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Wir beschreiben in diesem Artikel mehrere Möglichkeiten, wie du Ordner oder…",{"id":469,"helpscoutSlug":470,"helpscoutStatus":438,"helpscoutName":471,"helpscoutViewCount":472,"helpscoutCategories":473,"excerpt":474},"346","mein-webhosting-wurde-gesperrt","Mein Webhosting wurde gesperrt",769,"[\"5b4376ea2c7d3a099f2e534a\",\"5b4377532c7d3a099f2e534d\"]","Eine Sperrung erfolgt in der Regel bei einer offenen Rechnung, bei welcher die Zahlungsfrist überschritten wurde oder einem Verstoss gegen die AGB, wie Missbrauch (durch Dritte), Systemüberlastung oder Spam-Versand. Der Grund für die Sperrung wird…",{"id":476,"helpscoutSlug":477,"helpscoutStatus":438,"helpscoutName":478,"helpscoutViewCount":479,"helpscoutCategories":473,"excerpt":480},"356","meine-offentliche-ip-adresse-wurde-gesperrt","Meine öffentliche IP-Adresse wurde gesperrt",722,"Bei einer bestimmten Anzahl fehlerhafter Anmeldungen wird dies vom Server registriert und eine temporäre Sperrung der ausführenden IP-Adresse durchgeführt. Folgende Login-Mechanismen werden durch das System überwacht:VerzeichnisschutzSolltest du auf…",{"id":482,"helpscoutSlug":483,"helpscoutStatus":438,"helpscoutName":484,"helpscoutViewCount":485,"helpscoutCategories":473,"excerpt":486},"367","auf-meinem-webhosting-wurde-malware-entdeckt","Auf meinem Webhosting wurde Malware entdeckt",659,"Wurdest du informiert, dass wir Malware auf einer deiner Website gefunden haben? Unsere Server werden wöchentlich auf Malware\u002FViren überprüft. Diese Überprüfung dient der Sicherheit der Server sowie der Websites, welche sich auf den Servern…",{"id":488,"helpscoutSlug":489,"helpscoutStatus":438,"helpscoutName":490,"helpscoutViewCount":491,"helpscoutCategories":492,"excerpt":493},"408","waf-temporar-deaktivieren","WAF temporär deaktivieren",483,"[\"5b4376ea2c7d3a099f2e534a\",\"5b4377612c7d3a099f2e534f\"]","Zeigt deine Website einen Error 403 an oder wirst du von unserer WAF regelmässig aufgefordert ein Captcha auszufüllen? In diesem Fall kannst du durch temporäres Deaktivieren der WAF testen, ob eine Website oder bestimmte Aktion durch unsere WAF…",{"id":495,"helpscoutSlug":496,"helpscoutStatus":438,"helpscoutName":497,"helpscoutViewCount":498,"helpscoutCategories":460,"excerpt":499},"481","virenschutz-von-cyon","Virenschutz von cyon",209,"Jede ein- und ausgehende E-Mail wird auf Viren überprüft. Findet unser Malware-Scanner einen Virus in einer E-Mail, so wird diese abgewiesen und eine Benachrichtigung an die Absendeadresse verschickt. Die Erkennungsrate liegt bei über 99%. Dennoch…",{"id":501,"helpscoutSlug":502,"helpscoutStatus":438,"helpscoutName":503,"helpscoutViewCount":504,"helpscoutCategories":492,"excerpt":505},"490","blockierte-dateinamenerweiterungen","Blockierte Dateinamenerweiterungen",172,"Wir blockieren den Versand von Dateien, welche dazu verwendet werden können, Viren oder andere schädlichen Programme zu übermitteln. Diese werden unter anderem anhand ihrer Erweiterung identifiziert. Folgende Dateinamenerweiterungen werden…",{"id":507,"helpscoutSlug":508,"helpscoutStatus":438,"helpscoutName":509,"helpscoutViewCount":510,"helpscoutCategories":511,"excerpt":512},"539","dnssec-einrichten","DNSSEC einrichten",6,"[\"5b4376ea2c7d3a099f2e534a\",\"5f68a0c0cff47e00168f8ac9\"]","Möchtest du deine Domain über DNSSEC absichern, um die damit verbundenen Dienste sicherer zu machen? Ist deine Domain bei cyon registriert oder auf einem unserer Webhostings eingerichtet, dann kannst du DNSSEC für deine Domain nutzen. Wir…",{"id":514,"helpscoutSlug":515,"helpscoutStatus":438,"helpscoutName":516,"helpscoutViewCount":203,"helpscoutCategories":517,"excerpt":518},"567","zugriffe-von-bestimmten-ip-adressen-blockieren","Zugriffe