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Sie prägt, wie dein Projekt wahrgenommen wird, welche Zielgruppe du erreichst und wie klar dein Auftritt positioniert ist. 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Wir versenden die Rechnung maximal zwei Wochen nach der Verlängerung eines Produkts an die hinterlegte E-Mail-Adresse (PDF via E-Mail) oder per B-Post an die hinterlegte Anschrift (Papierrechnung). Wir fassen dabei alle Produkte zusammen, welche in dieser Zeit verlängert wurden.\u003C\u002Fp>\u003Cdiv class=\"callout\">\u003Cp>Für Rechnungsadressen ausserhalb der Schweiz steht die Versandmethode «Papierrechnung» und die Zahlung per Bank nicht zur Verfügung, da unser System diese Zahlungen nicht automatisch verarbeiten kann. Wir stellen in diesem Fall die Rechnung per E-Mail zu. Der offene Betrag kann bequem über das my.cyon mit einer der zur Verfügung stehenden \u003Ca href=\"https:\u002F\u002Fwww.cyon.ch\u002Fsupport\u002Fa\u002Fzahlungsmoglichkeiten#rechnung-im-mycyon-bezahlen\" target=\"_self\">Zahlungsmöglichkeiten\u003C\u002Fa> beglichen werden.\u003C\u002Fp>\u003C\u002Fdiv>\u003Ch2 id=\"Versandart-ndern-gzkCS\">Versandart ändern\u003C\u002Fh2>\u003Cp>Die Versandart wird bei der Bestellung definiert, wobei der Versand per E-Mail als Standard eingestellt ist. Du kannst diese Einstellung jederzeit im \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002F\" target=\"_self\">my.cyon\u003C\u002Fa>-Konto anpassen.\u003C\u002Fp>\u003Cdl>\n  \u003Cdt>1\u003C\u002Fdt>\n  \u003Cdd>Melde dich im \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\">my.cyon\u003C\u002Fa> an und wähle das Menü \u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fclientdata\u002Ffinance\">«Finanzen»\u003C\u002Fa>.\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource type=\"image\u002Favif\" srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_startseite_menu-finanzen.avif\">\n        \u003Csource type=\"image\u002Fwebp\" srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_startseite_menu-finanzen.webp\">\n        \u003Cimg alt=\"Menü «Finanzen» im my.cyon\" src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fl\u002Fmycyon_startseite_menu-finanzen.png\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Menü «Finanzen» im my.cyon\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n  \u003Cdt>2\u003C\u002Fdt>\n  \u003Cdd>Klicke links auf «Einstellungen» und anschliessend bei «Versandmethode» auf «Ändern».\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fversandarten-von-rechnungen02.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fversandarten-von-rechnungen02.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fversandarten-von-rechnungen02.png\" alt=\"Einstellungen für Rechnungsversand\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Einstellungen für Rechnungsversand\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n  \u003Cdt>3\u003C\u002Fdt>\n  \u003Cdd>Wähle nun die gewünschte Versandart und bestätigen die Auswahl mit «Versandart ändern». Zukünftige Rechnungen werden mit der neu gewählten Versandart versandt.\n    \u003Cfigure>\n      \u003Cpicture>\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fversandarten-von-rechnungen03.avif\" type=\"image\u002Favif\">\n        \u003Csource srcset=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fversandarten-von-rechnungen03.webp\" type=\"image\u002Fwebp\">\n        \u003Cimg src=\"https:\u002F\u002Fmedia.cyon.ch\u002Fsup\u002Fa\u002Fversandarten-von-rechnungen03.png\" alt=\"Rechnungsversand ändern\">\n      \u003C\u002Fpicture>\n      \u003Cfigcaption>Rechnungsversand ändern\u003C\u002Ffigcaption>\n    \u003C\u002Ffigure>\n  \u003C\u002Fdd>\n\u003C\u002Fdl>","5b43784c0428630abc0bd991","[\"568117189033603f7da2b9f4\",\"5cb6f58b2c7d3a07c44a1d50\",\"5cb6f0580428631d263c3cd9\",\"5ca4a8522c7d3a154461b5ba\",\"5c35f71104286304a71e085c\"]","[\"intern_steps\",\"intern_img\"]","Für