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Folgende Schritte beschreiben, wie du das Passwort neu setzen kannst.Du kennst das Passwort deiner E-Mail-Adresse nicht mehr und die…",{"id":444,"helpscoutSlug":445,"helpscoutStatus":438,"helpscoutName":446,"helpscoutViewCount":447,"helpscoutCategories":448,"excerpt":449},"55","phishing","Phishing",11954,"[\"5b2a1b332c7d3a0fa9a33460\",\"5b2a1b4a0428632c466b1a1e\"]","Was ist Phishing und wie schütze ich mich davor? Eine Phishing-E-Mail macht den Anschein, von einem vertrauten Dienst wie cyon zu stammen. Dahinter stecken Cyberkriminelle, welche versuchen, dich unter Druck zu setzen. Schlussendlich wollen die…",{"id":451,"helpscoutSlug":452,"helpscoutStatus":438,"helpscoutName":453,"helpscoutViewCount":454,"helpscoutCategories":455,"excerpt":456},"150","limit-fur-den-versand-von-e-mails","Limit für den Versand von E-Mails",4404,"[\"5b2a1b260428632c466b1a13\",\"5b2a1b4a0428632c466b1a1e\",\"5b2a11f02c7d3a0fa9a333cf\"]","Beim Versand von E-Mails gilt das Limit von 100 E-Mails pro Stunde und pro E-Mail-Adresse. Diese Massnahme schützt unsere Server vor ungewolltem Spam-Versand und soll verhindern, dass unsere Server auf einer RBL landen.Das Limit ist so festgesetzt,…",{"id":458,"helpscoutSlug":459,"helpscoutStatus":438,"helpscoutName":460,"helpscoutViewCount":461,"helpscoutCategories":462,"excerpt":463},"198","zugriff-auf-meine-e-mails-uber-den-browser","Zugriff auf meine E-Mails über den Browser",2670,"[\"5b2a1b3e0428632c466b1a1c\",\"5b2a1b4a0428632c466b1a1e\"]","Du bist unterwegs und möchtest auf deine E-Mails zugreifen? Du hast zurzeit keinen Zugriff auf deinen Computer, auf welchem deine E-Mail-Adresse eingerichtet ist, möchtest aber dringend eine E-Mail schreiben? Du hast mit dem cyon-Webmail über den…",{"id":465,"helpscoutSlug":466,"helpscoutStatus":438,"helpscoutName":467,"helpscoutViewCount":468,"helpscoutCategories":469,"excerpt":470},"202","kalender-funktion-bei-cyon","Kalender-Funktion bei cyon",2521,"[\"5b2a1b4a0428632c466b1a1e\",\"5b2a1afb2c7d3a0fa9a3345e\"]","Du möchtest neben deinen E-Mails auch noch den Kalender und\u002Foder deine Kontakte synchronisieren? In diesem Fall handelt es sich um Groupware- oder Exchange-Funktionen, welche wir bei cyon nicht anbieten.Es gibt zahlreiche…",{"id":472,"helpscoutSlug":473,"helpscoutStatus":438,"helpscoutName":474,"helpscoutViewCount":475,"helpscoutCategories":476,"excerpt":477},"222","speicherbelegung-uberprufenspeicherplatz-bereinigen","Speicherbelegung überprüfen\u002FSpeicherplatz bereinigen",2164,"[\"5b2a1b4a0428632c466b1a1e\",\"5b4377532c7d3a099f2e534d\"]","Nähert sich der Speicherplatz deines Webhostings der Kapazitätsgrenze oder ist diese bereits überschritten? Wir beschreiben in diesem Artikel, wie du herausfindest, welche Daten viel Speicherplatz benötigen, und geben Tipps, wie du diese bereinigen…",{"id":479,"helpscoutSlug":480,"helpscoutStatus":438,"helpscoutName":481,"helpscoutViewCount":482,"helpscoutCategories":417,"excerpt":483},"285","groupware-nutzen-mit-einem-cyon-webhosting","Groupware nutzen mit einem cyon-Webhosting",1309,"Du möchtest neben deinen E-Mails auch noch den Kalender, Kontakte und\u002Foder Dokumente und Dateien synchronisieren? In diesem Fall handelt es sich um Groupware- oder Exchange-Funktionen, welche wir bei cyon nicht anbieten. Du kannst jedoch für