von bestimmten IP-Adressen blockieren","[\"5b4376ea2c7d3a099f2e534a\",\"5b43771f0428630abc0bd975\",\"5b43772f0428630abc0bd976\"]","Stellst du unerwünschte Zugriffe auf deine Website fest und möchtest diese blockieren? Du kannst über dein my.cyon bestimmte IP-Adressen oder IP-Adressen-Bereiche global für dein Webhosting sperren. Alternativ kann dies auch für einzelne Websites…",{"id":520,"helpscoutSlug":521,"helpscoutStatus":438,"helpscoutName":522,"helpscoutViewCount":422,"helpscoutCategories":511,"excerpt":523},"587","dnssec-deaktivieren","DNSSEC deaktivieren","Möchtest du deine Domain zu einem anderen Registrar transferieren oder stehen Anpassungen an den DNS-Einstellungen bevor? In diesem Fall macht es Sinn, temporär DNSSEC zu deaktivieren, um allfällige Probleme zu verhindern. Wir beschreiben, wie du…",{"id":525,"helpscoutSlug":526,"helpscoutStatus":438,"helpscoutName":527,"helpscoutViewCount":528,"helpscoutCategories":517,"excerpt":529},"636","website-gegen-zugriffe-von-bots-schutzen","Website gegen Zugriffe von Bots schützen",0,"Stellst du unerwünschte Zugriffe von Bots oder Crawlern auf deine Website fest und möchtest diese blockieren? Unsere Firewall schützt deine Website bereits vor diversen schädlichen Zugriffen. Trotzdem kann es zu gezielten Angriffen auf deine Website…",{"id":531,"helpscoutSlug":532,"helpscoutStatus":438,"helpscoutName":533,"helpscoutViewCount":528,"helpscoutCategories":492,"excerpt":534},"621","e-mail-adresse-geschutzt-auf-einer-website-darstellen","E-Mail-Adresse geschützt auf einer Website darstellen","Wie kann ich meine E-Mail-Adresse sicher auf meiner Website kommunizieren und verhindern, dass diese für Spam missbraucht wird? Eine seriöse Website hat auf mindestens einer Seite, zum Beispiel unter Kontakt, im Impressum oder in der…",[536,570,604],{"id":537,"uri":538,"slug":539,"title":540,"enabled":105,"typeHandle":541,"sectionHandle":542,"__typename":543,"color":544,"textRich":545,"buttonSimple":546,"singleImage":557},"868","component-preview\u002Fe-mail-programm-konfigurieren","e-mail-programm-konfigurieren","E-Mail-Programm konfigurieren","ctaServices","callToActions","ctaServices_Entry","butterfly","\u003Cp>\u003Cstrong>Unser E-Mail-Zauberer führt dich durch den Einrichtungsprozess: \u003C\u002Fstrong>Verwalte deine E-Mail-Konten ganz bequem über das E-Mail-Programm deiner Wahl. Mit unserem Einrichtungsassistenten gelingt dir dies ganz einfach.\u003C\u002Fp>",{"label":547,"linkField":548},"E-Mail-Zauberer starten",{"__typename":98,"type":99,"label":12,"link":549,"url":550,"urlSuffix":12,"entry":551},"\u003Ca href=\"http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard\">E-Mail Zauberer\u003C\u002Fa>","http:\u002F\u002Flocalhost:3000\u002Fsupport\u002Fmailwizard",{"id":552,"uri":553,"slug":554,"title":318,"enabled":105,"typeHandle":555,"sectionHandle":555,"__typename":556},"5940","support\u002Fmailwizard","mailwizard","mailWizard","mailWizard_Entry",[558],{"id":559,"url":560,"mediumUrl":561,"smallUrl":562,"originalUrl":563,"width":564,"height":565,"title":566,"alt":12,"kind":567,"extension":568,"caption":12,"nameTags":569},"869","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_default\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_medium\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002F_small\u002F869\u002FBildschirmfoto-2026-01-18-um-15.30.17.