Rechnungsadressen in der Schweiz stehen bei uns als Versandarten «PDF via E-Mail» oder «Papierrechnung» zur Verfügung. Wir versenden die Rechnung maximal zwei Wochen nach der Verlängerung eines Produkts an die hinterlegte E-Mail-Adresse (PDF via…",false,[422,426,430,434,438],{"helpscoutSlug":423,"helpscoutName":424,"excerpt":425},"meine-hinterlegte-e-mailadresse-ist-nicht-mehr-gultig","Meine hinterlegte E-Mail-Adresse ist nicht mehr gültig","Sämtliche Informationen, welche du von uns erhältst, gelangen via E-Mail an dich. Es ist daher sehr wichtig, dass du stets eine aktuelle E-Mail-Adresse eingetragen hast. Falls die hinterlegte E-Mail-Adresse nicht mehr aktuell ist, kannst du diese im…",{"helpscoutSlug":427,"helpscoutName":428,"excerpt":429},"mehrere-rechnungen-mit-einer-zahlung-begleichen","Mehrere Rechnungen mit einer Zahlung begleichen","Du kannst mit Hilfe jeder unserer Rechnungen einen beliebigen Betrag einzahlen, der höher als der Aufgedruckte ist. Unser System erkennt die Differenz automatisch und schreibt den zusätzlichen Betrag deinem my.cyon-Konto gut. Wird nun eine neue…",{"helpscoutSlug":431,"helpscoutName":432,"excerpt":433},"rechnung-mit-falscher-anschrift-korrigieren","Rechnung mit falscher Anschrift korrigieren","Hast du beim Erhalt einer Rechnung festgestellt, dass die Rechnungsadresse nicht mehr aktuell ist? Oder sollte die Rechnung direkt an die Buchhaltungsabteilung adressiert werden? Wenn die Rechnung noch nicht beglichen ist, kann die Anschrift direkt…",{"helpscoutSlug":435,"helpscoutName":436,"excerpt":437},"rechnung-im-my-cyon-bezahlen","Rechnung im my.cyon bezahlen","Du hast jederzeit eine Übersicht aller Rechnungen im my.cyon im Menü «Finanzen». Dort können die einzelnen Rechnungen direkt beglichen werden oder, falls mehrere Rechnung offen sind, der Gesamtbetrag überwiesen werden. 1 Melde dich im my.cyon an und…",{"helpscoutSlug":439,"helpscoutName":440,"excerpt":441},"technischen-kontakt-rechnungskontakt-eintragen","Technischen Kontakt\u002FRechnungskontakt eintragen","Möchtest du für eine Domain oder ein Webhosting jemanden als technischen Kontakt eintragen? Oder möchtest du die Rechnungen direkt an die Buchhaltungsabteilung adressieren? Dieser Artikel beschreibt, wie du diese Rollen über das my.cyon einstellen…",[443],{"helpscoutSlug":444,"helpscoutName":445},"56admin-rechnungen-und-finanzen","506_admin: Rechnungen und Finanzen",[447,481,515],{"id":448,"uri":449,"slug":450,"title":451,"enabled":35,"typeHandle":452,"sectionHandle":453,"__typename":454,"color":455,"textRich":456,"buttonSimple":457,"singleImage":468},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":458,"linkField":459},"E-Mail-Zauberer starten",{"__typename":27,"type":28,"label":12,"link":460,"url":461,"urlSuffix":12,"entry":462},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":463,"uri":464,"slug":465,"title":137,"enabled":35,"typeHandle":466,"sectionHandle":466,"__typename":467},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[469],{"id":470,"url":471,"mediumUrl":472,"smallUrl":473,"originalUrl":474,"width":475,"height":476,"title":477,"alt":12,"kind":478,"extension":479,"caption":12,"nameTags":480},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":482,"uri":483,"slug":484,"title":485,"enabled":35,"typeHandle":452,"sectionHandle":453,"__typename":454,"color":455,"textRich":486,"buttonSimple":487,"singleImage":491},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":488,"linkField":489},"Jetzt ohne Doppelkosten wechseln",{"__typename":27,"type":28,"label":12,"link":71,"url":72,"urlSuffix":12,"entry":490},{"id":74,"uri":75,"slug":76,"title":69,"enabled":35,"typeHandle":66,"sectionHandle":37,"__typename":67},[492],{"id":493,"url":494,"mediumUrl":495,"smallUrl":496,"originalUrl":497,"width":498,"height":498,"title":499,"alt":17,"kind":478,"extension":479,"caption":12,"nameTags":500},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[501,509],{"id":502,"title":503,"fullName":503,"role":504,"desktopX":505,"desktopY":506,"mobileX":507,"mobileY":508},"1925","Scharon","Customer