deine…",{"id":485,"helpscoutSlug":486,"helpscoutStatus":438,"helpscoutName":487,"helpscoutViewCount":488,"helpscoutCategories":489,"excerpt":490},"288","empfehlungen-fur-den-versand-von-newslettern","Empfehlungen für den Versand von Newslettern",1263,"[\"5b2a1b260428632c466b1a13\",\"5b2a1b4a0428632c466b1a1e\"]","Beim Versand von Newslettern solltest du einige Dinge beachten, damit deine E-Mail-Adresse nicht fälschlicherweise auf einer Spam-Liste landet. Wir haben die wichtigsten Punkte zusammengestellt, die du für einen erfolgreichen Newsletter-Versand…",{"id":492,"helpscoutSlug":493,"helpscoutStatus":438,"helpscoutName":494,"helpscoutViewCount":495,"helpscoutCategories":489,"excerpt":496},"327","newsletter-uber-mein-webhosting-versenden","Newsletter über mein Webhosting versenden",906,"Grundsätzlich steht dem Versand von Newslettern nichts im Wege. Es gilt jedoch einige Dinge zu beachten, damit dein Newsletter nicht fälschlicherweise als Spam erkannt wird oder dieser in sogenannten Spamfallen landet.Kein Massenmail über ein…",{"id":498,"helpscoutSlug":499,"helpscoutStatus":438,"helpscoutName":500,"helpscoutViewCount":501,"helpscoutCategories":502,"excerpt":503},"352","unser-pgp-schlussel","Unser PGP-Schlüssel",738,"[\"5b2a1b4a0428632c466b1a1e\",\"5b2a1b540428632c466b1a21\"]","Du möchtest uns ein SSL-Zertifikat verschlüsselt zukommen lassen? Oder du teilst uns ein Passwort zu deinem CMS mit? Mit nachfolgendem PGP-Schlüssel kannst du uns eine verschlüsselte E-Mail zukommen lassen. Mit dem Fingerprint kannst du…",{"id":505,"helpscoutSlug":506,"helpscoutStatus":438,"helpscoutName":507,"helpscoutViewCount":508,"helpscoutCategories":509,"excerpt":510},"359","backup-eines-e-mail-kontos-erstellen-und-zuruckspielen","Backup eines E-Mail-Kontos erstellen und zurückspielen",712,"[\"5b2a1b4a0428632c466b1a1e\",\"5b2a1b3e0428632c466b1a1c\",\"5b4376920428630abc0bd96b\"]","Möchtest du ein Backup all deiner Nachrichten erstellen oder möchtest du Speicherplatz deines E-Mail-Kontos freimachen und gewisse Nachrichten archivieren? Wir beschreiben dir, wie du E-Mails aus dem Webmail als Backup herunterladen kannst oder wie…",{"id":512,"helpscoutSlug":513,"helpscoutStatus":438,"helpscoutName":514,"helpscoutViewCount":515,"helpscoutCategories":516,"excerpt":517},"411","e-mails-archivieren","E-Mails archivieren",473,"[\"5b2a1b4a0428632c466b1a1e\",\"5b2a1b3e0428632c466b1a1c\"]","Quillt dein Posteingang über und du verlierst die Übersicht, möchtest aber beantwortete Nachrichten trotzdem nicht einfach löschen? Das Zauberwort heisst «Archivierung». Du legst dabei bearbeitete Nachrichten in einem Ordner ab, ähnlich zu Akten in…",{"id":519,"helpscoutSlug":520,"helpscoutStatus":438,"helpscoutName":521,"helpscoutViewCount":522,"helpscoutCategories":523,"excerpt":524},"450","catch-all","Catch-All",328,"[\"5b2a11f02c7d3a0fa9a333cf\",\"5b2a1b4a0428632c466b1a1e\"]","Catch-All behandelt E-Mails an E-Mail-Adressen einer Domain, welche nicht existieren. Mit Catch-All kannst du diese E-Mails abfangen und an eine beliebige E-Mail-Adresse weiterleiten oder durch ein Script bearbeiten.Sendet jemand eine E-Mail an eine…",{"id":526,"helpscoutSlug":527,"helpscoutStatus":438,"helpscoutName":528,"helpscoutViewCount":422,"helpscoutCategories":448,"excerpt":529},"586","absendeadresse-einer-e-mail-herausfinden","Absendeadresse einer E-Mail herausfinden","Bist du nicht sicher, ob eine