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FServices\u002FBildschirmfoto-2026-01-18-um-15.30.17.png",1128,1124,"Bildschirmfoto 2026 01 18 um 15 30 17","image","png",[],{"id":571,"uri":572,"slug":573,"title":574,"enabled":105,"typeHandle":541,"sectionHandle":542,"__typename":543,"color":544,"textRich":575,"buttonSimple":576,"singleImage":580},"942","component-preview\u002Fwir-migrieren-dein-projekt-kostenlos","wir-migrieren-dein-projekt-kostenlos","Stressfrei Website & E-Mail umziehen lassen","\u003Cp>Unser Umzugsteam begleitet dich beim Wechsel zu cyon – Schritt für Schritt.\u003C\u002Fp>",{"label":577,"linkField":578},"Jetzt ohne Doppelkosten wechseln",{"__typename":98,"type":99,"label":12,"link":264,"url":265,"urlSuffix":12,"entry":579},{"id":267,"uri":110,"slug":268,"title":109,"enabled":105,"typeHandle":106,"sectionHandle":107,"__typename":89},[581],{"id":582,"url":583,"mediumUrl":584,"smallUrl":585,"originalUrl":586,"width":587,"height":587,"title":588,"alt":17,"kind":567,"extension":568,"caption":12,"nameTags":589},"776","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F776\u002Fcommon-cta.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-cta.png",393,"Common cta",[590,598],{"id":591,"title":592,"fullName":592,"role":593,"desktopX":594,"desktopY":595,"mobileX":596,"mobileY":597},"1925","Scharon","Customer Support",30,65,10,70,{"id":599,"title":600,"fullName":600,"role":593,"desktopX":601,"desktopY":602,"mobileX":603,"mobileY":603},"1926","Gabriel",67,60,50,{"id":605,"uri":606,"slug":607,"title":608,"enabled":105,"typeHandle":609,"sectionHandle":542,"__typename":610,"color":73,"textRich":611,"buttonSimple":612},"876","component-preview\u002Fimmer-auf-dem-laufenden-bleiben","immer-auf-dem-laufenden-bleiben","Immer auf dem Laufenden bleiben","ctaTextOnly","ctaTextOnly_Entry","\u003Cp>Tipps, Tools & Insights für deine Webprojekte.\u003C\u002Fp>",{"label":613,"linkField":614},"Jetzt Newsletter abonnieren",{"__typename":98,"type":116,"label":12,"link":615,"url":616,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter\">mailchi.mp\u002Fcyon\u002Fcyon-newsletter\u003C\u002Fa>","https:\u002F\u002Fmailchi.mp\u002Fcyon\u002Fcyon-newsletter",[618,717],{"id":619,"uri":620,"slug":621,"title":622,"enabled":105,"typeHandle":623,"sectionHandle":624,"__typename":625,"sectionHeader":626,"supportContactMethods":632},"4433","component-preview\u002Fkontakt","kontakt","Du brauchst persönliche Unterstützung?","supportContactSection","globalComponents","supportContactSection_Entry",{"iconSelect":627,"sectionLabel":310,"align":628,"color":629,"subtitle":630,"description":12,"backgroundImage":631},"headset","center","orange","Wähle den für dich passenden Kanal",[],[633,665,687],{"__typename":634,"title":635,"buttonIcon":636,"buttonDescription":637,"contentType":636,"contentTitle":638,"contentDescription":639,"contentButton":640,"image":646},"supportContactMethodStandard_Entry","E-Mail","mail","Verfügbar bis 17 Uhr","Persönliche Hilfe via E-Mail","\u003Cp>Verfügbar von Montag bis Freitag von 09:00 bis 17:00 Uhr. Wir beantworten deine E-Mails innert maximal 24 Stunden - und meist viel schneller.\u003C\u002Fp>",{"label":641,"linkField":642},"mail@cyon.ch",{"__typename":98,"type":643,"label":12,"link":644,"url":645,"urlSuffix":12,"entry":12},"email","\u003Ca href=\"mailto:mail@cyon.ch\">mail@cyon.ch\u003C\u002Fa>","mailto:mail@cyon.ch",[647],{"id":648,"url":649,"mediumUrl":650,"smallUrl":651,"originalUrl":652,"width":653,"height":654,"title":655,"alt":17,"kind":567,"extension":568,"caption":12,"nameTags":656},"742","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F742\u002Fcommon-support.