Support",30,65,10,70,{"id":510,"title":511,"fullName":511,"role":504,"desktopX":512,"desktopY":513,"mobileX":514,"mobileY":514},"1926","Gabriel",67,60,50,{"id":516,"uri":517,"slug":518,"title":519,"enabled":35,"typeHandle":520,"sectionHandle":453,"__typename":521,"color":279,"textRich":522,"buttonSimple":523},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":524,"linkField":525},"Jetzt Newsletter abonnieren",{"__typename":27,"type":125,"label":12,"link":526,"url":527,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[529,628],{"id":530,"uri":531,"slug":532,"title":533,"enabled":35,"typeHandle":534,"sectionHandle":535,"__typename":536,"sectionHeader":537,"supportContactMethods":543},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":538,"sectionLabel":129,"align":539,"color":540,"subtitle":541,"description":12,"backgroundImage":542},"headset","center","orange","Wähle den für dich passenden Kanal",[],[544,576,598],{"__typename":545,"title":546,"buttonIcon":547,"buttonDescription":548,"contentType":547,"contentTitle":549,"contentDescription":550,"contentButton":551,"image":557},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":552,"linkField":553},"mail@cyon.ch",{"__typename":27,"type":554,"label":12,"link":555,"url":556,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[558],{"id":559,"url":560,"mediumUrl":561,"smallUrl":562,"originalUrl":563,"width":564,"height":565,"title":566,"alt":17,"kind":478,"extension":479,"caption":12,"nameTags":567},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[568,574],{"id":569,"title":503,"fullName":503,"role":570,"desktopX":571,"desktopY":572,"mobileX":573,"mobileY":513},"1585","Customer Care Specialist",25,55,8,{"id":575,"title":511,"fullName":511,"role":570,"desktopX":512,"desktopY":513,"mobileX":514,"mobileY":514},"1586",{"__typename":545,"title":577,"buttonIcon":578,"buttonDescription":548,"contentType":578,"contentTitle":579,"contentDescription":580,"contentButton":581,"image":587},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":582,"linkField":583},"+41 61 588 15 15",{"__typename":27,"type":584,"label":12,"link":585,"url":586,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[588],{"id":589,"url":590,"mediumUrl":591,"smallUrl":592,"originalUrl":593,"width":594,"height":595,"title":596,"alt":12,"kind":478,"extension":479,"caption":12,"nameTags":597},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":599,"title":600,"buttonIcon":601,"buttonDescription":548,"emergencyFacts":602,"emergencyButton":618,"emergencyFaqEntries":623},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[603,606,609,612,615],{"title":604,"description":605},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":607,"description":608},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":610,"description":611},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":613,"description":614},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":616,"description":617},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":619,"linkField":620},"Jetzt Notfall-Auftrag auslösen",{"__typename":27,"type":125,"label":12,"link":621,"url":622,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[624,627],{"title":625,"textRich":626},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":625,"textRich":626},{"id":629,"uri":630,"slug":631,"title":632,"enabled":35,"typeHandle":633,"sectionHandle":535,"__typename":634,"sectionHeader":635,"leftBlock":639,"rightBlock":640},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":636,"sectionLabel":632,"align":539,"color":349,"subtitle":637,"description":12,"backgroundImage":638},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]