E-Mail tatsächlich von der absendenden Firma oder Person stammt? Im Zweifelsfall kontrolliere lieber einmal mehr, ob die E-Mail echt sein kann oder ob es sich allenfalls um «Phishing» handelt. Wir beschreiben in diesem…",{"id":531,"helpscoutSlug":532,"helpscoutStatus":438,"helpscoutName":533,"helpscoutViewCount":534,"helpscoutCategories":535,"excerpt":536},"592","spamtrap","Spamtrap",0,"[\"5b2a1b332c7d3a0fa9a33460\",\"5b2a1b260428632c466b1a13\",\"5b2a1b4a0428632c466b1a1e\",\"5b2a11f02c7d3a0fa9a333cf\"]","Spamtraps, auf Deutsch Spamfallen, sind E-Mail-Adressen, mit welchen Internetdienstleistende oder Anti-Spam-Organisationen nicht ausreichend gepflegte Adresslisten von Newslettern ausfindig machen. Solche E-Mail-Adressen sehen legitim aus, dahinter…",{"id":538,"helpscoutSlug":539,"helpscoutStatus":438,"helpscoutName":540,"helpscoutViewCount":534,"helpscoutCategories":541,"excerpt":542},"620","e-mail-konto-mit-einem-gerat-synchronisieren","E-Mail-Konto mit einem Gerät synchronisieren","[\"5b2a1afb2c7d3a0fa9a3345e\",\"5b2a1b4a0428632c466b1a1e\"]","Fragst du dich, wie dein E-Mail-Programm mit unseren Servern verbunden ist und wie der Versand- und Empfang von E-Mails funktioniert? Gerne erklären wir dir die technischen Prozesse anhand einer Metapher. Möchtest du hingegen dein E-Mail-Konto bei…",[544,578,612],{"id":545,"uri":546,"slug":547,"title":548,"enabled":161,"typeHandle":549,"sectionHandle":550,"__typename":551,"color":552,"textRich":553,"buttonSimple":554,"singleImage":565},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":555,"linkField":556},"E-Mail-Zauberer starten",{"__typename":154,"type":155,"label":12,"link":557,"url":558,"urlSuffix":12,"entry":559},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":560,"uri":561,"slug":562,"title":318,"enabled":161,"typeHandle":563,"sectionHandle":563,"__typename":564},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[566],{"id":567,"url":568,"mediumUrl":569,"smallUrl":570,"originalUrl":571,"width":572,"height":573,"title":574,"alt":12,"kind":575,"extension":576,"caption":12,"nameTags":577},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":579,"uri":580,"slug":581,"title":582,"enabled":161,"typeHandle":549,"sectionHandle":550,"__typename":551,"color":552,"textRich":583,"buttonSimple":584,"singleImage":588},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":585,"linkField":586},"Jetzt ohne Doppelkosten wechseln",{"__typename":154,"type":155,"label":12,"link":264,"url":265,"urlSuffix":12,"entry":587},{"id":267,"uri":166,"slug":268,"title":165,"enabled":161,"typeHandle":162,"sectionHandle":163,"__typename":145},[589],{"id":590,"url":591,"mediumUrl":592,"smallUrl":593,"originalUrl":594,"width":595,"height":595,"title":596,"alt":17,"kind":575,"extension":576,"caption":12,"nameTags":597},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[598,606],{"id":599,"title":600,"fullName":600,"role":601,"desktopX":602,"desktopY":603,"mobileX":604,"mobileY":605},"1925","Scharon","Customer Support",30,65,10,70,{"id":607,"title":608,"fullName":608,"role":601,"desktopX":609,"desktopY":610,"mobileX":611,"mobileY":611},"1926","Gabriel",67,60,50,{"id":613,"uri":614,"slug":615,"title":616,"enabled":161,"typeHandle":617,"sectionHandle":550,"__typename":618,"color":129,"textRich":619,"buttonSimple":620},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":621,"linkField":622},"Jetzt