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002Fcommon-support.png",840,558,"Common support",[657,663],{"id":658,"title":592,"fullName":592,"role":659,"desktopX":660,"desktopY":661,"mobileX":662,"mobileY":602},"1585","Customer Care Specialist",25,55,8,{"id":664,"title":600,"fullName":600,"role":659,"desktopX":601,"desktopY":602,"mobileX":603,"mobileY":603},"1586",{"__typename":634,"title":666,"buttonIcon":667,"buttonDescription":637,"contentType":667,"contentTitle":668,"contentDescription":669,"contentButton":670,"image":676},"Anruf","phone","Persönlicher Telefon-Support","\u003Cp>Rufe uns unter +41 61 588 15 15 an. Unsere Expertinnen und Experten helfen dir persönlich & direkt weiter. Verfügbar von 09:00 bis 12:00 Uhr und von 13:30 bis 17:00 Uhr.\u003C\u002Fp>",{"label":671,"linkField":672},"+41 61 588 15 15",{"__typename":98,"type":673,"label":12,"link":674,"url":675,"urlSuffix":12,"entry":12},"tel","\u003Ca href=\"tel:+41-61-588-15-15\">+41 61 588 15 15\u003C\u002Fa>","tel:+41-61-588-15-15",[677],{"id":678,"url":679,"mediumUrl":680,"smallUrl":681,"originalUrl":682,"width":683,"height":684,"title":685,"alt":12,"kind":567,"extension":568,"caption":12,"nameTags":686},"881","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_default\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_medium\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002F_small\u002F881\u002FBildschirmfoto-2026-01-18-um-16.21.14.webp","https:\u002F\u002Fcms.production-edge.cyon.ch\u002Ffiles\u002Fimages\u002FTeam\u002FBildschirmfoto-2026-01-18-um-16.21.14.png",906,918,"Bildschirmfoto 2026 01 18 um 16 21 14",[],{"__typename":688,"title":689,"buttonIcon":690,"buttonDescription":637,"emergencyFacts":691,"emergencyButton":707,"emergencyFaqEntries":712},"supportContactMethodEmergency_Entry","Notfall-Service","flame",[692,695,698,701,704],{"title":693,"description":694},"Verfügbarkeit","\u003Cp>365 Tage im Jahr, 24 Stunden am Tag\u003C\u002Fp>",{"title":696,"description":697},"Garantierte Reaktionszeit","\u003Cp>60 Minuten\u003C\u002Fp>",{"title":699,"description":700},"Kosten (inkl. erste 30 Minuten)","\u003Cp>CHF 250.00\u003C\u002Fp>",{"title":702,"description":703},"Je weitere angefangene 30 Minute","\u003Cp>CHF 100.00\u003C\u002Fp>",{"title":705,"description":706},"Alarmierung","\u003Cp>Via my.cyon\u003C\u002Fp>",{"label":708,"linkField":709},"Jetzt Notfall-Auftrag auslösen",{"__typename":98,"type":116,"label":12,"link":710,"url":711,"urlSuffix":12,"entry":12},"\u003Ca href=\"https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency\">my.cyon.ch\u002Fsupport\u002Findex\u002Femergency\u003C\u002Fa>","https:\u002F\u002Fmy.cyon.ch\u002Fsupport\u002Findex\u002Femergency",[713,716],{"title":714,"textRich":715},"Was ist der Notfall Service?","\u003Cp>Der Notfall Service bietet dir rund um die Uhr Unterstützung bei dringenden technischen Problemen mit deinen Diensten.\u003C\u002Fp>",{"title":714,"textRich":715},{"id":718,"uri":719,"slug":720,"title":721,"enabled":105,"typeHandle":722,"sectionHandle":624,"__typename":723,"sectionHeader":724,"leftBlock":728,"rightBlock":729},"4547","component-preview\u002Fstatusmeldungen","statusmeldungen","Statusmeldungen","statusMessagesSection","statusMessagesSection_Entry",{"iconSelect":725,"sectionLabel":721,"align":628,"color":166,"subtitle":726,"description":12,"backgroundImage":727},"trending-up","Übersicht über unsere Systeme",[],"\u003Ch3>Statusmeldungen\u003C\u002Fh3>\u003Cul>\u003Cli>Unser Systemstatus ist aktuell stabil.\u003C\u002Fli>\u003Cli>Geplante Wartungsarbeiten am 15. Juli 2024 von 02:00 bis 04:00 Uhr.\u003C\u002Fli>\u003Cli>Es gibt derzeit keine bekannten Störungen.\u003C\u002Fli>\u003C\u002Ful>","\u003Ch3>\u003Cstrong>Wichtige Hinweise\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cul>\u003Cli>Bitte überprüfe regelmässig unseren Status-Feed für aktuelle Informationen.\u003C\u002Fli>\u003Cli>Bei dringenden Problemen kontaktiere unseren Support.\u003C\u002Fli>\u003C\u002Ful>"]