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Du kannst die Benennung deines Webhostings jederzeit anpassen, indem du deinem Webhosting einen neuen, individuellen…",{"id":463,"helpscoutSlug":464,"helpscoutStatus":438,"helpscoutName":465,"helpscoutViewCount":466,"helpscoutCategories":417,"excerpt":467},"339","rechnung-in-anderer-wahrung-begleichen","Rechnung in anderer Währung begleichen",835,"Unsere Rechnungen stellen wir in Schweizer Franken, Euro, Dollar und britischem Pfund aus. Die auf der Rechnung ausgewiesene Währung ist abhängig von der Postanschrift des Hauptkontakts.Aktuell ist es nicht möglich, die Währung zu wechseln. Wenn die…",{"id":469,"helpscoutSlug":470,"helpscoutStatus":438,"helpscoutName":471,"helpscoutViewCount":472,"helpscoutCategories":417,"excerpt":473},"347","rechnung-im-my-cyon-bezahlen","Rechnung im my.cyon bezahlen",763,"Du hast jederzeit eine Übersicht aller Rechnungen im my.cyon im Menü «Finanzen». 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Wenn die Rechnung noch nicht beglichen ist, kann die Anschrift direkt…",{"id":482,"helpscoutSlug":483,"helpscoutStatus":438,"helpscoutName":484,"helpscoutViewCount":485,"helpscoutCategories":417,"excerpt":486},"387","guthaben-auszahlen","Guthaben auszahlen",569,"Hast du eine Rechnung aus Versehen doppelt beglichen oder hast du Guthaben von erfolgreichen Vermittlungen? Sobald dein Konto ein Guthaben von über CHF 50.00 ausweist, kannst du eine Auszahlung anfordern. Gehe dazu wie folgt vor: 1 Melde dich im…",{"id":488,"helpscoutSlug":489,"helpscoutStatus":438,"helpscoutName":490,"helpscoutViewCount":491,"helpscoutCategories":417,"excerpt":492},"400","zahlung-per-iban","Zahlung per IBAN",511,"Zahlungen über die die IBAN können wir nicht entgegennehmen, da wir diese nicht automatisch deinem my.cyon-Konto beziehungsweise deiner Rechnung zuordnen können. Für die automatische Verarbeitung benötigen wir die Referenznummer, welche dir auf der…",{"id":494,"helpscoutSlug":495,"helpscoutStatus":438,"helpscoutName":496,"helpscoutViewCount":497,"helpscoutCategories":417,"excerpt":498},"437","mehrere-rechnungen-mit-einer-zahlung-begleichen","Mehrere Rechnungen mit einer Zahlung begleichen",362,"Du kannst mit Hilfe jeder unserer Rechnungen einen beliebigen Betrag einzahlen, der höher als der Aufgedruckte ist. Unser System erkennt die Differenz automatisch und schreibt den zusätzlichen Betrag deinem my.cyon-Konto gut. Wird nun eine neue…",{"id":500,"helpscoutSlug":501,"helpscoutStatus":438,"helpscoutName":502,"helpscoutViewCount":503,"helpscoutCategories":417,"excerpt":504},"486","ich-habe-schwierigkeiten-die-rechnung-bis-zum-falligkeitsdatum-zu-begleichen","Ich habe Schwierigkeiten, die Rechnung bis zum Fälligkeitsdatum zu begleichen",186,"Bist du für längere Zeit in den Ferien und nicht erreichbar oder bist du zur Zeit in einer schwierigen finanziellen Situation? Wende dich in diesem Fall bitte an uns, damit wir gemeinsam eine Lösung finden können.Wenn du dich im Voraus meldest,…",{"id":506,"helpscoutSlug":507,"helpscoutStatus":438,"helpscoutName":508,"helpscoutViewCount":509,"helpscoutCategories":510,"excerpt":511},"502","mehrwertsteuer","Mehrwertsteuer",137,"[\"5b43784c0428630abc0bd991\",\"5b2a11f02c7d3a0fa9a333cf\"]","Privatpersonen und Firmen ohne Umsatzsteuer-Identifikationsnummer (UID) mit Wohnsitz in einem EU-Land verrechnen wir die Mehrwertsteuer des jeweiligen Landes und führen diese direkt an das entsprechende Land ab. Firmen mit Sitz in der EU sowie einer…",{"id":513,"helpscoutSlug":514,"helpscoutStatus":438,"helpscoutName":515,"helpscoutViewCount":385,"helpscoutCategories":417,"excerpt":516},"574","originalrechnung-herunterladen","Originalrechnung herunterladen","Rechnungen können verlegt oder vergessen werden. Das kann allen passieren, und dafür haben wir Verständnis. Dies kann aber dazu führen, dass man erst die Zahlungserinnerung sieht, und dann die Buchhaltung die Originalrechnung zur Ablage verlangt.Du…",{"id":518,"helpscoutSlug":519,"helpscoutStatus":438,"helpscoutName":520,"helpscoutViewCount":521,"helpscoutCategories":522,"excerpt":523},"595","qr-rechnung","QR-Rechnung",0,"[\"5b2a11f02c7d3a0fa9a333cf\",\"5b43784c0428630abc0bd991\"]","Im Juni 2020 wurde in der Schweiz die QR-Rechnung eingeführt, welche die roten (ES) und orangen (ESR) Einzahlungsscheine Ende 2022 abgelöst hatte. Die neuen Rechnungen unterstützen die Digitalisierung des Zahlungsverkehrs und erleichtern somit das…",{"id":525,"helpscoutSlug":526,"helpscoutStatus":438,"helpscoutName":527,"helpscoutViewCount":521,"helpscoutCategories":417,"excerpt":528},"618","zahlungsmittel-hinterlegen","Zahlungsmittel hinterlegen","Möchtest du dir das mühsame Abtippen der Angaben deiner Kreditkarte ersparen? Du kannst im my.cyon Zahlungsmittel hinterlegen und diese anschliessend mit nur einem Klick zur Zahlung deiner Rechnungen verwenden.Hinterlegte Zahlungsmittel werden…",[530,564,598],{"id":531,"uri":532,"slug":533,"title":534,"enabled":35,"typeHandle":535,"sectionHandle":536,"__typename":537,"color":538,"textRich":539,"buttonSimple":540,"singleImage":551},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":541,"linkField":542},"E-Mail-Zauberer