Newsletter abonnieren",{"__typename":154,"type":172,"label":12,"link":623,"url":624,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[626,722],{"id":627,"uri":628,"slug":629,"title":630,"enabled":161,"typeHandle":631,"sectionHandle":632,"__typename":633,"sectionHeader":634,"supportContactMethods":640},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":635,"sectionLabel":310,"align":636,"color":637,"subtitle":638,"description":12,"backgroundImage":639},"headset","center","orange","Wähle den für dich passenden Kanal",[],[641,671,692],{"__typename":642,"title":429,"buttonIcon":643,"buttonDescription":644,"contentType":643,"contentTitle":645,"contentDescription":646,"contentButton":647,"image":652},"supportContactMethodStandard_Entry","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":648,"linkField":649},"mail@cyon.ch",{"__typename":154,"type":428,"label":12,"link":650,"url":651,"urlSuffix":12,"entry":12},"\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[653],{"id":654,"url":655,"mediumUrl":656,"smallUrl":657,"originalUrl":658,"width":659,"height":660,"title":661,"alt":17,"kind":575,"extension":576,"caption":12,"nameTags":662},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[663,669],{"id":664,"title":600,"fullName":600,"role":665,"desktopX":666,"desktopY":667,"mobileX":668,"mobileY":610},"1585","Customer Care Specialist",25,55,8,{"id":670,"title":608,"fullName":608,"role":665,"desktopX":609,"desktopY":610,"mobileX":611,"mobileY":611},"1586",{"__typename":642,"title":672,"buttonIcon":673,"buttonDescription":644,"contentType":673,"contentTitle":674,"contentDescription":675,"contentButton":676,"image":682},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":677,"linkField":678},"+41 61 588 15 15",{"__typename":154,"type":679,"label":12,"link":680,"url":681,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[683],{"id":684,"url":685,"mediumUrl":686,"smallUrl":687,"originalUrl":688,"width":495,"height":689,"title":690,"alt":12,"kind":575,"extension":576,"caption":12,"nameTags":691},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":693,"title":694,"buttonIcon":695,"buttonDescription":644,"emergencyFacts":696,"emergencyButton":712,"emergencyFaqEntries":717},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[697,700,703,706,709],{"title":698,"description":699},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":701,"description":702},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":704,"description":705},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":707,"description":708},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":710,"description":711},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":713,"linkField":714},"Jetzt Notfall-Auftrag auslösen",{"__typename":154,"type":172,"label":12,"link":715,"url":716,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[718,721],{"title":719,"textRich":720},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":719,"textRich":720},{"id":723,"uri":724,"slug":725,"title":726,"enabled":161,"typeHandle":727,"sectionHandle":632,"__typename":728,"sectionHeader":729,"leftBlock":733,"rightBlock":734},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":730,"sectionLabel":726,"align":636,"color":221,"subtitle":731,"description":12,"backgroundImage":732},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]