du vor Kurzem SSL aktiviert und eine Weiterleitung auf HTTPS erstellt? Erhältst du nun Fehler auf deiner Seite oder Inhalt welcher nicht korrekt dargestellt wird?In diesem Fall sind wahrscheinlich noch Inhalte über eine unverschlüsselte…",{"helpscoutSlug":439,"helpscoutName":440,"excerpt":441},"kommandozeile","Kommandozeile","Die Kommandozeile, auch Command-Line Interface (CLI) genannt, ist eine textbasierte Ein-\u002FAusgabe-Schnittstelle deines Computers\u002FServers. In der Kommandozeile können Befehle in Textform eingegeben werden, um den Computer zu steuern oder um Dateien zu…",[443,446],{"helpscoutSlug":444,"helpscoutName":445},"28domain-technische-fragen-zu-domains","208_domain: Technische Fragen zu Domains",{"helpscoutSlug":447,"helpscoutName":448},"315website-technische-fragen-zum-webhosting","315_website: Technische Fragen zum Webhosting",[450,484,518],{"id":451,"uri":452,"slug":453,"title":454,"enabled":35,"typeHandle":455,"sectionHandle":456,"__typename":457,"color":458,"textRich":459,"buttonSimple":460,"singleImage":471},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":461,"linkField":462},"E-Mail-Zauberer starten",{"__typename":27,"type":28,"label":12,"link":463,"url":464,"urlSuffix":12,"entry":465},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":466,"uri":467,"slug":468,"title":137,"enabled":35,"typeHandle":469,"sectionHandle":469,"__typename":470},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[472],{"id":473,"url":474,"mediumUrl":475,"smallUrl":476,"originalUrl":477,"width":478,"height":479,"title":480,"alt":12,"kind":481,"extension":482,"caption":12,"nameTags":483},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":485,"uri":486,"slug":487,"title":488,"enabled":35,"typeHandle":455,"sectionHandle":456,"__typename":457,"color":458,"textRich":489,"buttonSimple":490,"singleImage":494},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":491,"linkField":492},"Jetzt ohne Doppelkosten wechseln",{"__typename":27,"type":28,"label":12,"link":71,"url":72,"urlSuffix":12,"entry":493},{"id":74,"uri":75,"slug":76,"title":69,"enabled":35,"typeHandle":66,"sectionHandle":37,"__typename":67},[495],{"id":496,"url":497,"mediumUrl":498,"smallUrl":499,"originalUrl":500,"width":501,"height":501,"title":502,"alt":17,"kind":481,"extension":482,"caption":12,"nameTags":503},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[504,512],{"id":505,"title":506,"fullName":506,"role":507,"desktopX":508,"desktopY":509,"mobileX":510,"mobileY":511},"1925","Scharon","Customer Support",30,65,10,70,{"id":513,"title":514,"fullName":514,"role":507,"desktopX":515,"desktopY":516,"mobileX":517,"mobileY":517},"1926","Gabriel",67,60,50,{"id":519,"uri":520,"slug":521,"title":522,"enabled":35,"typeHandle":523,"sectionHandle":456,"__typename":524,"color":334,"textRich":525,"buttonSimple":526},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":527,"linkField":528},"Jetzt Newsletter abonnieren",{"__typename":27,"type":125,"label":12,"link":529,"url":530,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[532,631],{"id":533,"uri":534,"slug":535,"title":536,"enabled":35,"typeHandle":537,"sectionHandle":538,"__typename":539,"sectionHeader":540,"supportContactMethods":546},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":541,"sectionLabel":129,"align":542,"color":543,"subtitle":544,"description":12,"backgroundImage":545},"headset","center","orange","Wähle den für dich passenden Kanal",[],[547,579,601],{"__typename":548,"title":549,"buttonIcon":550,"buttonDescription":551,"contentType":550,"contentTitle":552,"contentDescription":553,"contentButton":554,"image":560},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":555,"linkField":556},"mail@cyon.ch",{"__typename":27,"type":557,"label":12,"link":558,"url":559,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[561],{"id":562,"url":563,"mediumUrl":564,"smallUrl":565,"originalUrl":566,"width":567,"height":568,"title":569,"alt":17,"kind":481,"extension":482,"caption":12,"nameTags":570},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[571,577],{"id":572,"title":506,"fullName":506,"role":573,"desktopX":574,"desktopY":575,"mobileX":576,"mobileY":516},"1585","Customer Care Specialist",25,55,8,{"id":578,"title":514,"fullName":514,"role":573,"desktopX":515,"desktopY":516,"mobileX":517,"mobileY":517},"1586",{"__typename":548,"title":580,"buttonIcon":581,"buttonDescription":551,"contentType":581,"contentTitle":582,"contentDescription":583,"contentButton":584,"image":590},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":585,"linkField":586},"+41 61 588 15 15",{"__typename":27,"type":587,"label":12,"link":588,"url":589,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[591],{"id":592,"url":593,"mediumUrl":594,"smallUrl":595,"originalUrl":596,"width":597,"height":598,"title":599,"alt":12,"kind":481,"extension":482,"caption":12,"nameTags":600},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":602,"title":603,"buttonIcon":604,"buttonDescription":551,"emergencyFacts":605,"emergencyButton":621,"emergencyFaqEntries":626},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[606,609,612,615,618],{"title":607,"description":608},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":610,"description":611},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":613,"description":614},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":616,"description":617},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":619,"description":620},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":622,"linkField":623},"Jetzt Notfall-Auftrag auslösen",{"__typename":27,"type":125,"label":12,"link":624,"url":625,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[627,630],{"title":628,"textRich":629},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":628,"textRich":629},{"id":632,"uri":633,"slug":634,"title":635,"enabled":35,"typeHandle":636,"sectionHandle":538,"__typename":637,"sectionHeader":638,"leftBlock":642,"rightBlock":643},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":639,"sectionLabel":635,"align":542,"color":403,"subtitle":640,"description":12,"backgroundImage":641},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]