starten",{"__typename":27,"type":28,"label":12,"link":543,"url":544,"urlSuffix":12,"entry":545},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":546,"uri":547,"slug":548,"title":137,"enabled":35,"typeHandle":549,"sectionHandle":549,"__typename":550},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[552],{"id":553,"url":554,"mediumUrl":555,"smallUrl":556,"originalUrl":557,"width":558,"height":559,"title":560,"alt":12,"kind":561,"extension":562,"caption":12,"nameTags":563},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":565,"uri":566,"slug":567,"title":568,"enabled":35,"typeHandle":535,"sectionHandle":536,"__typename":537,"color":538,"textRich":569,"buttonSimple":570,"singleImage":574},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":571,"linkField":572},"Jetzt ohne Doppelkosten wechseln",{"__typename":27,"type":28,"label":12,"link":71,"url":72,"urlSuffix":12,"entry":573},{"id":74,"uri":75,"slug":76,"title":69,"enabled":35,"typeHandle":66,"sectionHandle":37,"__typename":67},[575],{"id":576,"url":577,"mediumUrl":578,"smallUrl":579,"originalUrl":580,"width":581,"height":581,"title":582,"alt":17,"kind":561,"extension":562,"caption":12,"nameTags":583},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[584,592],{"id":585,"title":586,"fullName":586,"role":587,"desktopX":588,"desktopY":589,"mobileX":590,"mobileY":591},"1925","Scharon","Customer Support",30,65,10,70,{"id":593,"title":594,"fullName":594,"role":587,"desktopX":595,"desktopY":596,"mobileX":597,"mobileY":597},"1926","Gabriel",67,60,50,{"id":599,"uri":600,"slug":601,"title":602,"enabled":35,"typeHandle":603,"sectionHandle":536,"__typename":604,"color":279,"textRich":605,"buttonSimple":606},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":607,"linkField":608},"Jetzt Newsletter abonnieren",{"__typename":27,"type":125,"label":12,"link":609,"url":610,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[612,711],{"id":613,"uri":614,"slug":615,"title":616,"enabled":35,"typeHandle":617,"sectionHandle":618,"__typename":619,"sectionHeader":620,"supportContactMethods":626},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":621,"sectionLabel":129,"align":622,"color":623,"subtitle":624,"description":12,"backgroundImage":625},"headset","center","orange","Wähle den für dich passenden Kanal",[],[627,659,681],{"__typename":628,"title":629,"buttonIcon":630,"buttonDescription":631,"contentType":630,"contentTitle":632,"contentDescription":633,"contentButton":634,"image":640},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":635,"linkField":636},"mail@cyon.ch",{"__typename":27,"type":637,"label":12,"link":638,"url":639,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[641],{"id":642,"url":643,"mediumUrl":644,"smallUrl":645,"originalUrl":646,"width":647,"height":648,"title":649,"alt":17,"kind":561,"extension":562,"caption":12,"nameTags":650},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[651,657],{"id":652,"title":586,"fullName":586,"role":653,"desktopX":654,"desktopY":655,"mobileX":656,"mobileY":596},"1585","Customer Care Specialist",25,55,8,{"id":658,"title":594,"fullName":594,"role":653,"desktopX":595,"desktopY":596,"mobileX":597,"mobileY":597},"1586",{"__typename":628,"title":660,"buttonIcon":661,"buttonDescription":631,"contentType":661,"contentTitle":662,"contentDescription":663,"contentButton":664,"image":670},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":665,"linkField":666},"+41 61 588 15 15",{"__typename":27,"type":667,"label":12,"link":668,"url":669,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[671],{"id":672,"url":673,"mediumUrl":674,"smallUrl":675,"originalUrl":676,"width":677,"height":678,"title":679,"alt":12,"kind":561,"extension":562,"caption":12,"nameTags":680},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":682,"title":683,"buttonIcon":684,"buttonDescription":631,"emergencyFacts":685,"emergencyButton":701,"emergencyFaqEntries":706},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[686,689,692,695,698],{"title":687,"description":688},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":690,"description":691},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":693,"description":694},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":696,"description":697},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":699,"description":700},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":702,"linkField":703},"Jetzt Notfall-Auftrag auslösen",{"__typename":27,"type":125,"label":12,"link":704,"url":705,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[707,710],{"title":708,"textRich":709},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":708,"textRich":709},{"id":712,"uri":713,"slug":714,"title":715,"enabled":35,"typeHandle":716,"sectionHandle":618,"__typename":717,"sectionHeader":718,"leftBlock":722,"rightBlock":723},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":719,"sectionLabel":715,"align":622,"color":349,"subtitle":720,"description":12,"backgroundImage":721},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]